Robert Powell
Robert Powell at Metro Ford of OKC
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Robert Powell

Sales Manager

Metro Ford of OKC

2800 West I 44 Service Road
Oklahoma City, OK 73112

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4.4
15 Reviews
4.4

15 Reviews

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15 Reviews of Robert Powell

January 02, 2025

Dealership Rating
Employee Rating

It was a great experience! I would recommend metro ford to my friends and already have! More

by Mikel.hogg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shannon Fein, Joshua Hopton

Jan 03, 2025

Metro Ford of OKC responded

Thank you for your recommendation! We're thrilled you had a great experience and appreciate you spreading the word. We look forward to serving you and your friends in the future! 🚗😊

December 26, 2024

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Employee Rating

Purchased truck over phone. Kendall was great as was everyone else. They stuck to their quoted price. More

by Joeedavid
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 26, 2024

Metro Ford of OKC responded

Thank you for your feedback, Joe! We're glad to hear Kendall and the team provided great service and honored the quoted price. We appreciate your trust and look forward to serving you again in the future!

December 09, 2024

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My husband and I had the pleasure of working with Shannon Fein at Metro Ford. We were in the market for a new car for our daughter . Shannon was incredibly knowledgeable about the different models and took t More

by shannonjdavis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Austin Fitzgerald, Shannon Fein

Dec 10, 2024

Metro Ford of OKC responded

Thank you so much for your kind words! We’re thrilled to hear that Shannon made the car-buying experience smooth and stress-free for you and your family. Finding the perfect car for your daughter is a big milestone, and we’re glad Shannon could assist with his expertise and care. We’ll be sure to share your wonderful feedback with him! 😊🚗

Dec 09, 2024

shannonjdavis responded

My husband and I had the pleasure of working with Shannon Fein at Metro Ford. We were in the market for a new car for our daughter . Shannon was incredibly knowledgeable about the different models and took the time to understand our needs. He answered all our questions ( which were many) and provided honest advice and never pressured us into making a decision. We found the perfect car for our daughter thanks to Shannon’s help. The buying process was smooth and stress-free. We highly recommend Shannon to anyone looking for a new or used vehicle Thank you Shannon for your excellent service.

November 24, 2024

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What a magnificent experience working with everyone one at Metro Ford. I will be recommending anyone I know to purchase from them. Best buying experience ever!! More

by suthrngent0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Austin Fitzgerald, Shannon Fein

Nov 25, 2024

Metro Ford of OKC responded

Thank you for your amazing feedback! We're thrilled to hear you had the best buying experience with us. Your recommendation means the world to us! 😊🚗

November 13, 2024

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These guys play games, jack up prices and are none responsive when you email, text or call them. Overall dishonest. Worst car buying experience I ever had. More

by vance.duncan
Recommend Dealer
No

Other Employees Tagged: John Harvey, Matt Randall

Dec 12, 2024

Metro Ford of OKC responded

Vance, we sincerely apologize for your frustrating experience. It’s never our intention to make our customers feel unheard or misled. We take your feedback seriously and will work to address these issues moving forward. Thank you for bringing this to our attention.

November 09, 2024

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The experience I had was one of the best at a dealership. Great customer service. More

by Dc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Johnny Mahsetky , R Gibson

Nov 12, 2024

Metro Ford of OKC responded

Thank you, Dc! We’re thrilled to hear you had such a positive experience with us. Providing great customer service is our top priority, and it’s wonderful to know we delivered one of your best dealership experiences. We look forward to helping you again in the future!

October 31, 2024

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Employee Rating

Negotiations were straight forward Everything was delivered as agreed and on time. I had a special request to load my motorcycle into the van which was done cheerfully. I received a follow up More

by jeffgranter
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Paul Myers, Juaquin Blanco , Vincent Gates

Nov 01, 2024

Metro Ford of OKC responded

Thank you, Jeff! We're thrilled to hear you had a smooth, straightforward experience and that we could accommodate your special request with ease. It’s wonderful to know our follow-up made a positive impact, and we appreciate your kind words. Enjoy the road ahead!

September 28, 2024

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Everyone at the dealership was extremely helpful and easy to work with. Chris Derrick was awesome in helping me to get through the buying process. Charles and Jennifer were great with helping me find and vie More

by tagctg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Derrick, Charles Waddle, Austin Fitzgerald , Jennifer Aguirre

Oct 01, 2024

Metro Ford of OKC responded

Thank you for your fantastic feedback! We're so glad to hear that Chris, Charles, Jennifer, and our financing team made your buying experience enjoyable and seamless. We appreciate your kind words and look forward to assisting you again!

September 21, 2024

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Employee Rating

this team was really good working with them remotely. Rob even tested the truck and gave me his personal analysis as if it was his own kid that would be driving the vehicle! That is great service. More

by WRONGWAY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aissam Arsalane

Sep 30, 2024

Metro Ford of OKC responded

Thank you for your feedback! We're glad to hear that Rob went the extra mile with his personal touch and thorough analysis. It’s great to know you had a positive experience working with our team remotely! We appreciate your trust in us!

September 07, 2024

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Employee Rating

We were casually looking for a Bronco Raptor and came across Metro Ford! Chris was extremely friendly, never pushy and got us exactly what we wanted. We can’t thank Chris, the finance department and the More

by kennedy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 09, 2024

Metro Ford of OKC responded

Thank you for your great feedback, Kennedy! We’re delighted to hear that Chris and our team provided you with a fantastic experience and helped you find the perfect Bronco Raptor. Enjoy your new Braptor, and don’t hesitate to reach out if you need anything else!

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