Robert Pearce | Page 96

Good service, high prices Made an appointment to have a 30K mile service done on my Jeep on the computer. When I took it in Mr. Pearce explained what needed to be done and sai Made an appointment to have a 30K mile service done on my Jeep on the computer. When I took it in Mr. Pearce explained what needed to be done and said it would take about a half a day to complete. He was vary knowledgeable and pleasant to deal with, He said the courtesy van would give me a ride home, which it did. The service was completed earlier than expected and I was called to come get it. I would recommend this service department to any one although I think the prices are too high. More

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great mr. b. pearce in the service department was, as always, professional and courteous. he is always very friendly, with a smile, and also very helpful w mr. b. pearce in the service department was, as always, professional and courteous. he is always very friendly, with a smile, and also very helpful w/ any questions i have had. he deserves a raise or at least 2-3 days off paid. thank you mr. b. pearce More

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Great Customer Service Bob Pearce is the greatest! He cares about his clients! I like how he checks in with me, letting me know how much longer I have to wait! He explains e Bob Pearce is the greatest! He cares about his clients! I like how he checks in with me, letting me know how much longer I have to wait! He explains everything in detail! I have gone to other jeep dealers to find the experience not as rewarding as Lithia Jeep. More

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Great work They always get me in, even if they do not have appointments available. Always very friendly and take great care of my car. They also find a car for They always get me in, even if they do not have appointments available. Always very friendly and take great care of my car. They also find a car for me to loan, as I do not live in the area, which make the experience even greater. More

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In an out in the most expeditious way. This service appointment was for my oil change. My vehicle only goes approximately 500 mile per month. So, the 90 day schedule does not apply. Thank y This service appointment was for my oil change. My vehicle only goes approximately 500 mile per month. So, the 90 day schedule does not apply. Thank you for your service and professional friendliness each time I visit. More

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Great Service Bob Pearce was great. When checking in they found a factory recall and were able to fix it at the same time as my regular service. I really apprecia Bob Pearce was great. When checking in they found a factory recall and were able to fix it at the same time as my regular service. I really appreciate the service I have been receiving from the service department. More

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Great Service! The service and time it took for my car to have an oil change and tire rotation were as if no time at all passed. The service was great and I am com The service and time it took for my car to have an oil change and tire rotation were as if no time at all passed. The service was great and I am completely satisfied with the professionalism Robert Pearce has. He is a great asset to your company and his customer service skills are great. More

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Recall Service Bob Pearce was very professional and courteous. I appreciate the fact that your service department was able to install the mopar fuel filter I brough Bob Pearce was very professional and courteous. I appreciate the fact that your service department was able to install the mopar fuel filter I brought for a minimal charge. Very satisfied with the service and staff. Thank you. More

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Did a great Job. They did a great job . I am very happy with this dealership. They always do a great job servicing my vehicle. Robert Pierce was professional and has They did a great job . I am very happy with this dealership. They always do a great job servicing my vehicle. Robert Pierce was professional and has great customer service skills. More

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Very helpful and supportive staff! Bob was exceptionally helpful - calling departments in order to get me last minute parts for my Jeep (bug deflector, detail cleaning, and locking gas Bob was exceptionally helpful - calling departments in order to get me last minute parts for my Jeep (bug deflector, detail cleaning, and locking gas cap) when I had merely come in to have my oil changed and tires rotates. Though in the end the detail cleaning could not be done, I was happy! More

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