Robert Pearce
Robert Pearce at Lithia Chrysler Jeep of Reno

Robert Pearce

Service Advisor

Lithia Chrysler Jeep of Reno

1050 East Plumb Ln #100
Reno, NV 89502

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4.8
744 Reviews
4.8

744 Reviews

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744 Reviews of Robert Pearce

June 16, 2025

Dealership Rating
Employee Rating

Bob and service was great to work with very nice very professional and knew what was going on and had to handle the situation. More

by KMELY427
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Williford, Steven Harris

Jun 16, 2025

Lithia Chrysler Jeep of Reno responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Chrysler Jeep of Reno.

June 15, 2025

Dealership Rating
Employee Rating

Bob Pearce was extremely helpful in helping us make the right decisions about a major repair our vehicle needed. He worked to get us the best price and the work was done on time and the vehicle is running More

by Patric Pettigrew
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jun 15, 2025

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 15, 2025

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Employee Rating

I have life time oil changes. 80,000 miles and Lithia has changed the oil every 5,000 miles no questions asked… Outstanding service More

by BMO52
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jun 15, 2025

Lithia Chrysler Jeep of Reno responded

Thanks for sharing your thoughts about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

June 14, 2025

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Employee Rating

I appreciate the excellent assistance/service I received from the time I make an apt, waiting accommodations and then retrieve my jeep..always a pleasant experience.. thank you, Sherry Bailey More

by NVSABAILEY
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Tony Seibert , Jared

Jun 14, 2025

Lithia Chrysler Jeep of Reno responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Chrysler Jeep of Reno. We look forward to having you as one of our valued customers for many more years to come!

June 14, 2025

Dealership Rating
Employee Rating

I was helped right away and service agent included my coupon and service was quick. More

by Dan
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jun 14, 2025

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 14, 2025

Dealership Rating
Employee Rating

My interaction was great with Robert the only recommendation I have is maybe a free car wash after services are completed More

by peterbull86
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Donna Woody

Jun 15, 2025

Lithia Chrysler Jeep of Reno responded

Thanks, Peter, for sharing your thoughts about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

June 14, 2025

Dealership Rating
Employee Rating

I would rather have a loaner than shuttle rides. The shuttle driver was very nice though. More

by hannahmlerman
Service Price Transparency
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Recommend Dealer
Yes
Jun 15, 2025

Lithia Chrysler Jeep of Reno responded

Hi Hannah: Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon!

June 10, 2025

Dealership Rating
Employee Rating

They always perform the best work and have amazing customer service. 10/10 will recommend to all my friends More

by MATHYOU7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 10, 2025

Lithia Chrysler Jeep of Reno responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

June 10, 2025

Dealership Rating
Employee Rating

When in doubt, I will be coming here! Always grateful when I feel my concerns are taken care of at a shop and my Jeep. Thank you to your team! More

by G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 10, 2025

Lithia Chrysler Jeep of Reno responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

June 07, 2025

Dealership Rating
Employee Rating

I sent my car in because it kept dying on me. After the diagnostic and everything, I was told it was just the battery and nothing else was wrong. My car died again. I went to get a second opinion More

by il0016567
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Dana Silva, Charles Sebastian, Tony Seibert , Fernando and Jared

Jun 10, 2025

Lithia Chrysler Jeep of Reno responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

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