Robert Munoz
Robert Munoz at Volvo Cars Santa Monica
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Robert Munoz

Asst. Service Manager

Volvo Cars Santa Monica

1631 Santa Monica Blvd
Santa Monica, CA 90404

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5.0
370 Reviews
5.0

370 Reviews

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370 Reviews of Robert Munoz

January 23, 2025

Dealership Rating
Employee Rating

Great dealer experience! Thanks so much for an easy service — appreciate it very much. Thanks! More

by FOSKETTK
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

January 22, 2025

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The Service Dept is very helpful, thorough and efficient. I am very happy with their service. More

by RLISIDRO
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Klaus de Paz, Arnold Alsua

Jan 23, 2025

Volvo Cars Santa Monica responded

Hi, Thank you for sharing your experience! We're so glad to hear that you found our Service Department helpful, thorough, and efficient. Your satisfaction is our priority, and we're thrilled you're happy with the service. We look forward to assisting you again at Volvo Cars of Santa Monica!

January 20, 2025

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Super easy all around. Impeccable service. Nice people. Quick turnaround. Comprehensive. Easy scheduling and seamless More

by CONLON.GAR1
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Klaus de Paz, Arnold Alsua

Jan 21, 2025

Volvo Cars Santa Monica responded

Hi Conlon.Gar! We're delighted to hear that you had such a seamless experience with us at Volvo Cars Santa Monica! Thank you for highlighting our service and team. We look forward to assisting you again in the future!

January 18, 2025

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Volvo Valet was amazing! Easy pickup and return, and great communication about the service in between. I will be back! More

by amyinla321
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Klaus de Paz, Arnold Alsua

Jan 19, 2025

Volvo Cars Santa Monica responded

Hi, Thank you for your kind words! We're thrilled to hear you had a great experience with Volvo Valet. We strive to make things as convenient as possible for our customers, and it's great to know the service was smooth and communication was on point. We look forward to seeing you again soon!

January 18, 2025

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Robert at Volvo Cars of Santa Monica provided an exceptional experience. His professionalism, clear communication, and attention to detail were outstanding. He ensured every step of the process was More

by ESA_ART
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jan 19, 2025

Volvo Cars Santa Monica responded

Hi, Thank you for the great feedback! We're glad Robert provided you with an exceptional experience. We appreciate your recommendation and look forward to serving you again at Volvo Cars of Santa Monica!

January 18, 2025

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Erick was invaluable and accommodating. So is Frank. I call Frank when I have a question; he is always ready to answer correctly. More

by AAYELLIN
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Erick Reyes , Frank (I don't know his last name)

Jan 19, 2025

Volvo Cars Santa Monica responded

Hi, Thank you so much for your kind words! We're thrilled to hear that Erick and Frank have been such a valuable resource for you. We truly appreciate your trust in us and are here whenever you need assistance in the future!

January 18, 2025

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Robert is always extremely helpful and accommodating. There have been a number of problems with the car lately but having him on the other side makes it commuting easier More

by NICKANDNIMMI
Service Price Transparency
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Recommend Dealer
Yes
Jan 19, 2025

Volvo Cars Santa Monica responded

Thank you for sharing your feedback, Nick! We're so glad to hear that Robert has been such a reliable and supportive part of your experience. We understand that dealing with car issues can be frustrating, but it's great to know that Robert's assistance has made the process smoother for you. If there's anything else we can do, don't hesitate to reach out!

January 17, 2025

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As a recent fire victim that lost their key fob in the fire, it’s inexplicable that Santa Monica Volvo would not waive the replacement fee. I’ve raised this with Volvo corporate. I’m disappointed in the e More

by JSISCO11
Service Price Transparency
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Recommend Dealer
No
Jan 19, 2025

Volvo Cars Santa Monica responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

January 15, 2025

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Employee Rating

Frankie from the tech department was an amazing and a pleasure to work with definitely an asset the the dealership. Would recommend him 100% but other things I found to be rushed and kind of pushy to get More

by EVECHAIKIN
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frankie from Tech

Jan 19, 2025

Volvo Cars Santa Monica responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

January 11, 2025

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Employee Rating

Efficient, courteous, and respectful. They do not waste my time, and I really appreciate that. More

by CES4
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jan 13, 2025

Volvo Cars Santa Monica responded

Helping you have a five-star experience is what we're all about! Thank you! - Volvo Cars Santa Monica

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