Robert Pearce
Robert Pearce at Lithia Chrysler Jeep of Reno

Robert Pearce

Service Advisor

Lithia Chrysler Jeep of Reno

1050 East Plumb Ln #100
Reno, NV 89502

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4.8
784 Reviews
4.8

784 Reviews

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784 Reviews of Robert Pearce

August 31, 2025

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Employee Rating

Customer Service was absolutely beyond a shadow of a doubt the very best that I have ever experienced at a car dealership. The work was done very efficiently and quickly. 10 Stars plus More

by Puffyknows
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Recommend Dealer
Yes
Aug 31, 2025

Lithia Chrysler Jeep of Reno responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Chrysler Jeep of Reno!

August 30, 2025

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The dealer was timely, identified and fixed the problem, and kept me informed. Great job! More

by Joearcher2020
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Recommend Dealer
Yes
Aug 30, 2025

Lithia Chrysler Jeep of Reno responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 30, 2025

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Employee Rating

Oil change service was great. When I called for the appointment, I told the service writer that I had an issue with an intermittent left turn signal warning and that I could find More

by steve.mindt
Service Time
Service Communication
Recommend Dealer
Yes
Aug 31, 2025

Lithia Chrysler Jeep of Reno responded

Hello Steve, Please know your feedback is highly valued, and we appreciate you taking the time to share your experience. It's great to learn that you were satisfied with the oil change performed by our Service Department. However, we would like to address the matter of scheduling an additional appointment for the turn signal repair. Kindly email us with your preferred contact information at a time that works best for you. Thank you, Scott Williford BWilliford@Lithia.com & Joe Green joegreen@lithia.com

August 27, 2025

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Robert was very responsive and I appreciated his flexibility in getting to my vehicle when time allowed as my issue had affected performance and I left the vehicle for repair More

by oddhog
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Recommend Dealer
Yes
Aug 27, 2025

Lithia Chrysler Jeep of Reno responded

Thanks for sharing about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

August 26, 2025

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Great service, Bob stayed in contact with me via text and calls, I will definitely continue having Jeep service my vehicle More

by johnnywaz24
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Recommend Dealer
Yes
Aug 26, 2025

Lithia Chrysler Jeep of Reno responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Chrysler Jeep of Reno.

August 25, 2025

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Fast service and very courteus people,finish the job on time and tell you what is best for your car More

by tolitzram09
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Recommend Dealer
Yes
Aug 25, 2025

Lithia Chrysler Jeep of Reno responded

Thanks for sharing your thoughts about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

August 23, 2025

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Employee Rating

I already did that the last time you sent me a survey last week and no, I'm not going to add four more words More

by Carolbouche
Recommend Dealer
Yes

Other Employees Tagged: Robert Pearce

Aug 23, 2025

Lithia Chrysler Jeep of Reno responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 22, 2025

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I loved the communication through texting. Robert kept me informed of every detail which was greatly appreciated. I was used to calling and checking on updates for the repair. This experience More

by kmiles2670
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Recommend Dealer
Yes
Aug 22, 2025

Lithia Chrysler Jeep of Reno responded

We're pleased to hear that our team's texting communication improved your experience with the repair. If you have any more needs or questions, feel free to reach out.

August 21, 2025

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I was a little disappointed that I had to go back two days later because I had an oil leak Due to the drain plug being loose More

by ROSE.MEDINA13
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Recommend Dealer
Yes
Aug 22, 2025

Lithia Chrysler Jeep of Reno responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. Thank you for bringing it to our attention, Rose, and please don't hesitate to reach out to us directly if you need any further assistance. We appreciate your business and hope to see you again!

August 15, 2025

Dealership Rating
Employee Rating

I asked my wife to handle the appointment for me since I was busy and there was some confusion upon arrival about whether it was billable for me. The service associate immediately said he would look into it More

by TERRY.JETTON
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Colby Conine

Aug 15, 2025

Lithia Chrysler Jeep of Reno responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Chrysler Jeep of Reno!

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