Melissa Ward
Melissa Ward at Nucar Mazda of New Castle

Melissa Ward

Service Advisor

Nucar Mazda of New Castle

172 N. Dupont Hwy
New Castle, DE 19720

4.8
47 Reviews
4.8

47 Reviews

Write a Review

47 Reviews of Melissa Ward

June 15, 2026

Dealership Rating
Employee Rating

Most of the people have been very helpful to assist me with ongoing problems with 2026 CX5. More

by hootiejopkins
Recommend Dealer
Yes
Jun 15, 2026

Nucar Mazda of New Castle responded

Thank you for your feedback, Hootie! Our team appreciates your acknowledgment of our team's assistance with your ongoing issues with the 2026 Mazda CX-5. Your experience is important to us, and we’re here to help. If you need further assistance, please don’t hesitate to reach out to Nucar Mazda of New Castle. We look forward to supporting you! The Nucar Mazda Team

June 14, 2026

Dealership Rating
Employee Rating

Preferred new car dealer in Delaware with a trusted service department that I can rely on and recommend. More

by RCMCDEVITT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 14, 2026

Nucar Mazda of New Castle responded

Thank you for your wonderful review! We truly appreciate your recommendation and are thrilled to hear that you trust Nucar Mazda of New Castle as your preferred car dealer and service department. Looking forward to assisting you again in the future! The Nucar Mazda Team

June 11, 2026

Dealership Rating
Employee Rating

Great service was provided in a timely manner . Would recomnend to other Mazda auto owners More

by djh1one@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 11, 2026

Nucar Mazda of New Castle responded

Thank you for your kind words! We're thrilled to hear that you received great service at Nucar Mazda of New Castle. Your recommendation means a lot to us, and we appreciate you sharing your experience. We look forward to serving you again in the future! The Nucar Mazda Team

June 11, 2026

Dealership Rating
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I recently brought my new CX-90 in for ceramic coating and had a great experience. The service team was friendly, professional, and kept me informed throughout the process. The loaner vehicle was apprecia More

by madison.green13
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Schneider

Jun 11, 2026

Nucar Mazda of New Castle responded

Thank you for your feedback, Madison! We’re happy to hear you had a great experience with the ceramic coating service for your new Mazda CX-90 at Nucar Mazda of New Castle. Our team is dedicated to providing excellent service, and it's great to know they kept you informed and made your visit enjoyable. We look forward to seeing you again! The Nucar Mazda Team

June 07, 2026

Dealership Rating
Employee Rating

Great customer service Good service John made sure we got service when we needed it More

by MILCAEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Schneider

Jun 08, 2026

Nucar Mazda of New Castle responded

Thank you for the fantastic review! We’re delighted to hear that you experienced great customer service at Nucar Mazda of New Castle. We appreciate your kind words about John and are glad he was able to assist you with your service needs. Looking forward to seeing you again! The Nucar Mazda Team

June 04, 2026

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I have purchased numerous cars from Michael and Nucar and the friendly, supportive service I have received has been great! More

by roger63
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 05, 2026

Nucar Mazda of New Castle responded

Thank you for your wonderful review, Roger! We're thrilled to hear that you've had a great experience with Michael and our team at Nucar Mazda of New Castle. Your continued support means a lot to us. We look forward to assisting you with your future car purchases! The Nucar Mazda Team

May 31, 2026

Dealership Rating
Employee Rating

Always feel work is done correctly and in timely manor Trust them with my car More

by Roberts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Schneider

Jun 01, 2026

Nucar Mazda of New Castle responded

Thank you for your wonderful review! We're thrilled to hear that you always feel confident in the work we do at Nucar Mazda of New Castle. Your trust means a lot to us, and we look forward to continuing to provide you with timely and reliable service. Please visit us again soon! The Nucar Mazda Team

May 25, 2026

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Employee Rating

The attendant I checked in and out with at the service center desk in the back was exceptional and very friendly, helpful and great sense of humor. It made the task of an oil change on a rainy day much mo More

by ONTHEWATER24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Schneider

May 25, 2026

Nucar Mazda of New Castle responded

Thank you for your review! We're glad you had an exceptional experience at Nucar Mazda of New Castle, especially with our service center attendant. It’s great to know that we could make your oil change enjoyable, even on a rainy day. We appreciate your feedback about the inspection video as well and look forward to serving you again! The Nucar Mazda Team

May 22, 2026

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Employee Rating

Wow wow wow best service department fair prices good coffee clean waiting area needs snacks though More

by Samo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 23, 2026

Nucar Mazda of New Castle responded

Thank you for your fantastic review, Samo! We truly appreciate your kind words about our service department, fair prices, and clean waiting area at Nucar Mazda of New Castle. We’re glad you enjoyed the coffee, and we’ll certainly take your suggestion for snacks into consideration. Looking forward to seeing you again soon! The Nucar Mazda Team

May 20, 2026

Dealership Rating
Employee Rating

Great service and staff is friendly and reliable. I wouldn’t go anywhere else for service on my automobile. More

by dhmcfarland402
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Schneider

May 20, 2026

Nucar Mazda of New Castle responded

Thank you for the review! We truly appreciate your kind words about our service and staff at Nucar Mazda of New Castle. It’s great to hear that you feel confident coming to us for your automobile needs. We look forward to seeing you again! The Nucar Mazda Team

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