Robert Buchanan
Robert Buchanan at Criswell Maserati - Alfa Romeo

Robert Buchanan | Page 5

Sales Manager rbuchanan@criswellauto.com

Criswell Maserati - Alfa Romeo

19570 Amaranth Drive
Germantown, MD 20874

Contact Me
5.0
125 Reviews

Sales Manager (240) 252-5800 rbuchanan@criswellauto.com Rob has over 20 years of experience in the automotive industry which includes such brands as Audi, Mercedes-Benz, Lincoln, Volvo. He also has an extensive background in the pre-owned market as well as the finance side of things. He resides with his family in Middletown, MD which he has called home for 35 years. In his free time, he enjoys playing golf, fishing, catching an Orioles game, watching a good movie, or just spending time with family and friends. Rob believes in transparency and integrity in the sales process and provides customers with a level of professionalism and service that is second to none.

Dealership Experience

10 yrs

5.0

125 Reviews

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125 Reviews of Robert Buchanan

February 09, 2020

Dealership Rating
Employee Rating

Best car buying I’ve ever had. Excellent staff. They were all very helpful and made getting into an Alfa Romeo, a very pleasant experience. More

by SteveL
Recommend Dealer
Yes

Other Employees Tagged: Krystie Zhang , Nan Wong

January 21, 2020

Dealership Rating
Employee Rating

Thanks so much to Rob and Alberto! I just wanted to tell Alberto and Rob how much I appreciated the sales experience that they provided in helping to trade vehicles. The process was a p More

by tbumgarner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alberto Zamorano

Jan 23, 2020

Criswell Maserati - Alfa Romeo responded

We are ecstatic that our team was able to help you have a pleasurable, 5 star purchasing experience! Enjoy your beautiful new vehicle and please do not hesitate to reach out to any of our team members if there is anything we can do to further assist you.

November 25, 2019

Dealership Rating
Employee Rating

Purchase of a new Alfa Giulia Appreciated the very professional and friendly negotiations. The large selection of Alfa models and colors were key factors in the purchase decision. More

by Stefan.Alber
Recommend Dealer
Yes

Other Employees Tagged: Krystie Zhang , Nan Wong

Nov 27, 2019

Criswell Maserati - Alfa Romeo responded

Thank you so much for taking the time to highlight our excellent team members, large selection, and comfortable surroundings. We look forward to working with you again on any future automotive needs!

November 22, 2019

Dealership Rating
Employee Rating

THANK YOU ALBERTO ALBERTO , MY DAUGHTER AND I, THANK YOU AGAIN FOR MAKING OUR CAR PURCHASE EXCELLENT .YOU AND YOUR STAFF ARE AWESOME . YOUR CUSTOMER SERVICE IS EXCELLEN More

by nicholas tembelis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alberto Zamorano, Krystie Zhang

Nov 26, 2019

Criswell Maserati - Alfa Romeo responded

Nick, thank you so much for this wonderful review. We are thrilled that our team was able to help you and your daughter to have an excellent purchasing experience!

November 14, 2019

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Employee Rating

Excellent dealership experience I went in just looking and ended up buying. Karifa was very helpful and understood what was important to me about not only the car but the process. We More

by G-burgman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Karifa Mara, Krystie Zhang , Alexander Duarte Leal, Anthony Johnson

November 10, 2019

Dealership Rating
Employee Rating

Exemplary and expeditious customer service Sheer focus from Mrs.Wong upon entering the building. She advertised many avenues of finance and although I couldn't get the car I had previously rese More

by vauhn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Krystie Zhang , Nan Wong

Nov 12, 2019

Criswell Maserati - Alfa Romeo responded

We're happy you found our staff to be so supportive during your experience here at Criswell Maserati. We hope that you are enjoying your new vehicle and look forward to working with you again on any future automotive needs!

October 31, 2019

Dealership Rating
Employee Rating

Veronica's Review Nan was incredible! Very professional and honest about the process. Krystie explained everything in detail and Robert was very considerate and kind. More

by VHarger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Krystie Zhang , Nan Wong

Nov 05, 2019

Criswell Maserati - Alfa Romeo responded

Congratulations on your new vehicle! We're so happy that our entire team came together to provide you with a knowledgable, honest, friendly purchase experience. We look forward to working with you again for all of your future automotive needs!

October 15, 2019

Dealership Rating
Employee Rating

Trustworthy and easy to deal with Great price, excellent service. Did all the work over the phone and email. Showed up at the branch, signed the papers, and was out in less than 30 min More

by zeetwo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Krystie Zhang , Nan Wong

Oct 18, 2019

Criswell Maserati - Alfa Romeo responded

Wonderful! We are ecstatic to hear that our team was able to provide you with an efficient, stress free, purchase experience. Enjoy your new car and don't hesitate to reach out to any of our team members if you have any further questions.

September 26, 2019

Dealership Rating
Employee Rating

Mazzi-Alfa Robert is easy going and extremely professional in his fresh new approach to car buying. Without a doubt the best and most efficient sales team and More

by Mazzi-Alfa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Krystie Zhang , Anthony Johnson, James Rojas, Max Zelenkov

Oct 02, 2019

Criswell Maserati - Alfa Romeo responded

Thank you so much for your continued relationship with Criswell. We are very happy to hear that our team consistently provides you with the absolute best in customer service. We look forward to working with you again in the future for all of your automotive needs.

July 29, 2019

Dealership Rating
Employee Rating

My new Maser I just had the best buying experience ever. Karina is outstanding. I think we spent more time just talking about the future of the cars than the car I More

by MynewMaser
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Karifa Mara, Krystie Zhang

Jul 31, 2019

Criswell Maserati - Alfa Romeo responded

Congratulations on your beautiful new car! We appreciate this kind review for our team and look forward to working with you again for all of your future automotive needs.

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