Rob Schneider
Rob Schneider at Nucar Mazda of New Castle

Rob Schneider

Service Manager

Nucar Mazda of New Castle

172 N. Dupont Hwy
New Castle, DE 19720

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4.8
13 Reviews
4.8

13 Reviews

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13 Reviews of Rob Schneider

March 13, 2026

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Employee Rating

Nucar Mazda keeps you informed of any issues and sends a video of the inspection. They also offer a free shuttle to take you to work or home while your car is being serviced. Highly recommend! More

by johnm.hoguet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Ward

March 08, 2026

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Employee Rating

Professional, competent, knowledgeable and engaging in the need a of customers. Will definitely use them again. More

by STEPNEY1956
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: William Goldwire

Mar 08, 2026

Nucar Mazda of New Castle responded

Thank you for your wonderful feedback! We're thrilled to hear that you found our team at Nucar Mazda of New Castle to be professional, knowledgeable, and engaging. We truly appreciate your support and look forward to assisting you again in the future! - The Nucar Mazda Team

March 08, 2026

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Employee Rating

Never a hassle Great dealership Service is easy to make appointment Keep up the good work More

by Mazda owner 2x
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Melissa Ward

Mar 08, 2026

Nucar Mazda of New Castle responded

Glad you shared your experience with us! We're delighted to hear that you had a hassle-free experience at Nucar Mazda of New Castle and found our service easy to navigate. We appreciate your support and look forward to seeing you again soon! - The Nucar Mazda Team

March 01, 2026

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I was happy that my vehicle was serviced in a timely manner. Unfortunately I was disappointed to find white leather driver car seat was dirty in my first service for my recently purchased new vehicle. More

by andrewweller94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Ward

Mar 02, 2026

Nucar Mazda of New Castle responded

Thank you for your feedback, Andrew. We're glad to hear that your vehicle was serviced promptly, but we understand your disappointment regarding the condition of your white leather driver seat. At Nucar Mazda of New Castle, we strive to maintain high standards for our service, and we appreciate you bringing this to our attention. Please feel free to contact us directly so we can discuss this further. We value your experience. - The Nucar Mazda Team

February 28, 2026

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They made sure everything went smoothly and that i had all of my questions answered. They were very conscientious of a great customer service experience!😁 More

by UOFPENNCOUNSELOR2013
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Corey Gordon

Mar 01, 2026

Nucar Mazda of New Castle responded

Thank you for your wonderful review! We're thrilled to hear that our team at Nucar Mazda of New Castle provided you with a smooth experience and answered all your questions. We strive for great customer service, and it's fantastic to know we met your expectations. We look forward to seeing you again soon! - The Nucar Mazda Team

February 27, 2026

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Didnt recieve courtesy car wash and no indication that door bolts and nuts were tightened on the invoice. Otherwise, everything else was great More

by td2880
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Melissa Ward

Feb 27, 2026

Nucar Mazda of New Castle responded

Thank you for your feedback. We appreciate you taking the time to share your experience with Nucar Mazda of New Castle. We're glad to hear that everything else went well, but we understand the importance of the courtesy car wash and detailed service information. Please feel free to reach out to us directly so we can address your concerns further. We look forward to serving you again! - The Nucar Mazda Team

February 27, 2026

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I've always had good, reliable service there. I like that I'm shown the car parts to better understand their condition & how much wear is left on them. More

by Danceswithpugsx2
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Melissa Ward

Feb 27, 2026

Nucar Mazda of New Castle responded

Thank you for your wonderful review! We’re thrilled to hear that you have consistently received good and reliable service at Nucar Mazda of New Castle. It’s great to know that our approach of showing you the car parts and explaining their condition has been helpful. We appreciate your feedback and look forward to assisting you again in the future! - The Nucar Mazda Team

December 12, 2025

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Employee Rating

Ease of scheduling service. Notification of any additional repairs needed with option of having them done. Having peace of mind that my vehicle is in good working order when I More

by Kathleen
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Melissa Ward

Dec 13, 2025

Nucar Mazda of New Castle responded

Thank you for your wonderful review, Kathleen! We're glad to hear that you found scheduling service easy and appreciated our communication regarding any additional repairs needed. It's great to know you feel at ease with your vehicle's condition after visiting Nucar Mazda of New Castle. We pride ourselves on providing excellent customer service. We look forward to seeing you again for your next service! - The Nucar Mazda Team

September 16, 2025

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Employee Rating

Wonderful place to buy or lease a new or used vehicle! Dan was absolutely amazing. He knows the in ands out of every car on the lot. Gave me the best deal and couldn’t pass it up. Sam the finance manager More

by Rdunkjeep2017
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 17, 2025

Nucar Mazda of New Castle responded

Thank you so much for your kind words! We're thrilled to hear about your positive experience at Nucar Mazda of New Castle. It's fantastic to know that Dan and Sam provided you with exceptional service and helped you secure the best deal and financing options for your vehicle. We truly appreciate your support and look forward to assisting you and your family again in the future! Enjoy your new ride! - The Nucar Mazda Team

June 07, 2025

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Employee Rating

I’m beyond satisfied! I came here looking for something totally different and I’m so happy that I listened to Dan. He showed me so many options, informing me on all the be More

by Austingreene812
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Stanitski, Michael Johnson, Melissa Ward, Doug Kane, Christian Lopez , Malcolm Carter, Ken Chin, Joseph Mayah, Jay Mikesell

Jun 08, 2025

Nucar Mazda of New Castle responded

Thank you so much for your review, Austin! We're glad that you had such a great experience at Nucar Mazda of New Castle and that Dan was able to assist you with all your vehicle needs. It's great that you found the right option for you. We appreciate your feedback and look forward to seeing you again soon. Enjoy your new ride! - The Nucar Mazda Team

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