Dennis Pellegrino
Dennis Pellegrino at Ira Lexus Danvers
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Dennis Pellegrino

Assistant Service Manager

Ira Lexus Danvers

101 Andover Street Route 114
Danvers, MA 01923

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5.0
13 Reviews
5.0

13 Reviews

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13 Reviews of Dennis Pellegrino

May 31, 2024

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Fantastic service department - kept me informed, work done quickly, and the vehicle was spotless when returned to me. More

by Jason Cook
Service Price Transparency
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Recommend Dealer
Yes
May 31, 2024

Ira Lexus Danvers responded

Hello Jason, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 21, 2024

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Professional courteous service. I have been a customer for ten years and expect to be for years. More

by Davidkellyesq
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Recommend Dealer
Yes
May 22, 2024

Ira Lexus Danvers responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 16, 2024

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Excellent experience with service. Dennis had me in and out with a loaner. Service department noticed my sticker was going to expire and asked me if I would like to add that to the req More

by Dede
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Recommend Dealer
Yes
May 20, 2024

Ira Lexus Danvers responded

We are delighted to know that your experience was excellent! Ensuring your satisfaction is our top priority, and we value your business. We eagerly anticipate the opportunity to serve you again in the future.

April 25, 2024

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The service advisors are courteous and professional. The dealership is very clean. Free drinks and snacks are offered. Highly recommend. More

by Bdcrane
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Recommend Dealer
Yes
Apr 27, 2024

Ira Lexus Danvers responded

We are thrilled to hear that you had a courteous and professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 12, 2024

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Great Customer service! Always friendly and willing to help. Thank you for all that you do. More

by 504hramos
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Recommend Dealer
Yes
Apr 16, 2024

Ira Lexus Danvers responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 11, 2024

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Everything about s great! The service Dennis Pellegrino provides is excellent! Highly recommend Ira Lexus Fanvets, MA. More

by Cperkins
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Recommend Dealer
Yes
Apr 12, 2024

Ira Lexus Danvers responded

Thank you for your kind words for our staff, we appreciate it!

Apr 11, 2024

Cperkins responded

Dennis Pelligrino is terrific

April 10, 2024

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Great customer service and communication! ! I love the video they sent detailing what was being done. More

by ED5
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Recommend Dealer
Yes
Apr 12, 2024

Ira Lexus Danvers responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 08, 2024

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Good service and knowledgeable staff. Scheduled an appointment online came in and was greeted by assigned rep and was taken care of immediately. Waited between 3-4 hours because of repair More

by Jonbon
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Recommend Dealer
Yes
Apr 11, 2024

Ira Lexus Danvers responded

We are thrilled to hear that you had a good experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 18, 2024

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Fabulous as usual. Dennis took care everything. Needed new tires and brakes. Called on Tuesday, got an appointment on Thursday at 10. Had the valet service. Car picked More

by Getreidegasse
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Recommend Dealer
Yes

Other Employees Tagged: Frank Carchedi

Mar 22, 2024

Ira Lexus Danvers responded

That's wonderful to hear! We're thrilled that you had a fabulous experience, especially with Dennis taking care of everything for you. It's great that you were able to get new tires and brakes quickly and efficiently. We appreciate your kind words about our valet service and loaner car options, as well as your satisfaction with your Lexus RX350. Thank you for choosing us as your dealer, and we look forward to continuing to provide you with great service in the future.

March 06, 2024

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Employee Rating

Dennis is always very helpful and thorough. I appreciate his help and willingness to discuss options. More

by Famiglietti1
Recommend Dealer
Yes
Mar 10, 2024

Ira Lexus Danvers responded

We're pleased to hear that Dennis has consistently provided helpful and thorough assistance. It's great that you appreciate his willingness to discuss options with you. Customer satisfaction is a top priority, and we're grateful for your positive feedback. Thank you for choosing us, and we look forward to serving you again!

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