Robert Sparks

Responsible people and good when it comes to assuming responsibility. Reliable and honest leadership. Trustworthy responsibility. Reliable and honest leadership. Trustworthy More

by ELIRICAN777 Verified Customer Verified Customer

Report | Print

I was very disappointed with the entire experience. I sat patiently in their waiting room for almost 2 hours. I finally went and asked how much longer it would be. Turned out my car had been ready for I sat patiently in their waiting room for almost 2 hours. I finally went and asked how much longer it would be. Turned out my car had been ready for over an hour but no one bothered to let me know. I saw the name of the person to contact if I had any questions on the paperwork so I immediately called and left a message. I’ve never received a response. However I’m not completely surprised by this as the buying of my car 6 months before was much the same. The kid that sold it to me couldn’t explain any of the features and was going to call me to set up a time to come back so he could show me everything. Still waiting on that call, thankfully not holding my breath. More

by SUPERG123 Verified Customer Verified Customer

Report | Print

Great customer service and very pleased with the mechanical work that is done on my vehicle. mechanical work that is done on my vehicle. More

by RENNEJ73 Verified Customer Verified Customer

Report | Print

After inspection, the cooling tank is completely empty, the alignment is not made correctly, the steering wheel is turned 5-7 degrees to the side and failed to adjust, all wheels are pumped up to 41psi. the alignment is not made correctly, the steering wheel is turned 5-7 degrees to the side and failed to adjust, all wheels are pumped up to 41psi. More

by bogdanbabchyk3440Bogdan Verified Customer Verified Customer

Report | Print

The rep were very helpful, informative and work down on the car was done on time the car was done on time More

by irenebodenmiller Verified Customer Verified Customer

Report | Print

The personnel is very good to fix existing problems even though sometimes is a dealer fault though sometimes is a dealer fault More

by ELIRICAN777 Verified Customer Verified Customer

Report | Print

They have great customer service in general but this time it took the guy 40 minutes to get the car to me so I could driive itback home. Servuce dept great, customet reo great, kud looking for my car...no se it took the guy 40 minutes to get the car to me so I could driive itback home. Servuce dept great, customet reo great, kud looking for my car...no sense of urgency. More

by GABYMwhimzy Verified Customer Verified Customer

Report | Print

Only thing was that my computer in my car wasn’t reset to track the new mileage. But, service was quick for a walk-in oil change at the last minute and only took 2hrs. Had me in and out and back on with my d track the new mileage. But, service was quick for a walk-in oil change at the last minute and only took 2hrs. Had me in and out and back on with my day in no time! More

by LHPRICE1992 Verified Customer Verified Customer

Report | Print

Almost the worst service in the Hampton roads, second to the Chesapeake location. As a matter of fact RK Chevrolet has such phenomenal service that I am buying my wife's new vehicle this year with RK. the Chesapeake location. As a matter of fact RK Chevrolet has such phenomenal service that I am buying my wife's new vehicle this year with RK. More

by ROBERt Verified Customer Verified Customer

Report | Print

I had no issues or problems and they explained everything to me.The time spent as expected. to me.The time spent as expected. More

by dsimpson14 Verified Customer Verified Customer

Report | Print