Robert Munoz
Robert Munoz at Volvo Cars Santa Monica
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Robert Munoz

Asst. Service Manager

Volvo Cars Santa Monica

1631 Santa Monica Blvd
Santa Monica, CA 90404

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5.0
321 Reviews
5.0

321 Reviews

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321 Reviews of Robert Munoz

November 13, 2024

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Everything was done in a courteous and helpful and timely manner, making it an easy experience for us! More

by BARBIEDRAPER
Service Price Transparency
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Recommend Dealer
Yes
Nov 14, 2024

Volvo Cars Santa Monica responded

Hi, Thank you for your feedback! We're thrilled to hear that your experience was easy and efficient. We appreciate your trust in Volvo Cars of Santa Monica and look forward to assisting you again in the future!

November 13, 2024

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Robert is so helpful and friendly, and he went out of his way to ensure a seamless experience for me. I've been using Volvo service for 7+ years and it keeps getting better. Robert kept in close communicatio More

by KNIELSON0
Service Price Transparency
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Recommend Dealer
Yes
Nov 14, 2024

Volvo Cars Santa Monica responded

Thank you for your kind words! We're so glad Robert and Johnny made your experience seamless and enjoyable. We truly appreciate your loyalty over the years, and it's great to hear that our team continues to meet your expectations. Looking forward to serving you again soon!

November 10, 2024

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Easy experience. Fast, car picked up and dropped off, adding more words to hit minimum More

by munterhalter
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Klaus de Paz, Arnold Alsua

Nov 11, 2024

Volvo Cars Santa Monica responded

Thank you for the awesome review! We look forward to seeing you again! - Volvo Cars Santa Monica

November 09, 2024

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Great service with easy drop off and loaner pick up. Waiting for more details on my repair which Robert is trying to help me with. More

by TWILKINS74
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Nov 11, 2024

Volvo Cars Santa Monica responded

We're glad to hear you had a smooth experience with our service at Volvo Cars Santa Monica. Robert and the team are here to assist, so feel free to reach out if you need any more information on your repair!

November 08, 2024

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good experience. thank you. not sure why key replacement is so expensive but that's not the dealerships fault. More

by DANIELLE.STOKDYK
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Recommend Dealer
Yes
Nov 11, 2024

Volvo Cars Santa Monica responded

We're glad to hear you had a satisfactory experience here at Volvo Cars Santa Monica! Thank you for choosing us and please don't hesitate to reach out if we can be of service again in the future!

November 08, 2024

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Great Service! This was my first time using the valet option and it was extremely helpful! Will definitely be coming back. More

by Thomascm
Service Price Transparency
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Recommend Dealer
Yes
Nov 11, 2024

Volvo Cars Santa Monica responded

We're delighted to hear that the valet option made your experience at Volvo Cars Santa Monica so convenient! Thank you for choosing us, and we look forward to welcoming you back in the future.

November 08, 2024

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Robert was very helpful, informative and friendly. I had a time contraint and he was great about getting my car ready on time. More

by Mary DRYDEN.HELGOE
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Recommend Dealer
Yes
Nov 08, 2024

Volvo Cars Santa Monica responded

Thank you, Mary! We’re so glad to hear Robert was helpful, informative, and friendly, and that he was able to get your car ready on time. We appreciate your feedback and look forward to assisting you again!

November 07, 2024

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Employee Rating

Helped out in a short time frame and where able to resolve the issue with minimal time or fuss More

by LEORANESSIM
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Recommend Dealer
Yes
Nov 08, 2024

Volvo Cars Santa Monica responded

This is great to hear! Thank you for coming to Volvo Cars Santa Monica!

November 06, 2024

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It was an easy process. I appreciated the quick turn around time. Thank you Very much More

by JOELD900
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Klaus de Paz, Arnold Alsua

Nov 07, 2024

Volvo Cars Santa Monica responded

Thank you, Joel! We’re glad to hear the process was easy and that we could provide a quick turnaround. We appreciate your feedback and look forward to serving you again at Volvo Cars of Santa Monica!

November 05, 2024

Dealership Rating
Employee Rating

I have always had a good experience with the team at Santa Monica Volvo. Klaus did a great job making sure my car was well taken care of and the necessary repairs made at a fair price. Robert was there More

by ASHEPPHIRD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Klaus de Paz

Nov 05, 2024

Volvo Cars Santa Monica responded

It's wonderful to hear that Klaus and Robert provided you with excellent service at Volvo Cars Santa Monica. We're glad your car was well taken care of, and we appreciate your kind words!

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