Robert Brooks
Robert Brooks at Mountaineer Honda
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Robert Brooks

F&I Manager

Mountaineer Honda

772 Barnetts Run Rd
Bridgeport, WV 26330

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4.9
66 Reviews

Dealership Experience

11 mos

Industry Experience

31 yrs, 1 mo

Languages Spoken

English English

4.9

66 Reviews

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66 Reviews of Robert Brooks

April 02, 2025

Dealership Rating
Employee Rating

Super impressed with the knowledge Serena had about the car I was test driving! It was obvious she enjoys teaching about all the functions of the car! More

by voncin
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 02, 2025

Mountaineer Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Larry Drake Used Car Sales Manager 304-842-5600 ext 5123 ldrake@mountaineerhonda.com and Seth Chewning New Car Sales Manager 304-842-5600 ext 5125 schewning@mountaineerhonda.com

April 02, 2025

Dealership Rating
Employee Rating

They were good and very pleasant and helpful. Took good care of my car and answered my questions More

by brittanydae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Fato, Vicky King

Apr 03, 2025

Mountaineer Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

April 01, 2025

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Employee Rating

They did a great job helping me find my new car! Amanda was top notch! More

by adr4god
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Amanda Sprouse, Larry Drake

Apr 02, 2025

Mountaineer Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mountaineer Honda. Larry Drake Used Car Sales Manager 304-842-5600 ext 5123 ldrake@mountaineerhonda.com and Seth Chewning New Car Sales Manager 304-842-5600 ext 5125 schewning@mountaineerhonda.com

March 30, 2025

Dealership Rating
Employee Rating

The team at Mountaineer Honda made the buying process so easy for us!! We absolutely love our new CRV and appreciate this dealership for being so helpful and knowledgeable!! More

by bellwhite
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aaron Swann

Mar 30, 2025

Mountaineer Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mountaineer Honda! Larry Drake Used Car Sales Manager 304-842-5600 ext 5123 ldrake@mountaineerhonda.com and Seth Chewning New Car Sales Manager 304-842-5600 ext 5125 schewning@mountaineerhonda.com

March 29, 2025

Dealership Rating
Employee Rating

Rebecca was fantastic to deal with during our recent Odyssey purchase. Even though she had a packed schedule on the morning we purchased our van, she took the time to patiently and professionally addres More

by jrsnyder881
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Seth Chewning, Rebecca Richards

Mar 29, 2025

Mountaineer Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mountaineer Honda. Larry Drake Used Car Sales Manager 304-842-5600 ext 5123 ldrake@mountaineerhonda.com and Seth Chewning New Car Sales Manager 304-842-5600 ext 5125 schewning@mountaineerhonda.com

March 28, 2025

Dealership Rating
Employee Rating

All the team members I dealt with were very knowledgeable, friendly and helpful. They answered all my questions and thoroughly explained all aspects of my deal. More

by taree57sk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Seth Chewning, Sierra Everson

Mar 28, 2025

Mountaineer Honda responded

Thanks for sharing your thoughts about your experience with Mountaineer Honda. We appreciate your business and hope to see you again soon! Larry Drake Used Car Sales Manager 304-842-5600 ext 5123 ldrake@mountaineerhonda.com and Seth Chewning New Car Sales Manager 304-842-5600 ext 5125 schewning@mountaineerhonda.com

March 22, 2025

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Employee Rating

This dealership told me that the check engine light on my car was nothing, they got their mechanics to turn the light off, knowing that the car had multiple problems. They sold me the car knowing it had the More

by wv9mom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Bryan Fato , Jason Albright, Dennis Cochran

Mar 28, 2025

Mountaineer Honda responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. Please reach out to me. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

March 18, 2025

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Employee Rating

Dealership and sales representative Bill were accommodating, helpful and willing to go the extra mile to please the customer. I look forward to years of quality service and a pleasant ride. More

by Sandra Ireland
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Albright

Mar 18, 2025

Mountaineer Honda responded

Thank you, Sandra! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Bill and our team met your expectations. Thank you again for choosing Mountaineer Honda. We look forward to having you as one of our valued customers for many more years to come! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

March 11, 2025

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Employee Rating

Very honest, not pushy, very nice place to buy a car. I would highly recommend. More

by williamsjacque4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Amanda Sprouse , Alec Kowslowski

Mar 11, 2025

Mountaineer Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Larry Drake Used Car Sales Manager 304-842-5600 ext 5123 ldrake@mountaineerhonda.com Seth Chewning New Car Sales Manager 304-842-5600 ext 5125 schewning@mountaineerhonda.com

March 04, 2025

Dealership Rating
Employee Rating

They were very nice and made me a good deal on a new car. I would I would definitely advise anybody looking for a new car to go to Honda Mountaineer Honda More

by lindabob1986
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Markley, Larry Drake

Mar 04, 2025

Mountaineer Honda responded

Thank you, Linda, for choosing Mountaineer Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Larry Drake Used Car Sales Manager 304-842-5600 ext 5123 ldrake@mountaineerhonda.com Seth Chewning New Car Sales Manager 304-842-5600 ext 5125 schewning@mountaineerhonda.com

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