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Robert Pearce
Robert Pearce at Lithia Chrysler Jeep of Reno

Robert Pearce

Service Advisor

Lithia Chrysler Jeep of Reno

1050 East Plumb Ln #100
Reno, NV 89502

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4.8
761 Reviews
4.8

761 Reviews

Write a Review

761 Reviews of Robert Pearce

July 16, 2025

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Employee Rating

Well it took one whole week to find out it was only a coil wire More

by stic1
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Recommend Dealer
Yes
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Jul 16, 2025

Lithia Chrysler Jeep of Reno responded

Thanks for sharing your experience with Lithia Chrysler Jeep of Reno. Thank you for bringing this to our attention. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

July 16, 2025

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The service department was excellent. The jeep maintenance was done on time and the estimate was accurate. More

by Jkramer
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Recommend Dealer
Yes
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Jul 16, 2025

Lithia Chrysler Jeep of Reno responded

Thanks for sharing your thoughts about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

July 14, 2025

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A+ thank you for the kind service and quick timing with my rubicon. Always taking care of my car More

by armengert
Recommend Dealer
Yes

Other Employees Tagged: Tony Seibert

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Jul 14, 2025

Lithia Chrysler Jeep of Reno responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Chrysler Jeep of Reno.

July 14, 2025

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Excellent service. Thank you. Excellent customer service. Listened to my needs and addressed everything. Extremely satisfied. More

by MSLUBET
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ruben Camarena

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Jul 14, 2025

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 14, 2025

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The most amazing and awesome dealership in Reno. They have been taking care of me since 2017 and they have always been there for my needs. More

by Linda Lambert
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Fernando

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Jul 14, 2025

Lithia Chrysler Jeep of Reno responded

Thanks for sharing your thoughts about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

July 13, 2025

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I scheduled an oil change and Jeep of Reno was able to get me in with in a couple days. I was in and out. Great customer service. More

by lucky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fernando

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Jul 13, 2025

Lithia Chrysler Jeep of Reno responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Chrysler Jeep of Reno.

July 13, 2025

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Employee Rating

Covered the services, thorough, on time, and no surprises Professional manner start to finish Thanks More

by tim.peart
Recommend Dealer
Yes

Other Employees Tagged: Robert Pearce

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Jul 13, 2025

Lithia Chrysler Jeep of Reno responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 04, 2025

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Bob was rude and disrespectful. Kept calling me Buddy, after telling me my service was over $4,300. I will never bring my jeep back to you company. More

by jimthezonemartin
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Recommend Dealer
No
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Jul 05, 2025

Lithia Chrysler Jeep of Reno responded

Hello Jimthezonemartin, Your feedback is important to us here. I would appreciate the opportunity to speak with you about your recent experience with our Service Department, focusing on the level of customer care that you were provided with and the cost associated with the maintenance of your vehicle. Please email me with your preferred contact information. Thank you, Scott Williford BWilliford@Lithia.com & Joe Green joegreen@lithia.com

July 02, 2025

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It only took 45 minutes from start to finish for my oil change tire rotation was great. More

by sue.sadler
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 02, 2025

Lithia Chrysler Jeep of Reno responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 29, 2025

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Employee Rating

They have always been attentive and listened to concerns without making you feel like you don't know what you are talking about More

by journeysloane1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kenny Rose

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Jun 29, 2025

Lithia Chrysler Jeep of Reno responded

Thanks for sharing about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

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