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Robert Pearce
Robert Pearce at Lithia Chrysler Jeep of Reno

Robert Pearce

Service Advisor

Lithia Chrysler Jeep of Reno

1050 East Plumb Ln #100
Reno, NV 89502

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4.8
754 Reviews
4.8

754 Reviews

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754 Reviews of Robert Pearce

July 04, 2025

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Employee Rating

Bob was rude and disrespectful. Kept calling me Buddy, after telling me my service was over $4,300. I will never bring my jeep back to you company. More

by jimthezonemartin
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Service Time
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Recommend Dealer
No
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Jul 05, 2025

Lithia Chrysler Jeep of Reno responded

Hello Jimthezonemartin, Your feedback is important to us here. I would appreciate the opportunity to speak with you about your recent experience with our Service Department, focusing on the level of customer care that you were provided with and the cost associated with the maintenance of your vehicle. Please email me with your preferred contact information. Thank you, Scott Williford BWilliford@Lithia.com & Joe Green joegreen@lithia.com

July 02, 2025

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It only took 45 minutes from start to finish for my oil change tire rotation was great. More

by sue.sadler
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 02, 2025

Lithia Chrysler Jeep of Reno responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 29, 2025

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Employee Rating

They have always been attentive and listened to concerns without making you feel like you don't know what you are talking about More

by journeysloane1
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kenny Rose

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Jun 29, 2025

Lithia Chrysler Jeep of Reno responded

Thanks for sharing about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

June 28, 2025

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Always friendly, always on time. Quality is as expected. I haven’t had any xx from this service department which is refreshing. Just here is what you want/ need, our recommendations, More

by cwoodwardrnfa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dana Silva, Charles Sebastian, Tony Seibert

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Jun 28, 2025

Lithia Chrysler Jeep of Reno responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Chrysler Jeep of Reno. We look forward to having you as one of our valued customers for many more years to come!

June 26, 2025

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The service was excellent and coffee was great, too while waiting for the service to be completed. More

by LCSALMON
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 26, 2025

Lithia Chrysler Jeep of Reno responded

Thanks for sharing about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

June 26, 2025

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Employee Rating

Timely for the job performed and not like an aggressive salesman when letting me know about other items need attention. More

by TJAQUEZ
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Workmanship
Service Time
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Recommend Dealer
Yes
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Jun 26, 2025

Lithia Chrysler Jeep of Reno responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 25, 2025

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Employee Rating

Jarad was friendly and very efficient. I got out faster than I expected, so great job Lithia Jeep! More

by DGRE99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dana Silva, Charles Sebastian, Tony Seibert

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Jun 25, 2025

Lithia Chrysler Jeep of Reno responded

We're glad to hear about your positive experience with our team. Thank you for choosing Lithia Chrysler Jeep of Reno.

June 25, 2025

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I received, it's great service from the dealership and Bob. It was the exceptional with the way he treated me. That kept me updated about my vehicle. I would recommend the dealership, and definitely bob.T More

by dave4chat
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 26, 2025

Lithia Chrysler Jeep of Reno responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

June 23, 2025

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Employee Rating

The dealership is very nice and clean everybody was very helpful finish my Jeep Grand Cherokee when it was expected to be done and kept me informed very happy with the service that was done More

by mota.ambrosio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 23, 2025

Lithia Chrysler Jeep of Reno responded

Thanks for your feedback. We're pleased to hear you were satisfied with the service on your Jeep Grand Cherokee here at Lithia Chrysler Jeep of Reno.

June 20, 2025

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Employee Rating

Thank you for the excellent service! I appreciate the quick response and helpful staff. Highly recommend! More

by SPOULTON50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 20, 2025

Lithia Chrysler Jeep of Reno responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Chrysler Jeep of Reno. We look forward to having you as one of our valued customers for many more years to come!

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