Robert Munoz
Robert Munoz at Volvo Cars Santa Monica
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Robert Munoz

Asst. Service Manager

Volvo Cars Santa Monica

1631 Santa Monica Blvd
Santa Monica, CA 90404

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5.0
349 Reviews
5.0

349 Reviews

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349 Reviews of Robert Munoz

December 21, 2024

Dealership Rating
Employee Rating

Robert and the SM Volvo Service team are truly great service providers. They have amazing customer service, they're very responsive and always happy to help. Last time I came in, I told them I would onl More

by TANYABURES
Service Price Transparency
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Recommend Dealer
Yes
Dec 23, 2024

Volvo Cars Santa Monica responded

Thank you for sharing your experience working with Robert and our team at Volvo Cars Santa Monica! We are honored to have you as a loyal customer and look forward to seeing you next time!

December 20, 2024

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Volvo SM is responsive to the client’s every need. I’ve leased from them, then bought out my lease, then got extended warranty for it and when someone totaled my little beautiful Volvo, I got refunded More

by MACAFFI
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Anthony Paiz, Bryant Perez

Dec 20, 2024

Volvo Cars Santa Monica responded

Hi, Thank you for your amazing feedback! We're thrilled to hear about your positive experiences with Volvo Cars of Santa Monica, from leasing to buying and warranty services. It's great to know that Robert Munoz has provided such exceptional care and that you trust us with your second Volvo as well. We truly appreciate your loyalty and kind words. Thank you for choosing Volvo Cars of Santa Monica!

December 19, 2024

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Thrilled with the service. Pick up and drop off is a life saver. So grateful for dealership working with their customers. More

by MORENO.ERIK
Service Price Transparency
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Recommend Dealer
Yes
Dec 19, 2024

Volvo Cars Santa Monica responded

Thank you for your kind words, Erik! We're so glad to hear that our pick-up and drop-off service made your experience easier. We strive to provide the best customer care, and we truly appreciate your feedback. If you ever need anything else, don't hesitate to reach out!

December 18, 2024

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They got me in and out quickly. They communicated by text, which is easier for me during the work day than phone calls. Car was clean and ready for me when I got there. More

by HUDGIBSON
Service Price Transparency
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Recommend Dealer
Yes
Dec 19, 2024

Volvo Cars Santa Monica responded

We're glad to hear that our team at Volvo Cars Santa Monica made your visit quick and convenient! Thanks for the feedback. We hope to see you again in the future!

December 18, 2024

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Robert & the service team are always helpful and friendly. My vehicle needed a repair and they worked to get it resolved quickly. More

by JUSTIN.HETZEL
Service Price Transparency
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Recommend Dealer
Yes
Dec 19, 2024

Volvo Cars Santa Monica responded

Thank you for your feedback, Justin! We're thrilled to hear that Robert and our service team provided you with helpful and friendly assistance. It's great to know that your repair was handled quickly. We appreciate your trust in us and look forward to serving you again in the future!

December 18, 2024

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Always a pleasure working with Volvo Santa Monica. Good communication and professional. Prompt service. Thank you! More

by SUE30
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Recommend Dealer
Yes

Other Employees Tagged: Klaus de Paz

Dec 19, 2024

Volvo Cars Santa Monica responded

Thank you for your kind words, Sue! We're so glad to hear that you had a positive experience with Volvo Cars of Santa Monica. We truly appreciate your recognition of our communication, professionalism, and prompt service. We look forward to working with you again in the future!

December 17, 2024

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Great communication and I really appreciated the loaner car, and bringing my car to me when it was ready. More

by M_AMSTER
Service Time
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Recommend Dealer
Yes
Dec 18, 2024

Volvo Cars Santa Monica responded

Hi, thank you for sharing your experience! We're glad to hear that you appreciated our communication and the convenience of the loaner car. It's always our goal to make your service experience as smooth as possible. We look forward to assisting you again at Volvo Cars of Santa Monica!

December 15, 2024

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They did a great job. Quick helpful and friendly and even provided a loaner. Would recommend More

by CHRIS Curtis
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Klaus de Paz, Arnold Alsua

Dec 16, 2024

Volvo Cars Santa Monica responded

Chris, thank you for reviewing your recent visit here at Volvo Cars Santa Monica! We hope to see you again in the future!

December 15, 2024

Dealership Rating
Employee Rating

I really appreciated Robert’s kindness in helping me out! As a first time car owner, I know almost nothing about car maintenance and Robert went above and beyond to help. He expedited my service time, and al More

by RAHIN
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Klaus de Paz, Arnold Alsua

Dec 16, 2024

Volvo Cars Santa Monica responded

Rahin, we're delighted to hear that Robert provided such exceptional service during your visit to Volvo Cars Santa Monica. It's great knowing he could assist you with both the maintenance and privacy cover issue. We look forward to seeing you again!

December 12, 2024

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good service, very please with all advices fo future services. I will recomend this services for my friends. More

by BORISKLUBIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 12, 2024

Volvo Cars Santa Monica responded

Thank you for your kind words! We're so glad to hear you were pleased with the service and the advice for future care. We truly appreciate your recommendation and look forward to helping you and your friends in the future!

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