Robert Brooks
Robert Brooks at Mountaineer Honda
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Robert Brooks

F&I Manager

Mountaineer Honda

772 Barnetts Run Rd
Bridgeport, WV 26330

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5.0
23 Reviews

Dealership Experience

6 mos

Industry Experience

30 yrs, 8 mos

Languages Spoken

English English

5.0

23 Reviews

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23 Reviews of Robert Brooks

November 11, 2024

Dealership Rating
Employee Rating

Great dealership to work with. James went above and beyond to get us into the right vehicle. Would definitely recommend, More

by phillipandsharon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Seth Chewning, James Markley

Nov 11, 2024

Mountaineer Honda responded

It's great to hear that James was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mountaineer Honda! Larry Drake Used Car Sales Manager 304-842-5600 ext 5123 ldrake@mountaineerhonda.com and Seth Chewning New Car Sales Manager 304-842-5600 ext 5125 schewning@mountaineerhonda.com

November 10, 2024

Dealership Rating
Employee Rating

Tonya was wonderful. Very friendly and helpful! Robert was great also. Appreciate all they did for us. More

by Vfrase
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tonya O'dell

Nov 11, 2024

Mountaineer Honda responded

We are so glad that Tonya had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Larry Drake Used Car Sales Manager 304-842-5600 ext 5123 ldrake@mountaineerhonda.com and Seth Chewning New Car Sales Manager 304-842-5600 ext 5125 schewning@mountaineerhonda.com

November 09, 2024

Dealership Rating
Employee Rating

All of people at Mountaineer were very friendly and helpful. The 3 people that helped us thru the purchase process were the best. More

by bclangway
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Seth Chewning, Rebecca Richards

Nov 11, 2024

Mountaineer Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Larry Drake Used Car Sales Manager 304-842-5600 ext 5123 ldrake@mountaineerhonda.com and Seth Chewning New Car Sales Manager 304-842-5600 ext 5125 schewning@mountaineerhonda.com

November 09, 2024

Dealership Rating
Employee Rating

Updated review. I am rewriting my review. I bought my Jeep a week ago. There was a miss understanding of the service contract. I was able to cancel the service contr More

by Michael455fb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aaron Swann

Nov 11, 2024

Mountaineer Honda responded

Thanks for your feedback on your recent visit to Mountaineer Honda. It's great to hear that we were able to assist you and that you had such a positive experience. Larry Drake Used Car Sales Manager 304-842-5600 ext 5123 ldrake@mountaineerhonda.com and Seth Chewning New Car Sales Manager 304-842-5600 ext 5125 schewning@mountaineerhonda.com

November 06, 2024

Dealership Rating
Employee Rating

Fantastic, friendly service. Gave me a great deal on my trade in. Love my PILOT! More

by nursenolte
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rebecca Richards

Nov 06, 2024

Mountaineer Honda responded

Thanks for sharing about your experience with Mountaineer Honda. We appreciate your business and hope to see you again soon! Larry Drake Used Car Sales Manager 304-842-5600 ext 5123 ldrake@mountaineerhonda.com and Seth Chewning New Car Sales Manager 304-842-5600 ext 5125 schewning@mountaineerhonda.com

November 05, 2024

Dealership Rating
Employee Rating

Very patient and explained everything that needed to be done for my vehicle. Would recommend to anyone with a Honda that needs service. More

by lindsay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 06, 2024

Mountaineer Honda responded

Thank you for the kind words for our service department, Lindsay! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

November 02, 2024

Dealership Rating
Employee Rating

Loved working with tonya. She was nice, friendly and very helpful through the process of purchase. More

by VSMITH5558
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tonya O'dell

Nov 04, 2024

Mountaineer Honda responded

Thank you for taking the time to share your thoughts on working with Tonya. We're glad to hear she delivered such a great experience! Larry Drake Used Car Sales Manager 304-842-5600 ext 5123 ldrake@mountaineerhonda.com and Seth Chewning New Car Sales Manager 304-842-5600 ext 5125 schewning@mountaineerhonda.com

October 28, 2024

Dealership Rating
Employee Rating

I am enjoying the 2014 Honda CRV that they sold me. Thank you so much. More

by blschleger
Recommend Dealer
Yes

Other Employees Tagged: James Markley, Larry Drake

Oct 28, 2024

Mountaineer Honda responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Larry Drake Used Car Sales Manager 304-842-5600 ext 5123 ldrake@mountaineerhonda.com and Seth Chewning New Car Sales Manager 304-842-5600 ext 5125 schewning@mountaineerhonda.com

October 27, 2024

Dealership Rating
Employee Rating

Everyone was very professional, friendly, cooperative in putting a deal together we could all be comfortable with. More

by WANZWORLD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sierra Everson, Larry Drake

Oct 27, 2024

Mountaineer Honda responded

Thank you for choosing Mountaineer Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Larry Drake Used Car Sales Manager 304-842-5600 ext 5123 ldrake@mountaineerhonda.com and Seth Chewning New Car Sales Manager 304-842-5600 ext 5125 schewning@mountaineerhonda.com

October 23, 2024

Dealership Rating
Employee Rating

was very nice to work with and i was very pleased they were willing to talk over text and i didn’t have to go to the dealer to get everything set up only had to go in to sign and pick my new vehicle up More

by thatsjustdandee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Amanda Sprouse, Larry Drake

Oct 24, 2024

Mountaineer Honda responded

Thanks for sharing your thoughts about your experience with Mountaineer Honda. We appreciate your business and hope to see you again soon! Larry Drake Used Car Sales Manager 304-842-5600 ext 5123 ldrake@mountaineerhonda.com and Seth Chewning New Car Sales Manager 304-842-5600 ext 5125 schewning@mountaineerhonda.com

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