Tony Reese

Tony was awesome! Wonderful customer service skills and he was patient with all of my questions. Wonderful customer service skills and he was patient with all of my questions. More

by NMS1129 Verified Customer Verified Customer

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Very professional service department with members that look to proved the best ontime service for customers look to proved the best ontime service for customers More

by ARTHURHARRIS420 Verified Customer Verified Customer

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They seem more interested in emptying your wallet with unneeded maintenance than actually providing good customer service. unneeded maintenance than actually providing good customer service. More

by Glove313 Verified Customer Verified Customer

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Brought a Gen10 Civic in to get two a/c parts replaced that failed at 40k. Honda estimated repair at 2-3 hrs, but it took 5.5 hrs. I figured they must be going over and above, but then I got the car back that failed at 40k. Honda estimated repair at 2-3 hrs, but it took 5.5 hrs. I figured they must be going over and above, but then I got the car back and it wasn't washed. I thought service departments always wash the car. When I got home, I popped the hood to examine the work and found my radiator cover loose. All 8 clips were missing. Two more clips were missing on the rubber stripping at the corners above the headlights. I ended up finding the radiator cover clips tucked up by the wipers on the cowl. I put them back in myself even though a couple had been broken during removal. Never did find the other two clips. More

by HLKSMSH Verified Customer Verified Customer

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Tony was very communicative about the process, and did a great job explaining everything in a way that I could easily understand. great job explaining everything in a way that I could easily understand. More

by Melanie A Verified Customer Verified Customer

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I've brought my vehicle in for service and thought it was fixed and now it's not it is having the same problem again. fixed and now it's not it is having the same problem again. More

by FMCGEADYY2K Verified Customer Verified Customer

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The work was completed in good time and the service was excellent. I was pleased excellent. I was pleased More

by Dharrison Verified Customer Verified Customer

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They were very prompt in servicing my vehicle, and explaining exactly what the problem was. explaining exactly what the problem was. More

by PASTORGARDNER Verified Customer Verified Customer

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Tony is courteous and prompt. I was scheduled to fix my car the next day. I was scheduled to fix my car the next day. More

by mla4731 Verified Customer Verified Customer

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It was a pleasure doing business with Pohanka Honda of Capital Heights. The dealership has taken good care of me and my family for years now. Thanks Capital Heights. The dealership has taken good care of me and my family for years now. Thanks More

by MARCUS.TROTTER Verified Customer Verified Customer

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