Rob Waggoner
Rob Waggoner at Audi Atlanta

Rob Waggoner | Page 3

Vice President

Audi Atlanta

5805 Peachtree Blvd.
Atlanta, GA 30341

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39 Reviews

Rob was born in LaCrosse, Wisconsin and raised in Fort Wayne, Indiana. He graduated from Purdue University with a degree in Electrical Engineering and has worked in various industries including manufacturing, business brokerage, and advertising. No stranger to the car business, Rob previously owned an automotive performance facility in Duluth, Georgia and operated his own independent automotive dealership in Roswell. Since joining the Jim Ellis Automotive Group, he has worked his way through Sales and Finance and worked as our General Manager before assuming his current role as our Vice President. Between work, five kids, and four dogs, Rob and his wife spend their spare time boating on Lake Lanier. His favorite Audi to drive is the RS e-tron GT.

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39 Reviews

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39 Reviews of Rob Waggoner

December 31, 2021

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Employee Rating

I would like to share my experience about my new Audi Etron from Audi Atlanta. My specialist was Brian Spaner and he was extremely excellent with my delivery. I would high recommend Brian and Atlanta Aud More

by Audilover
Recommend Dealer
Yes

Other Employees Tagged: Jerry Kimbrough , Brian Spaner

Jan 28, 2022

Audi Atlanta responded

Hi, we are so happy to read such a great review about Audi Atlanta! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

December 18, 2021

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Words literally can’t do Julian, De’Andre, or Audi Atlanta as a whole justice. Best buying experience that I’ve ever had. Julian made everything easy and went above and beyond for me. As a fellow sale More

by tjackson26
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: De'Andre Holton, Julian Mesika

Jan 28, 2022

Audi Atlanta responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Audi Atlanta. Please don't hesitate to reach out if there's anything additional we can do for you.

February 01, 2020

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The management team at this dealership is completely devoid of integrity and ethics. With so many other options in the area, definitely consider making a purchase somewhere other than here. More

by Bahansford
Recommend Dealer
No

Other Employees Tagged: Louis Long

Feb 19, 2020

Audi Atlanta responded

Hi Brian, We are apologetic to hear that your experience with us was less than extraordinary. After looking into this issue deeper, we think we understand why you're upset. It's unfortunate that the vehicle that you expressed interest in sold prior to your visit. However, we took immediate acti on once this happened, notifying you 22 minutes after confirming your appointment which was scheduled for two hours later. Our vehicles are in high demand as we are a volume store, therefore, we cannot hold vehicles without a deposit. Again, we apologize if this wasn't explained to you thoroughly. We remain at your service and are happy to help you locate a vehicle. If you would like to discuss this in further detail, please contact us directly at gerrym@jimellis.com. Respectfully, Audi Atlanta

January 30, 2019

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Jim Ellis Promise BROKEN Bought a TT, which had a transmission issue. Dealer unwilling/unable to fix it or even provide a solution. General Manager needs help with manners and More

by as
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Feb 17, 2019

Audi Atlanta responded

Armando, You purchased a car "as-is" outside of any warranty and declined to extend the warranty. You claimed there was an issue with the vehicle which our Master Guild technicians were unable to duplicate. We then offered to refund your money, which you declined. At this point, we have been extremely generous and reasonable and are not able to make you happy. Sincerely, Tracie Maloney, VP

August 24, 2018

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Great car, great dealership, great experience. ...I would highly recommend them. Got the car I wanted...George was great, Michael in F&I was very efficient and Rob the GM was great to speak with. More

by TLCreconman
Recommend Dealer
Yes

Other Employees Tagged: Michael Gerbick, George Katergaris

Sep 03, 2018

Audi Atlanta responded

Audi Atlanta thanks you for your time and business! Thank you for mentioning the members who helped make your transaction a memorable one. Congratulations on your new vehicle!

August 24, 2018

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Easy and Quick! They will always work with you! I had to take my rental over night due to work and everything worked out perfectly! Everyone is super nice and friendl More

by KAYLAKUMMALA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lee Andreica , Andrea Drinkard, Ryan Russaw, Jermaine Duberry

Sep 03, 2018

Audi Atlanta responded

Thank you for the feedback!

August 06, 2018

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A happy customer Recently brought my son's Audi A-4 in for service. Had been experiencing some leaks in the front of the car and wanted to get them fixed. Was checked More

by Happycustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Maddox

Aug 13, 2018

Audi Atlanta responded

Thank you for choosing Audi Atlanta for servicing your son's A4. We appreciate the chance to earn your business and allowing us to make it right!

June 04, 2018

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OUTSTANDING for my 3rd Audi I wanted to write in and say how much I appreciate the quality of professionals I had the honor to work with again, Mike handled my paperwork & Jorge More

by 4RingsX3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jorge Galvez, Michael Gerbick

Jun 26, 2018

Audi Atlanta responded

Congratulation on your 3rd Audi! We are humbled by your story and we thank you for your continued business with Audi Atlanta!

April 19, 2018

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"Get your Own Financing and Do Your Research" Just got off the Phone with the VP [Tracie Maloney] & GM [Rob Waggoner] after having to take my 2015 S7 in Multiple Times. After signing their paperwo More

by Quinton Lemond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Tracie Maloney

Jun 30, 2018

Audi Atlanta responded

Many variables such as credit score, length of loan, trade equity (or negative equity) and down payment affect the transaction and final deal. Not all banks will approve all deals the way they are structured. I always encourage clients to research interest rates and the majority of the time we are able provide a superior offer. Out of respect for our clients, I refrain from replying with specifics on the details of any deal. Many statements in this review are untrue or taken out of context. I regret that we were not able to provide a satisfactory solution. Sincerely, Tracie Maloney, VP

February 22, 2018

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Untrue response The response from Audi is an untruth They screwed up and the VP never attempted to contact me I called them and Tracy never returned a telephone ca More

by World T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Tracie Maloney

Mar 26, 2018

Audi Atlanta responded

We disagree with this review. We have zero chance of pleasing this client and have requested he choose another dealership. Tracie Maloney, VP

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