Robert Melloni
Robert Melloni at Ira Lexus Danvers
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Robert Melloni

Valet

Ira Lexus Danvers

101 Andover Street Route 114
Danvers, MA 01923

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5.0
5 Reviews
5.0

5 Reviews

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5 Reviews of Robert Melloni

September 28, 2024

Dealership Rating
Employee Rating

The best service always. Quick, efficient and accountable. Today I was there @ 7:15 am to replace my car’s battery and I thought I book my appointment, but it didn’t went thr More

by Yulisa Depena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kathy Ferraguto

Oct 02, 2024

Ira Lexus Danvers responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 05, 2024

Dealership Rating
Employee Rating

Despite including a multi point check my cat had under inflated tires. The service bay manger was rude (made faces at me ) when I dropped the car and when I asked them to check my tires on pickup. General More

by Hmhinton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 07, 2024

Ira Lexus Danvers responded

Hmhinton, Thank you for your feedback and we are sorry about the interaction. There should never be a situation of an unwillingness to help out. Please reach out to our service manager team for more details. Rick Chase, rchase@group1auto.com 978-739-8619 or Brendan Deangelis, bdeangelis@group1auto.com 978-739-8611. Thank you, Willy Moy General Manager wmoy@group1auto.com

July 31, 2024

Dealership Rating
Employee Rating

Always the best service from start to finish! Communication is excellent! Informed about every aspect of each repair and when the vehicle will be ready. More

by asiccone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 02, 2024

Ira Lexus Danvers responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 15, 2024

Dealership Rating
Employee Rating

Everyone treated me as if I was their most important customer. Whether it was making my appointment dropping my car off or arranging for my loaner. Service he is fantastic. Let me know when additional r More

by Lexus Believer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 16, 2024

Ira Lexus Danvers responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 08, 2024

Dealership Rating
Employee Rating

Brendan is my go to guy there, always gets me in and out quickly. Tells me about issues with my car, answers all my questions. Does an outstanding job. More

by tconnors.1995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 10, 2024

Ira Lexus Danvers responded

Thank you for your positive feedback about Brendan! We're thrilled to hear that he is your go-to guy, always ensuring a quick turnaround, providing information about your car's issues, and addressing your questions. Your satisfaction is our priority, and we appreciate your recognition of Brendan's outstanding job. We appreciate your business and look forward to serving you again.

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