Robert Beyer
Robert Beyer at Sierra Toyota
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Robert Beyer

Internal Service Advisor

Sierra Toyota

2596 East Fry Blvd
Sierra Vista, AZ 85635

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4.8
141 Reviews

Dealership Experience

12 yrs, 4 mos

Industry Experience

12 yrs, 4 mos

Specialties & Trainings

Toyota Master Certified

ASE Certified

4.8

141 Reviews

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141 Reviews of Robert Beyer

March 03, 2024

Dealership Rating
Employee Rating

Why does toyota send me coupons for service I can't use on oil changes that limit to 5 quarts. Why can't service return hub locks. Everytime I come to sservice have to check lug nuts, stem valve covers a More

by AUBUCHONZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 09, 2024

Sierra Toyota responded

Thank you for bringing these concerns to our attention. We apologize for any inconvenience you've experienced with our service coupons and the return of lug nut locks. Your feedback is valuable to us, and we'll make sure to address these issues with our service team to improve our processes. Please feel free to reach out directly if you have any further questions or concerns.

February 19, 2024

Dealership Rating
Employee Rating

The service was great. Thank you for the complimentary car wash service. We really appreciate it. More

by mjusa2019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 09, 2024

Sierra Toyota responded

Thank you! We're glad you enjoyed the service, including the complimentary car wash.

January 28, 2024

Dealership Rating
Employee Rating

I enjoy taken my car to Sierra Toyota, because I know that I will receive great service, all employees are so friendly. More

by slipdisk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 20, 2023

Dealership Rating
Employee Rating

Great service team and outstanding care. 5 stars. Would recommend to every one. Thanks for the help More

by ejmorgan
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

November 16, 2023

Dealership Rating
Employee Rating

Excellent service, very quick attention and above all very friendly, without a doubt Mayra Lopez is the best sales agent that Toyota Sierra has. We are very happy with all of you and you will always be t More

by Abraham Gamez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

October 22, 2023

Dealership Rating
Employee Rating

Very courteous customer services. Great waiting area to relax and wait for your car. Did excellent job with diagnosis of problem and getting car repaired in a reasonable amount of More

by dcruz90
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

October 07, 2023

Dealership Rating
Employee Rating

Good service. Good communication. Mark always does a great job at customer service. Be back More

by kshaddaway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Julie Ramirez, Mark Retherford

October 06, 2023

Dealership Rating
Employee Rating

It was great service. Everyone was polite, professional and courteous. Thank you very much for everything. . More

by IRMA.GEROSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 23, 2023

Dealership Rating
Employee Rating

The mechanics are knowledgeable, the staff are courteous, the work is excellent. I won't take my car anywhere else. More

by GERKE2336
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

August 15, 2023

Dealership Rating
Employee Rating

Time before last the didn’t tighten cap my oil leaked on my driveway, this past time they left a part under my hood as well as not fill my water wiper reservoir. Payed over 100 dollars so I went back and th More

by xtrmrc79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 15, 2023

Sierra Toyota responded

Hello xtrmrc79, I'm sorry for your recent experience with our service department at Sierra Toyota. Oil caps and windshield washer fluid need to be replaced and refilled during our services. I would like to gather additional information from you when you have a chance. Please email me at your convenience and we can further discuss the interactions with our staff. Thank you, Austin Fornof Service Manager austin@sierratoy.com

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