Robert Bradford | Page 3

Poor communication. Was not informed when my car was ready. Called about the status of my vehicle and they said they did not know where my car was. Was not informed when my car was ready. Called about the status of my vehicle and they said they did not know where my car was. More

by Thomasbrunelle1979 Verified Customer Verified Customer

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Everything was great Everything was great the tech was amazing and did a great job with the oil change amazing and did a great job with the oil change More

by MAJORSDAUGHTER_07 Verified Customer Verified Customer

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1st time I had been there but everything was nice Chairs were comfortable and not a long wait. were comfortable and not a long wait. More

by nannie26 Verified Customer Verified Customer

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My appointment was for 11:30 am and my car wasn't ready until after 2:00. When I got to my car there was no sticker nor paperwork. I had to return to the service area for these items. They were not ready a until after 2:00. When I got to my car there was no sticker nor paperwork. I had to return to the service area for these items. They were not ready and I had to wait for them. More

by TGBRADY58 Verified Customer Verified Customer

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Excellent and timely service. Couldn't recommend them anymore I would always go to them for service needs Couldn't recommend them anymore I would always go to them for service needs More

by Bp20125810 Verified Customer Verified Customer

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Met all my expectations and answered all my questions in a friendly and courteous manner. a friendly and courteous manner. More

by PATTYJO795 Verified Customer Verified Customer

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Very poor communication - Had appointment for 8:45 dropped car off the day before - had to call 3x leave messages with call center and then finally at 3:30 Robert called saying car was just looked at dropped car off the day before - had to call 3x leave messages with call center and then finally at 3:30 Robert called saying car was just looked at - What if I was waiting there - Then they had to order parts that didn't come Till Tuesday of the following week - No one called me I had to Keep calling them to get updated status of My vechicle More

by Ahoward808 Verified Customer Verified Customer

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Robert was very professional, helpful and took care of my car services in a timely manners car services in a timely manners More

by NAKITA58 Verified Customer Verified Customer

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Very professional. Always prompt & efficient. Always a good experience at Southern Hyundai Newport News. Always prompt & efficient. Always a good experience at Southern Hyundai Newport News. More

by JJWAHOO8 Verified Customer Verified Customer

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Have been buying and having cars serviced here for years but after my last experience I will never go back !! but after my last experience I will never go back !! More

by HYNINNIE Verified Customer Verified Customer

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