Robert Powell

So, Sam (salesman) and Patrick (finance) were great. As a salesman, Sam knew everything i was asking and had the right answers for everything. HE WAS THE REASON I BOUGHT MY TRUCK THERE. Patrick the mone As a salesman, Sam knew everything i was asking and had the right answers for everything. HE WAS THE REASON I BOUGHT MY TRUCK THERE. Patrick the money guy cemented his place in the sale by understanding everything needed to make it work. HE GOT US OUT FAST AND WITHOUT THE TRADITIONAL DEALER xxxxxxxx. The issue I had to work out was with the SALES MANAGER, you know, the guy that SHOULD know what is for sale and what the sales info on each “type” of vehicle is. He made and finished the “sign here deal” then sent Sam back with the “had the wrong rebate” number line from the sales manager. A 4000.00 difference mind you, not some “we owe” window tint or bedliner kinda number. It really felt like the old Lynn Hickey Dodge shady xxxx (for those old enough to know who those crooked people were). Anyway……Sam made it happen, Patrick cleaned it up, and even though I know I could have walked at any time. “we” split the difference and drove my new ride home. However, The SALES MANAGER prolly needs a lesser role, not saying a lot porter, but something that shows him that he is representing the ENTIRE TEAM, and sales rely on his work and knowledge just as much as the salesman. SAM, PATRICK….Keep kicking xxx! SALES MANAGER…….Do better dude, Do better. More

by rodccar Verified Customer Verified Customer

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Quick and simple process. Great people! I would recommend the dealership to anyone. Best price in the state. Great people! I would recommend the dealership to anyone. Best price in the state. More

by Russringgenberg Verified Customer Verified Customer

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AVOID AT ALL COSTS. Purchased a 2021 Corvette with 6k miles on it and was told the factory warranty was intact. Come to find out the dealership KNOWINGLY neglected to fl Purchased a 2021 Corvette with 6k miles on it and was told the factory warranty was intact. Come to find out the dealership KNOWINGLY neglected to flush the transmission oil despite what the mandatory service schedule says (every 3 years, car is a 2021 its 2025...) due to the vehicle having low miles. Upon bringing this to their attention their first and only response is the vehicle was sold as-is. So i explained how technically my warranty is void because they neglected to perform the necessary maintenance, and i was told the warranty is INTACT. which generally means the maintenance performed is UP TO DATE, which its not, and therefore they're guilty of misrepresentation if prosecuted, which i explained aswell. Even when on the phone with Rob, the pre-owned sales manager HE ADMITTED "We probably should have done the service". Well according to them, still none of their concern and a personal problem. So to court we go. More

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It was a great experience! I would recommend metro ford to my friends and already have! I would recommend metro ford to my friends and already have! More

by Mikel.hogg Verified Customer Verified Customer

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Purchased truck over phone. Kendall was great as was everyone else. They stuck to their quoted price. Kendall was great as was everyone else. They stuck to their quoted price. More

by Joeedavid Verified Customer Verified Customer

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My husband and I had the pleasure of working with Shannon Fein at Metro Ford. We were in the market for a new car for our daughter . Shannon was incredibly knowledgeable about the different models and took t Fein at Metro Ford. We were in the market for a new car for our daughter . Shannon was incredibly knowledgeable about the different models and took the time to understand our needs. He answered all our questions ( which were many) and provided honest advice and never pressured us into making a decision. We found the perfect car for our daughter thanks to Shannon’s help. The buying process was smooth and stress-free. We highly recommend Shannon to anyone looking for a new or used vehicle Thank you Shannon for your excellent service. More

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What a magnificent experience working with everyone one at Metro Ford. I will be recommending anyone I know to purchase from them. Best buying experience ever!! at Metro Ford. I will be recommending anyone I know to purchase from them. Best buying experience ever!! More

by suthrngent0 Verified Customer Verified Customer

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These guys play games, jack up prices and are none responsive when you email, text or call them. Overall dishonest. Worst car buying experience I ever had. responsive when you email, text or call them. Overall dishonest. Worst car buying experience I ever had. More

by vance.duncan Verified Customer Verified Customer

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The experience I had was one of the best at a dealership. Great customer service. Great customer service. More

by Dc Verified Customer Verified Customer

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Negotiations were straight forward Everything was delivered as agreed and on time. I had a special request to load my motorcycle into the van which was done cheerfully. I received a follow up delivered as agreed and on time. I had a special request to load my motorcycle into the van which was done cheerfully. I received a follow up call inquiring if I arrived safely. This dealership is exemplary More

by jeffgranter Verified Customer Verified Customer

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