Vicky King

Good work on fixing my recalls in timely fashion. Track my progress wasn’t really working, had to call a couple times but no big deal. Sales side of this place too expensive, only use due to closes Track my progress wasn’t really working, had to call a couple times but no big deal. Sales side of this place too expensive, only use due to closest Honda service to me. More

by strav Verified Customer Verified Customer

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Vicky King did an excellent job. She was helpful and cared about my experience, cost, and my car’s performance. She was helpful and cared about my experience, cost, and my car’s performance. More

by genewdodd05 Verified Customer Verified Customer

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Had the car STATE INSPECTED done at Honda and went back to have alignment done since we were told it was out of align. There was a 2 1/2 slice/cut in my one tires side -wall during the alignment. NEVER to have alignment done since we were told it was out of align. There was a 2 1/2 slice/cut in my one tires side -wall during the alignment. NEVER TOLD about it. But it was in the photos they take of the car before put in their garage. NEVER TOLD ABOUT BEFORE OR AFTER alignment. SUPER DANGEROUS, tire could have COME APART or BLOWN OUT damaging my car, hurting me or someone's else car or an other driver if it came off the rim. HOW WAS I NOT TOLD WHEN YOU HAD PHOTOS AND MECHANIC WAS WORKING WITH TIRE FOR ALIGNMENT ???? In my option-- all they want is MONEY !! DO NOT care about condition of vehicle or safety. When I contacted Honda after the slice was found, all they said was it was damaged BEFORE they worked on the car --"they had photos" and it was NOT their fault. So, WHY ?? I not told. MAJOR PROBLEM with STAFF AND MECHANICS not doing their job, in my option. My Option-- it is HONDA's Fault for NOT TELLING US especially when you are working with the tires. In my option -- We were lucky NO ONE, INCLUDED US, was HURT. When we showed the tire to several other mechanics, they all said we were very luck that the tire held together. I live a great distance from the Honda dealer to my house. How did they miss a 2 1/2 slice ? It NOT a small slice and it is on the OUTSIDE wall. We have photo with a ruler. SUPER UPSET and TOTALLY DISGUSTED with Honda Dealer. In my opton, I am lucky I am NOT DEAD. This is my option and real facts. More

by wvhome1 Verified Customer Verified Customer

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The truck is running and driving smoothly. The truck really belongs to my husband, He stated that he believes it is getting better gas mileage. The truck really belongs to my husband, He stated that he believes it is getting better gas mileage. More

by lawrencer1955 Verified Customer Verified Customer

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Good service. Excellent sales presentation….no bull, just the facts. Prompt service on getting extras taken care of like the undercoating. We like the Honda Ridgel Excellent sales presentation….no bull, just the facts. Prompt service on getting extras taken care of like the undercoating. We like the Honda Ridgeline, meets our needs and expectations. More

by debbie.kines Verified Customer Verified Customer

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We arrived at 115 for a tire rotation and oil change. Supposed to take an hour. We got our suv at 355. We left Maintenance light still on. We went back waited another 20 minutes. My husband got light of Supposed to take an hour. We got our suv at 355. We left Maintenance light still on. We went back waited another 20 minutes. My husband got light off More

by pcfox03 Verified Customer Verified Customer

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The service department is friendly, timely, and very helpful and accommodating. Top notch all around helpful and accommodating. Top notch all around More

by KATHYALLENWV Verified Customer Verified Customer

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Vicky was excellent! She was flexible, helpful and easily answered questions. I will definitely work with her again. She was flexible, helpful and easily answered questions. I will definitely work with her again. More

by judsonpalmer8 Verified Customer Verified Customer

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Really nice people to work with for buying a car. Friendly and knowledgeable about what they sell. We particularly liked they were not pressured in any way. Mark Hornyak was most cordial. Friendly and knowledgeable about what they sell. We particularly liked they were not pressured in any way. Mark Hornyak was most cordial. More

by bruceh6147 Verified Customer Verified Customer

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Everyone has been great to work with. They answered all our questions and kept us up to date on how the work was going on our 08 CRV. They explained the paperwork so we would understand They answered all our questions and kept us up to date on how the work was going on our 08 CRV. They explained the paperwork so we would understand what was done. I would recommend Mountaineer Honda to all our friends. More

by cbpc3306 Verified Customer Verified Customer

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