Robert Hepner | Page 2
Ford Business Manager
Carman Ford Lincoln
193 S DuPont Highway
New Castle, DE 19720
Over 25 years in the automotive industry. I care about my clients and what to make their experience the best they have ever had. I served my country for 9 years in the Navy and I am very proud to have served. I have 6 kids and 8 grandkids and a wonderful Wife (Sol) that I love dearly. Love to fish and spend time with the family are two of my favorite things to do.
Read moreDealership Experience
13 yrs, 5 mos
292 Reviews
Write a Review292 Reviews of Robert Hepner
September 17, 2025
Very good experience would highly recommend. Process was fast and easy looking forward to going back. Process was fast and easy looking forward to going back. More
Other Employees Tagged: Greg Grimaldi, Vincent Grimaldi
September 14, 2025
I had the absolute best experience purchasing my Ford Bronco Sport Free Wheeling from Carman Ford. From the moment I walked in, I felt welcomed and genuinely taken care of. Vince was phenomenal—knowle Bronco Sport Free Wheeling from Carman Ford. From the moment I walked in, I felt welcomed and genuinely taken care of. Vince was phenomenal—knowledgeable, patient, and truly invested in making sure I found the perfect vehicle. He went above and beyond to answer every question and made the whole process enjoyable. I never felt rushed or pressured, just supported by someone who really cared about matching me with the right car. The dealership itself exceeded my expectations. Everyone I encountered was professional, friendly, and attentive. A special thank you goes to Bob in financing, who was an integral part of setting up the paperwork. He explained everything clearly, made sure I understood each step, and kept the process smooth and stress-free. Driving away in my new Bronco Sport Free Wheeling, I not only felt excited about the car but grateful for the experience. If you’re looking for a dealership that treats you like family, with team members who genuinely care, I cannot recommend Vince, Bob, and the Carman Ford team enough. More
Other Employees Tagged: Dan Giacchino, Vincent Grimaldi
September 09, 2025
Awesome super friendly people quick service and genuine respect. Would recommend going again back to carman ford respect. Would recommend going again back to carman ford More
Other Employees Tagged: Greg Grimaldi, Vincent Grimaldi
September 05, 2025
Scott was and still is extremely helpful with everything! I even had an issue where my truck was stuck at my house due to a mechanical issue Scott and sales manager Todd came to my house to see if there was I even had an issue where my truck was stuck at my house due to a mechanical issue Scott and sales manager Todd came to my house to see if there was anything they could help with! Top customer service right there! More
Other Employees Tagged: Todd Brabender, Scott Ponsell
August 30, 2025
Carman and Scott made the process so easy and efficient. We knew what we wanted and they delivered. My new Bronco Sport checked all the boxes I had on my list. Can’t beat the price and the service! We knew what we wanted and they delivered. My new Bronco Sport checked all the boxes I had on my list. Can’t beat the price and the service! More
Other Employees Tagged: Scott Ponsell
August 24, 2025
Scotty was so friendly and actually made car buying fun! He was very thorough and answered every question I had. The rest of the team was great as well. I'm very happy with my experience. He was very thorough and answered every question I had. The rest of the team was great as well. I'm very happy with my experience. More
Other Employees Tagged: Scott Ponsell
August 23, 2025
Great dealership. Vincent make the process seemless. Excellent service and hospitality was top notch. I will shop at this dealership for future vehicles. Vincent make the process seemless. Excellent service and hospitality was top notch. I will shop at this dealership for future vehicles. More
Other Employees Tagged: Vincent Grimaldi
August 21, 2025
This is our third Lincoln. Over fifty years of marriage we purchased many cars. This dealership and the salesman Eylem Gokdemir were the best we ever had. They didn't have on t Over fifty years of marriage we purchased many cars. This dealership and the salesman Eylem Gokdemir were the best we ever had. They didn't have on their lot everything I wanted in the Corsair. Eylem asked me everything I wanted, he said he will look for one, it didn't take him long!!!!!!!! It felt like we were family!!!!! More
Other Employees Tagged: Frank Azan, Eylem Gokdemir
August 15, 2025
Scott was very helpful and knowledgeable and made the experience enjoyable and everyone at the dealership was welcoming and friendly and made the process of getting my new car easy! experience enjoyable and everyone at the dealership was welcoming and friendly and made the process of getting my new car easy! More
Other Employees Tagged: Scott Ponsell
August 14, 2025
Scott was great. The whole team was friendly. Made the experience comfortable and easy. I really appreciate the whole experience. Thank you, everyone! The whole team was friendly. Made the experience comfortable and easy. I really appreciate the whole experience. Thank you, everyone! More
Other Employees Tagged: Scott Ponsell

