My appointment ran smoothly and the work was done timely.
I was very pleased with my experience.
I was very pleased with my experience.
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by LYNWOODRUFF
Verified Customer
Verified Customer
Service Price Transparency
May 28, 2026 -
Southern Hyundai Newport News responded
Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!
They were very attentive and professional.
I will definitely return for future needs. I would recommend this dealership to friends.
I will definitely return for future needs. I would recommend this dealership to friends.
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by Deborah
Verified Customer
Verified Customer
Service Price Transparency
May 27, 2026 -
Southern Hyundai Newport News responded
This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!
Visiting family in Yorktown when the dashboard went
black. Had to return to NY on the weekend and Robert was kind, courteous and professional to look at the problem on Friday (without an appointment) w
black. Had to return to NY on the weekend and Robert was kind, courteous and professional to look at the problem on Friday (without an appointment) when the dash came back on (for no reason apparently) but got us home n schedule. It's nice to find people like Robert at a dealership!!
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by empty287
May 27, 2026 -
Southern Hyundai Newport News responded
Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!
Every time I go in there, they are awesome everyone My
experience was fantastic. It didn't even seem like I was there that long, but I was and I enjoyed every moment that I was sitting there. I enjoy the
experience was fantastic. It didn't even seem like I was there that long, but I was and I enjoyed every moment that I was sitting there. I enjoy the coffee the snacks. I enjoyed the water and I enjoyed the employees. There was all fantastic.
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by WORLDOFCOLORS11
Verified Customer
Verified Customer
Other Employees Tagged:
Robert Bradford
May 27, 2026 -
Southern Hyundai Newport News responded
Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!
Friendly, kind, professional and super clean.
Robert made sure that I was informed on everything that was going on with my car. I appreciate how informative he was.
Robert made sure that I was informed on everything that was going on with my car. I appreciate how informative he was.
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by Rkelley130
Verified Customer
Verified Customer
Other Employees Tagged:
Robert Bradford
May 27, 2026 -
Southern Hyundai Newport News responded
Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!
Customer Service Rep was very cordial.
He made sure the request I made was provided. Overall excellent service was given.
He made sure the request I made was provided. Overall excellent service was given.
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by judyholloway56
Verified Customer
Verified Customer
Other Employees Tagged:
Robert Bradford
May 27, 2026 -
Southern Hyundai Newport News responded
Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!
This was my first time for scheduled maintenance and it
was expensive. I didn’t know to ask for state inspection so it was not done — so I came back a few days later and they fit me in for the inspection a
was expensive. I didn’t know to ask for state inspection so it was not done — so I came back a few days later and they fit me in for the inspection and did not charge me since I had to come back, which was very nice. So in the end great customer service!
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by shelly_simonds
Verified Customer
Verified Customer
Service Price Transparency
May 27, 2026 -
Southern Hyundai Newport News responded
Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.
Very professional, friendly, and get the Job right the
first time They bring your car to you
first time They bring your car to you
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by Carlnasal33
Verified Customer
Verified Customer
Other Employees Tagged:
Robert Bradford
It was hard to get through via phone to check the status
of the part that was ordered, but once it came in, I was able to get an appointment for the next day. I took the shuttle to work and my car was ready
of the part that was ordered, but once it came in, I was able to get an appointment for the next day. I took the shuttle to work and my car was ready in the afternoon. Friendly service
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by KARIN_BOYD
Verified Customer
Verified Customer
Other Employees Tagged:
Robert Bradford
May 27, 2026 -
Southern Hyundai Newport News responded
Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.
Always a pleasure Always treated great and I've had them
work on my car since a got it
work on my car since a got it
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by gammasharon
Verified Customer
Verified Customer
Other Employees Tagged:
Robert Bradford
May 27, 2026 -
Southern Hyundai Newport News responded
Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!