Jay Derkacz

I had a covered warranty part go out and they were honest about my service issue and didn't try to upsell addtl services aggressively. Had my car back in a timely manner and even though the uber service was about my service issue and didn't try to upsell addtl services aggressively. Had my car back in a timely manner and even though the uber service was a mess being brought back, that wasn't their fault and I was grateful for the complementary rides home and back. More

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The team were super helpful. I brought my car in for maintenance and was able to stay in the dealership while it was getting service. Was able to work and wait until everything w I brought my car in for maintenance and was able to stay in the dealership while it was getting service. Was able to work and wait until everything was completed. More

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Customer service is top notch at Mercedes Benz of Georgetown. Service Advisor Jay does a great Job.staying on top of things when my car is in for repairs. Georgetown. Service Advisor Jay does a great Job.staying on top of things when my car is in for repairs. More

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I have been working with Jay Derkacz at Mercedes-Benz of Georgetown for over two years, and I always have a great experience. Jay consistently provides top-quality care and customer service every time I bri Georgetown for over two years, and I always have a great experience. Jay consistently provides top-quality care and customer service every time I bring my vehicle in. He is professional, attentive, knowledgeable, and always makes sure everything is handled smoothly from start to finish. He keeps me informed throughout the process and genuinely cares about his customers and their vehicles. It’s clear that he takes pride in his work, and that level of service really stands out. I highly recommend working with Jay if you want excellent service and a stress-free experience at Mercedes-Benz of Georgetown. More

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Each interaction from sales to service has been met with professionalism, courtesy and efficiency. I highly recommend them whether you’re in the market to purchase or service your existing vehicle. professionalism, courtesy and efficiency. I highly recommend them whether you’re in the market to purchase or service your existing vehicle. More

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My service advisor Jay is awesome. He has such patience and professionalism. This type of professionalism builds a repor with customers for mercedes. He has such patience and professionalism. This type of professionalism builds a repor with customers for mercedes. More

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Expensive, but excellent mechanics! Well worth the drive from Marble falls! They know their Diesels! Well worth the drive from Marble falls! They know their Diesels! More

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Great courteous and professional people, my service rep Jay is great and made sure I had a positive service experience Jay is great and made sure I had a positive service experience More

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Jay's is a top-notch servicer. The whole team is polite and engaging. I always feel well taken care of whenever I bring my vehicle to them. The whole team is polite and engaging. I always feel well taken care of whenever I bring my vehicle to them. More

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Amazing customer service! The service team was efficient and fast! They have a wonderful waiting area fully stocked with snacks, coffee and tea!! The service team was efficient and fast! They have a wonderful waiting area fully stocked with snacks, coffee and tea!! More

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