Robert Diaz
Robert Diaz at Mercedes-Benz of Georgetown
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Robert Diaz

Sprinter Service Manager

Mercedes-Benz of Georgetown

7401 S Interstate 35
Georgetown, TX 78626

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4.4
7 Reviews
4.4

7 Reviews

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7 Reviews of Robert Diaz

July 10, 2024

Dealership Rating
Employee Rating

They We're very quick and honest. I love honesty!! The hospitality was great as well!! More

by Bobby
Service Price Transparency
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Recommend Dealer
Yes
Jul 11, 2024

Mercedes-Benz of Georgetown responded

Hi Bobby, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 17, 2024

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Sprinter service guys were awesome. Robert even showed me the culprit in the shop and we discussed options. Corey was timely and informative More

by Bingoblom
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Cory Engledow

Jun 19, 2024

Mercedes-Benz of Georgetown responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

February 23, 2024

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Aaron in service was so helpful and patient in answering all my questions. Excellent experience from the Sprinter service team. More

by Trwyod5
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Aaron Lee

Feb 27, 2024

Mercedes-Benz of Georgetown responded

We're delighted to hear about your excellent experience with Aaron and the Sprinter service team. Providing helpful and patient service is important to us, and we're glad to know that you felt well taken care of. Thank you for choosing us, and we appreciate your feedback and business!

December 19, 2023

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My sprinter went to the Georgetown shop on October 24, for recall work and a low rpm issue. I called a week later to check on progress since I hadn’t heard anything and was told it was only 4 day process. More

by Eerdwurm
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Adam Fontenot, Aaron Lee

Dec 22, 2023

Mercedes-Benz of Georgetown responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

November 22, 2023

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The employees are exceptional . There is no words to express our gratitude towards them. Their professionalism and empathy makes this dealership look great . after going through a d More

by ruleelectric
Service Price Transparency
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Recommend Dealer
Yes
Nov 23, 2023

Mercedes-Benz of Georgetown responded

It's heartwarming to hear about the exceptional support and professionalism you received from the team at Mercedes-Benz of Georgetown. Their empathy and dedication in turning a challenging situation with your auto insurance into a positive experience truly made a difference for you. It's wonderful to know they went above and beyond to help. Sending many blessings your way as well, and a Happy Thanksgiving to you and your family!

October 31, 2023

Dealership Rating
Employee Rating

If you’re a single woman, do not go here. It is very masculine energy and a woman should know her place attitude More

by Jmariesalon
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Hector Dominguez, Richey Barnes, Adam De Leon, Jay Derkacz, Samantha Burnett, Melissa Coreas, Danielle Doyle , Not sure of the sales guys name. I was inquiring about purchasing a G Wagon while my car was being serviced. This is not the first time I’ve been treated like I was equal

Oct 31, 2023

Mercedes-Benz of Georgetown responded

Thank you for bringing this to my attention. I apologize for this experience you had during your visit. I would like an opportunity to fix this and to earn your business, please contact me at (512) 942-6924. I look forward to speaking with you. Adam Fontenot, Service Director

October 20, 2023

Dealership Rating
Employee Rating

Personal is excellent in general. However, Samantha is a #1 - A+ with customers. Excellent treatment and attention! More

by Paroma2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 24, 2023

Mercedes-Benz of Georgetown responded

It's great to hear that the staff, in general, provides excellent service, and it's clear that Samantha stands out as an exceptional member of the team. Providing excellent treatment and attention to customers is a valuable quality, and it's evident that she excels in this regard. We appreciate your business. We look forward to assisting you in the future.

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