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Robert Pearce
Robert Pearce at Lithia Chrysler Jeep of Reno

Robert Pearce | Page 18

Service Advisor

Lithia Chrysler Jeep of Reno

1050 East Plumb Ln #100
Reno, NV 89502

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4.8
992 Reviews
4.8

992 Reviews

Write a Review

992 Reviews of Robert Pearce

November 06, 2025

Dealership Rating
Employee Rating

The great service is the reason we're always return customers. Because of the service advisor we have, along with the great service we receive, is again the reason for us being loyal return customers. More

by kiwibrett
Recommend Dealer
Yes

Other Employees Tagged: Robert Pearce

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Nov 06, 2025

Lithia Chrysler Jeep of Reno responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Chrysler Jeep of Reno to be a positive one. Please don't hesitate to reach out if you need anything else.

November 06, 2025

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Employee Rating

Paid $1100 for a new wheel to replace a good wheel. Service writer lied to me and told me the car was road tested and in fact it never left the property. More

by shutzbaugh
Recommend Dealer
No

Other Employees Tagged: Robert Pearce

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Nov 09, 2025

Lithia Chrysler Jeep of Reno responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

November 04, 2025

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Employee Rating

Had them change oil and balance and rotate tires, made it 30 miles towards home an lost a wheel weight. Other than that, I always have a good experience. More

by grafitti92
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Jared Phearson

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Nov 05, 2025

Lithia Chrysler Jeep of Reno responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Chrysler Jeep of Reno to be a positive one. Please don't hesitate to reach out if you need anything else.

November 03, 2025

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Employee Rating

This is the best dealer in Northern NV. We always feel like family when purchasing a vehicle. More

by SHANNA.CORNWELL47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dana Silva, Charles Sebastian, Steven Harris, Tony Seibert , Robert Black

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Nov 03, 2025

Lithia Chrysler Jeep of Reno responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 02, 2025

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Employee Rating

Service department was difficult to deal with. Had to phone in a favor to one of your salesman to get a reasonable solution with the service team. Bob was not helpful on his own. More

by shawnjsmithforever
Recommend Dealer
No

Other Employees Tagged: Robert Pearce

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Nov 03, 2025

Lithia Chrysler Jeep of Reno responded

Hello, Your feedback is important to us. I would appreciate the opportunity to speak with you to address your recent experience with our Service Department regarding the customer care and communication you encountered. Please email me with your preferred contact information. Thank you, Scott Williford BWilliford@Lithia.com & Joe Green joegreen@lithia.com

October 31, 2025

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Employee Rating

Bob Pearce did a great job for me. Very knowledgeable and friendly. I highly recommend him. More

by Gordon Hinkel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 31, 2025

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 30, 2025

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Employee Rating

Helpful, sincere, prices very high especially for folks retired and on fixed income But services good More

by stapogna
Recommend Dealer
Yes

Other Employees Tagged: Robert Pearce

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Oct 30, 2025

Lithia Chrysler Jeep of Reno responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Chrysler Jeep of Reno!

October 30, 2025

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Employee Rating

They set good expectations and I understood what to expect from timelines. No You're welcome More

by susandelgado
Recommend Dealer
Yes

Other Employees Tagged: Robert Pearce

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Oct 30, 2025

Lithia Chrysler Jeep of Reno responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Chrysler Jeep of Reno, we look forward to having you as a valued customer for many years to come!

October 29, 2025

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Employee Rating

Busy place but everything went smoothly. I was just there for an oil change, but wanted a piece of bodywork looked at. Ended up just getting the oil change because it would’ve been quite ex More

by jesse765g
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 29, 2025

Lithia Chrysler Jeep of Reno responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Chrysler Jeep of Reno.

October 26, 2025

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Employee Rating

Friendly and efficient Lucas was great to work with, explained everything clearly and vehicle was ready as expected. More

by cycle_tahoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lucas

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Oct 26, 2025

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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