Rob Sullivan
Rob Sullivan at 495 Mazda

Rob Sullivan

Fixed Operations

495 Mazda

720 Rogers St
Lowell, MA 01852

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4.8
181 Reviews

Dealership Experience

3 yrs, 10 mos

Industry Experience

27 yrs, 11 mos

4.8

181 Reviews

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181 Reviews of Rob Sullivan

November 19, 2025

Dealership Rating
Employee Rating

495 Mazda is a sensible choice for scheduled and warranty service for a Mazda. They work with you to make sure everything is fair and reasonable. More

by DV
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Emily Tierney, Eliza Tierney

Nov 19, 2025

495 Mazda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at 495 Mazda to be a positive one. Please don't hesitate to reach out if you need anything else.

October 25, 2025

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Excellent experience for my first visit to Mazda service. Everyone was friendly I loved the video update and the opportunity to message while my car was being serviced. Thank you! More

by christine.strickler
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Recommend Dealer
Yes

Other Employees Tagged: Emily Tierney, Eliza Tierney , Alfonzo

Oct 25, 2025

495 Mazda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 02, 2025

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Service dept was great handling my unscheduled drop off. We’re good at communicating progress. Helped with transportation to/from work and home with Uber and a free loaner. Fixed problem. Only downside, More

by KR
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Recommend Dealer
Yes

March 15, 2025

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They were extremely kind and helpful at this dealership, very great service every time we come here. More

by HINA01821
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Recommend Dealer
Yes

February 22, 2025

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This was a fantastic dealership experience. They were courteous, communicative, and even washed my vehicle before returning it to me! They were top notch More

by paulgsr97
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Recommend Dealer
Yes

Other Employees Tagged: Paul Deziel, Jonathan Terrero, Natasha

February 22, 2025

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Good service people all the way round. Wish they gave the car a rinse. Maybe they don't do that in winter. All in all, satisfied. More

by mukuskahn
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Recommend Dealer
Yes

Other Employees Tagged: Paul Deziel, Jonathan Terrero

February 17, 2025

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Team was very helpful and gracious. Roberto and Emily were great to work with thanks! More

by rickyyang987
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Recommend Dealer
Yes

February 13, 2025

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Always the best service from 495 Mazda! Very professional and friendly, do the video report and all. More

by Sergey
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Recommend Dealer
Yes

Other Employees Tagged: Paul Deziel, Jonathan Terrero, Natasha

February 06, 2025

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Every one is so nice and willing to help. I know I’m always in safe hands More

by Abu
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Recommend Dealer
Yes

Other Employees Tagged: Paul Deziel, Jonathan Terrero, Roberto

February 02, 2025

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Quick efficient and friendly service - the only place I’ll go for service on my Mazda More

by FOLK.L
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Recommend Dealer
Yes
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