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Klaus de Paz
Klaus de Paz at Volvo Cars Santa Monica
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Klaus de Paz

Service Advisor

Volvo Cars Santa Monica

1631 Santa Monica Blvd
Santa Monica, CA 90404

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5.0
100 Reviews
5.0

100 Reviews

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100 Reviews of Klaus de Paz

June 08, 2024

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Klaus was fantastic. He made the service very easy. Car was in and out. Great communication. Highly recommend. More

by JALEXANDER2000
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Yes
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June 07, 2024

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Everyone at the service department was very friendly and extremely accommodating. They took care of my car and had me in and out in record time! It's always a pleasure to take my car in for a service. More

by BORNINLOSANGELES
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz, Arnold Alsua

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Jun 08, 2024

Volvo Cars Santa Monica responded

Hi, Thank you for your feedback! We're thrilled to hear that you had a pleasant experience with our service department. Our team takes pride in providing friendly and efficient service to all our customers. We appreciate your business and look forward to serving you again in the future.

June 06, 2024

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Great quick service. Would take my car there again for service or other needs in the future More

by NAZANINAHMADIAN
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Yes
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Jun 07, 2024

Volvo Cars Santa Monica responded

Hi, We're delighted to hear that you had a great experience with us! Providing quick and reliable service is our priority, and we're glad to know that you would choose us again in the future. Thank you for your trust and for choosing Volvo Cars Santa Monica. We look forward to serving you again!

June 05, 2024

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I Had the best experience with Klaus. I really felt so taken care of and appreciated the experience. More

by BECCAAGI
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Yes
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Jun 05, 2024

Volvo Cars Santa Monica responded

We really appreciate you taking the time to leave Volvo Cars Santa Monica this awesome review, thank you!

June 05, 2024

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They were very helpful and transparent. Klaus and Robert made me feel like I wasn't gettng taken (unusual for car dealerships). More

by STATJAY
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz, Arnold Alsua

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Jun 05, 2024

Volvo Cars Santa Monica responded

We're delighted to hear that Klaus and Robert provided a transparent and helpful experience at Volvo Cars Santa Monica. Thanks for sharing your positive feedback!

June 04, 2024

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The service department was on time and returned my car to my home promptly. The car had been washed before it was returned to me. More

by FRDITIRRO
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz, Arnold Alsua

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Jun 05, 2024

Volvo Cars Santa Monica responded

Hi, Thank you for your feedback! We're glad to hear that our service department was punctual and returned your car promptly. We're pleased that your car was washed before its return. If you have any further questions or need assistance, feel free to reach out. We appreciate your business!

June 02, 2024

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I'm a fan of the service department! I appreciate their efficiency and how well they take care of my car. More

by LAURIERUTTENBERG
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Recommend Dealer
Yes
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Jun 03, 2024

Volvo Cars Santa Monica responded

Laurie, we're delighted to hear you're a fan of our service department at Volvo Cars Santa Monica! Thanks for sharing your positive experience with us.

May 30, 2024

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Klaus and his team are reliable and always great to deal with. Thank you all. More

by PETERESWAIN
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Yes
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May 31, 2024

Volvo Cars Santa Monica responded

Hi Peter, Thanks so much for your feedback! We're thrilled to know that Klaus and the team at Volvo Cars of Santa Monica have consistently provided you with reliable and excellent service. We appreciate your support and look forward to serving you again in the future!

May 30, 2024

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Great professional friendly timely service. they made the experience easy and convenient . Would certainly recommend this dealership. No complaints More

by NYLATUAZ
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz, Arnold Alsua

Helpful
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May 31, 2024

Volvo Cars Santa Monica responded

Hi, Thank you for your positive review! We're delighted to hear that you had a great experience with us. Providing professional, friendly, and timely service is our top priority, and we're thrilled that you found the experience easy and convenient. Your recommendation means a lot to us! If you ever need anything in the future, don't hesitate to reach out.

May 26, 2024

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Employee Rating

The Service was great, took me right away and everything was just super quick, easy and painless More

by D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz, Arnold Alsua

Helpful
Report | Print
May 27, 2024

Volvo Cars Santa Monica responded

Hi, Thank you for your feedback! We're delighted to hear that you had a great service experience with us. Quick, easy, and painless service is what we aim for. If you need anything else in the future, don't hesitate to reach out.

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