Robert Munoz
Robert Munoz at Volvo Cars Santa Monica
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Robert Munoz

Asst. Service Manager

Volvo Cars Santa Monica

1631 Santa Monica Blvd
Santa Monica, CA 90404

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5.0
319 Reviews
5.0

319 Reviews

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319 Reviews of Robert Munoz

November 10, 2024

Dealership Rating
Employee Rating

Easy experience. Fast, car picked up and dropped off, adding more words to hit minimum More

by munterhalter
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Klaus de Paz, Arnold Alsua

Nov 11, 2024

Volvo Cars Santa Monica responded

Thank you for the awesome review! We look forward to seeing you again! - Volvo Cars Santa Monica

November 09, 2024

Dealership Rating
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Great service with easy drop off and loaner pick up. Waiting for more details on my repair which Robert is trying to help me with. More

by TWILKINS74
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Nov 11, 2024

Volvo Cars Santa Monica responded

We're glad to hear you had a smooth experience with our service at Volvo Cars Santa Monica. Robert and the team are here to assist, so feel free to reach out if you need any more information on your repair!

November 08, 2024

Dealership Rating
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Robert was very helpful, informative and friendly. I had a time contraint and he was great about getting my car ready on time. More

by Mary DRYDEN.HELGOE
Service Price Transparency
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Recommend Dealer
Yes
Nov 08, 2024

Volvo Cars Santa Monica responded

Thank you, Mary! We’re so glad to hear Robert was helpful, informative, and friendly, and that he was able to get your car ready on time. We appreciate your feedback and look forward to assisting you again!

November 08, 2024

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good experience. thank you. not sure why key replacement is so expensive but that's not the dealerships fault. More

by DANIELLE.STOKDYK
Service Price Transparency
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Recommend Dealer
Yes
Nov 11, 2024

Volvo Cars Santa Monica responded

We're glad to hear you had a satisfactory experience here at Volvo Cars Santa Monica! Thank you for choosing us and please don't hesitate to reach out if we can be of service again in the future!

November 08, 2024

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Great Service! This was my first time using the valet option and it was extremely helpful! Will definitely be coming back. More

by Thomascm
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Recommend Dealer
Yes
Nov 11, 2024

Volvo Cars Santa Monica responded

We're delighted to hear that the valet option made your experience at Volvo Cars Santa Monica so convenient! Thank you for choosing us, and we look forward to welcoming you back in the future.

November 07, 2024

Dealership Rating
Employee Rating

Helped out in a short time frame and where able to resolve the issue with minimal time or fuss More

by LEORANESSIM
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Recommend Dealer
Yes
Nov 08, 2024

Volvo Cars Santa Monica responded

This is great to hear! Thank you for coming to Volvo Cars Santa Monica!

November 06, 2024

Dealership Rating
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It was an easy process. I appreciated the quick turn around time. Thank you Very much More

by JOELD900
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Klaus de Paz, Arnold Alsua

Nov 07, 2024

Volvo Cars Santa Monica responded

Thank you, Joel! We’re glad to hear the process was easy and that we could provide a quick turnaround. We appreciate your feedback and look forward to serving you again at Volvo Cars of Santa Monica!

November 05, 2024

Dealership Rating
Employee Rating

I have always had a good experience with the team at Santa Monica Volvo. Klaus did a great job making sure my car was well taken care of and the necessary repairs made at a fair price. Robert was there More

by ASHEPPHIRD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Klaus de Paz

Nov 05, 2024

Volvo Cars Santa Monica responded

It's wonderful to hear that Klaus and Robert provided you with excellent service at Volvo Cars Santa Monica. We're glad your car was well taken care of, and we appreciate your kind words!

November 04, 2024

Dealership Rating
Employee Rating

My experience was excellent to start to finish. The person that made it perfect was Robert Munoz. In a time when many places do not care about customer service, Robert makes Volvo SM the place to c More

by HKITROSSER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 05, 2024

Volvo Cars Santa Monica responded

Hi H Kitrosser! We're delighted to hear that Robert made your experience at Volvo Cars Santa Monica exceptional from start to finish. Our team is committed to providing top-notch service, and it's great knowing we hit the mark for you! Thank you for choosing us!

November 04, 2024

Dealership Rating
Employee Rating

Everything on time and as promised. thank you very much. Why do you need 15 words as a minimum? More

by RIGGSR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 05, 2024

Volvo Cars Santa Monica responded

Hi Riggsr! Thank you for leaving us this amazing review at Volvo Cars Santa Monica. We appreciate it!

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