Robert Pearce | Page 92

Oil change I arrived about 1 hour early for the oil change. I was called about 2 hours later and my car was done. Thanks for everything I arrived about 1 hour early for the oil change. I was called about 2 hours later and my car was done. Thanks for everything More

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Stress free I have purchased a few cars in my lifetime, sometimes a pleasant experience and sometimes not so pleasant. Our family has purchase 4 cars from Reno J I have purchased a few cars in my lifetime, sometimes a pleasant experience and sometimes not so pleasant. Our family has purchase 4 cars from Reno Jeep and each time it has been stress free and extremely pleasant. We have never felt pressured and each person has always answered any questions we may have. Thank you Jeep and Joe for always taking care of this family!! More

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September 21, 2018 Service I called to make an appointment for a service on 9/21/18, but was told they were fully booked. When I explained that I only needed an oil change, Bob I called to make an appointment for a service on 9/21/18, but was told they were fully booked. When I explained that I only needed an oil change, Bob told me if I was able to bring the car by and leave it they would work me in. I arrived as they opened, took the shuttle to my work and was surprised when Bob called to say that my car was ready after only a couple of hours. I can't say enough positive things about Bob's professionalism and the service experience. More

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Excellant service without an appointment. I took a chance and stopped by to have my regular service done and Bob worked me in. They offered to give me a ride back home while I waited, but it I took a chance and stopped by to have my regular service done and Bob worked me in. They offered to give me a ride back home while I waited, but it wasn't that long of a wait. More

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Professional and timely The sales department, specifically Bon and Nick, who I've worked with every visit are very nice and professional. They work with me to ensure fair pri The sales department, specifically Bon and Nick, who I've worked with every visit are very nice and professional. They work with me to ensure fair pricing and always get the job done quickly. More

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recall notice Came in for a recall notice and it was performed without a problem. It took a little longer than quoted but was still done in a reasonable time frame. Came in for a recall notice and it was performed without a problem. It took a little longer than quoted but was still done in a reasonable time frame. More

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Lithia Never Fails to Deliver! I've been a loyal Lithia customer now for over 12 years and the reason is simple-- I can depend on them. I've purchased cars from Lithia, I've had tho I've been a loyal Lithia customer now for over 12 years and the reason is simple-- I can depend on them. I've purchased cars from Lithia, I've had those cars serviced at Lithia and, on the rare occasion when I needed repairs, Lithia handled that, too. They have demonstrated a continuous standard of excellence from the beginning. Superb customer service, competitive pricing and excellent communication has been their hallmark. But, above all else, I've learned that I can ALWAYS depend on Lithia to take care of me and my family. That's what matters most to me. More

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Quick Service & Great Communication My service advisor for the day was Bob Pierce. I got there a little early then my schedule time and he still assisted and got me in right away with ge My service advisor for the day was Bob Pierce. I got there a little early then my schedule time and he still assisted and got me in right away with getting my services completed. Bob also communicated with me and letting me know what else I needed to get done and by far everything else I was impressed with is they completed before the estimated time they have given me which was great! Thank you Bob! More

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Recall I had to move my appointment at the last minute. Remy and Bob were incredibly accommodating and offered to get my Jeep in on the following Saturday mo I had to move my appointment at the last minute. Remy and Bob were incredibly accommodating and offered to get my Jeep in on the following Saturday morning. Since it was late notice (on my part), I fully expected and planned to not have my vehicle back for a few hours. Within an hour, service was complete. Very impressed! More

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Jeep died AAA towed to dealership late Monday and all work completed, which was quite a lot !!! and I had my car back Thursday, and without an appointment !!! T AAA towed to dealership late Monday and all work completed, which was quite a lot !!! and I had my car back Thursday, and without an appointment !!! Thank You !!!! More

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