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Robert Hersh
Robert Hersh at Waldorf Honda
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Robert Hersh

Service Advisor

Waldorf Honda

2450 Crain Hwy
Waldorf, MD 20601

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4.7
913 Reviews

I have been with Waldorf Honda for 4 1/2 years. And in the Automotive Business for over 19 years. What I like most about my job is working with a ton of people everyday. I believe you should treat everyone the way that you would want to be treated. I like to read and enjoy woodworking. My wife and I have been together for 28 years and have 2 great children.

4.7

913 Reviews

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913 Reviews of Robert Hersh

November 24, 2024

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Employee Rating

Friendly staff, welcoming atmosphere, they want the sales but don’t try to force you into it. Additionally, the service department is always lively. Robert in particular was a treat to converse with during m More

by ZAKILYA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robyn Stroud, Sherri Termine, Chris Deavers

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November 23, 2024

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Employee Rating

Excellent customer service as well as sales, and very knowledgeable technicians. Friendly staff. Thank you More

by ACTA1NON2VERBA3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stormy Hamilton, Jeremiah Castro, Shanice Nurse, Jasmyn Henderson, Sherri Termine , Sunny.

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November 01, 2024

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Employee Rating

Overall everything was great. I appreciate the professionalism and commitment to customer service found within the service department of Waldorf Honda. More

by Jen Ligons
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jasmyn Henderson, Debby Oliver

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Nov 05, 2024

Waldorf Honda responded

Thank you Jen for taking the time to let us know how we did. We hope you have a great day!

September 16, 2024

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Employee Rating

I was very pleased with Honda service department, I was well informed with the problem and they completed servicing the car in a couple of hours. More

by Victoria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 20, 2024

Waldorf Honda responded

Hi Victoria, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 15, 2024

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Employee Rating

Service attendant was very cordial and very helpful. Explained repairs in layman terms. He answered all my questions. More

by PURNELLJOHNSON
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 20, 2024

Waldorf Honda responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

September 14, 2024

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Employee Rating

This time fast and responsive. Maybe waited for 20 minutes tops. Great service total 180 from last time I was there. More

by KGORZKA30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 20, 2024

Waldorf Honda responded

Hi, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

September 11, 2024

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Employee Rating

Robert Hersh is always super helpful to address the issues that we have with our car. More

by aabril
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 13, 2024

Waldorf Honda responded

Hi, we're happy you found our staff to be so supportive during your experience here at Waldorf Honda. Please let us know if there is anything else we can do for you; we are more than happy to help!

September 11, 2024

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Excellent! 1 2 3 4 5 6 7 8 9 10 11 12 13 14 More

by Lc_Crews
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 14, 2024

Waldorf Honda responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 08, 2024

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Employee Rating

This is where I purchased my current car. I don’t have my car serviced anywhere else. More

by BJSHERMAN68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Reese, Bernard Dixson, Donna Wheaton, John Quillin, Justin Jenkins , Ronda

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Sep 10, 2024

Waldorf Honda responded

Hi, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

September 07, 2024

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Employee Rating

The service was timely and I was kept informed of the status of my vehicle. The service representative was very professional. More

by gerjuiraud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 09, 2024

Waldorf Honda responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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