Rob Young
Rob Young at Regal Acura
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Rob Young

Service Advisor

Regal Acura

2615 Lakeland Hills Blvd
Lakeland, FL 33805

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4.6
30 Reviews
4.6

30 Reviews

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30 Reviews of Rob Young

November 20, 2024

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Employee Rating

I really enjoy coming to have my car serviced at regal. Thanks so much for everything. More

by dazanayaife
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 17, 2024

Dealership Rating
Employee Rating

Rob is a great service technician. Stays with you through the entire processeven after the initial service appt. More

by bluckhaupt1
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

October 18, 2024

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they did a good job and worked on my car fast but when i got my car back it was dirty on my seat and dirt on my mats More

by Tatiana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 29, 2024

Regal Acura responded

Thank you for your feedback! I’m glad to hear that our team worked quickly on your car, but I apologize for the cleanliness issues you encountered. We strive to return vehicles in excellent condition, and it’s disappointing to know we fell short in this area. I’ll make sure to share your comments with our team so we can improve our cleaning process. If there’s anything else we can do for you, please let us know.

October 05, 2024

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Great bunch of people working there. Seems to be a very honest group. Kind of like the old days. More

by Greg
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Oct 15, 2024

Regal Acura responded

We’re glad that the entire staff made you feel welcome. We look forward to serving you always.

September 18, 2024

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Employee Rating

Great team at Regal Acura Lakeland . Thank you so much for the fast and efficient service. More

by shoema1970
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Sep 19, 2024

Regal Acura responded

Thank you!

September 04, 2024

Dealership Rating
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Scheduling is very easy, turn around for maintenance is usually quick, and advisors are friendly. More

by Infiniti17
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Sep 06, 2024

Regal Acura responded

Thanks so much for sharing your experience with us.

September 04, 2024

Dealership Rating
Employee Rating

Regal is amazing. I’ve been a loyal customer for many years and the truly like a family highly recommend. More

by Sueilyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 06, 2024

Regal Acura responded

We sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you.

September 04, 2024

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Employee Rating

Austin always takes care of my vehicle needs along with Chrissy. I’ve used Regal for my car services many years! Highly recommend Regal for all your vehicle needs. Thank you Regal! More

by Sueilyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 06, 2024

Regal Acura responded

We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our customers.

July 01, 2024

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Employee Rating

Very busy good staff do good work in a timely manner, nice waiting room and shuttle service More

by Kenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chrissy Hartman, Troy Carter

Jul 05, 2024

Regal Acura responded

We are grateful that you took the time out to leave us a review

June 27, 2024

Dealership Rating
Employee Rating

I have always enjoyed working with all of the staff at Regal - from sales to service! More

by dwh58
Recommend Dealer
Yes

Other Employees Tagged: Ray Taylor, Troy Carter

Jul 05, 2024

Regal Acura responded

We’re really grateful and appreciate you taking the time to share your experience with us.

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