Rob Tinkham | Page 9

Lifelong client Rob has been selling me cars for close to 25 years and has always been more than accommodating throughout the entire process. He is the utmost profess Rob has been selling me cars for close to 25 years and has always been more than accommodating throughout the entire process. He is the utmost professional and has been a pleasure to work with. Jack More

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A Wonderful Experience We were so impressed by Rob T.'s extensive knowledge of our vehicle. There were many things we would've had trouble figuring out on our own. He was We were so impressed by Rob T.'s extensive knowledge of our vehicle. There were many things we would've had trouble figuring out on our own. He was patient and thorough and extremely helpful on follow up calls and questions as well. Our new car is so beautiful and classy, we just can't imagine driving anything other than a Mercedes-Benz. We enjoy every mile each time we get in it. Again, thank you,Rob, for a truly wonderful experience. More

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Knowledge of the product His detailed knowledge of all of the aspects of the car are unbelievable. Going through all the settings, etc. Although I have that button to ask ab His detailed knowledge of all of the aspects of the car are unbelievable. Going through all the settings, etc. Although I have that button to ask about the car features, I think I'm gonna keep Rob's cell phone on speed dial instead! More

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Great Follow Up The delivery was great -- as expected -- but Rob's attention to following up on post-delivery questions and details was terrific. Responded quickly a The delivery was great -- as expected -- but Rob's attention to following up on post-delivery questions and details was terrific. Responded quickly and thoroughly to all emails. More

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A truly exceptional experience Shortly after my husband died, I was faced with a whole series of car-related questions. I called Rob Tinkham and explained the situation: that I wan Shortly after my husband died, I was faced with a whole series of car-related questions. I called Rob Tinkham and explained the situation: that I wanted to return a leased car, trade in an older car and buy a new, smaller car. It was an overwhelming prospect to me. Rob had all the patience, kindness and professionalism in the world. He walked me through the entire series of transactions. He explained my options--and gave me plenty of options. He took time, answered many, many questions, was available by phone, and found me a beautiful car in the color I mentioned I liked. He was genuinely concerned that I ended up with the right car for me and that the car purchase (the first I had ever undertaken without my husband) was a clear and easy process and that I felt informed at every turn. He was compassionate. I would and will return to him for all car purchases and I would recommend him wholeheartedly to anyone. More

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Just bought a new GLA250 and love it Driving this car has been loads of fun. We came to the dealership with a GLK350 and decided we wanted something smaller, but not a sedan. The new GLA2 Driving this car has been loads of fun. We came to the dealership with a GLK350 and decided we wanted something smaller, but not a sedan. The new GLA250 is exactly what we were looking for. A bit higher off the road than a sedan, but not as high as the GLK. We get to flex our "sports car" muscles when out on the open highway, and then come back to mature adults for city driving. Rob T. is the best salesperson we've ever dealt with: knowledgeable, friendly, respectful, attentive and accommodating. More

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Excellent Car Purchase Experience Here Although I purchased my first Mercedes last week, I've bought many other vehicles over the course of time. Now, I can't imagine purchasing a car anywh Although I purchased my first Mercedes last week, I've bought many other vehicles over the course of time. Now, I can't imagine purchasing a car anywhere else. Rob T. is especially patient, knowledgeable, friendly, and responsive. And, yes, the car is everything I had hoped for and more! First-class dealership & Rob is a great person to work with. More

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greatr experience This is my second Mercedes I've purchased thru Rob at Mercedes of Boston. Rob has over 20+ years of experience selling Mercedes and is incredibly kno This is my second Mercedes I've purchased thru Rob at Mercedes of Boston. Rob has over 20+ years of experience selling Mercedes and is incredibly knowledgable and helpful service at MOB is best I've every experienced More

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Best in Class Rob Tinkham has always and is absolutely at the top of my list (not just as sales person, but as genuine human being and professional. The words I us Rob Tinkham has always and is absolutely at the top of my list (not just as sales person, but as genuine human being and professional. The words I use to sum up Rob are - integrity, honest, intelligent, knowledgeable, responsive. All said, Rob made the purchasing process incredibly simple. I built the car I wanted on-line, sent the details to Rob and within 30 minutes Rob found the car I wanted, secured it for me and we finalized the deal within hours. The remarkable thing was that I built a car that was very specific and very loaded - and - frankly a car that I thought he wouldn't be able to find. As an aside the car is beyond my expectations - amazing. Thank you Rob - made the process seamless... More

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A Great Experience at a Class Operation The welcoming face of Mercedes of Boston is Albert Berisha, a stylish gentleman in the truest sense of the word! Albert’s arrival team assists you in The welcoming face of Mercedes of Boston is Albert Berisha, a stylish gentleman in the truest sense of the word! Albert’s arrival team assists you in departing your vehicle, guides you to sales or service, and spirits away your vehicle until it is next needed. Once in the immaculate showroom, you’ll find astute guidance in the hands of Rob Tinkham. A cornerstone of the sales team for more than two decades, Rob has an informative, educational and consultative approach to helping you acquire a vehicle. ‘Being sold’ never is part of the process. Like an invaluable and accomplished five star hotel concierge, Rob ‘attends to your needs’ in experiencing vehicles as you journey to discovery of which car possesses your heart’s passion. With your love being found, the process of buying is quick, simple and fair, and is completely devoid of ‘haggling’ common of other auto dealers. Your closing enjoyment with Rob is in taking delivery of your vehicle. The ‘hands on education’ on ‘how to’ operate all important features of your car causes intuitively designed controls to be truly seamless….. such as in the pairing of your phone, its address book and your music library into the memory of the car for convenient access while motoring. The final gentlemen, rounding out the team caring for me is Tony O’Baoill in service. I was already acquainted with Tony from his flawlessly guiding me through the best course to cost effectively mend the occasional ills of age of other Mercedes I own. In this visit, Tony gave me a brief, but thorough, overview of the ‘breaking in care’ helpful to my newest addition. Finally, this team is in-sync like one might expect of the staff at the Four Seasons or the Mandarin Oriental. During my visit one observed my arrival vehicle had a coffee mug bearing the logo of another German manufacturer. As I readied to drive off with my new joy….an E550 4Matic, Albert reappeared to give me a Mercedes coffee mug of the same color as my new vehicle. I must say, I truly enjoyed my sunrise drive along the coast of Cohasset and my coffee the following morning! The Team at Mercedes of Boston is a 10+ class act! More

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