Rob Satter Sr | Page 3

Filled in the about .. the car..got a call right away .Good Found the car And price I was looking for on line with Volvo of the Triad..and filled in the info.and got a call in seconds.and said they would get m Found the car And price I was looking for on line with Volvo of the Triad..and filled in the info.and got a call in seconds.and said they would get me that price .. . More

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Satisfied Repeat Customer The entire team that we worked with were top notch. Volvo of the Triad did not have the exact car that we needed on their lot so they worked quickly The entire team that we worked with were top notch. Volvo of the Triad did not have the exact car that we needed on their lot so they worked quickly to identify a car at a different dealership. Scott, Andrew, and the rest of the team worked quickly to deliver the car and had the documentation all prepared for a seamless delivery. I typically hate car shopping, but it is a pleasure to shop with Volvo of the Triad. More

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Great customer service I have been a customer for over four years. Volvo of the Triad provides excellent customer service. They have made servicing or repairing my vehicle I have been a customer for over four years. Volvo of the Triad provides excellent customer service. They have made servicing or repairing my vehicle simple. More

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The worst experience of my lifetime!!!!!! This has been the worst experience I have ever had. Dishonest and deceptive. Advertised and priced the vehicle with DVD players. Once I arri This has been the worst experience I have ever had. Dishonest and deceptive. Advertised and priced the vehicle with DVD players. Once I arrived, was told the vehicle had never had DVD players....I have the pictures to prove otherwise. I negotiated a price and purchased the xc 70. Got the vehicle home and found many, many options on the vehicle did not work properly. Called the dealership and was promised the repairs would be made. (New DVD players were installed and an apology was extended ) Three weeks after I was told the car would be picked up, I was told I had slipped through the cracks and my Volvo would be picked up and returned within 4 business days. Two weeks later, my car was returned NOT FIXED!!!! The car has just been returned to me after the 3rd trip back to the dealership. Guess what? NOT FIXED!!!!!!! And the owner of the dealership "promised" it would be repaired and I had his word for it. I made this purchase the week before Christmas and they have had my car more weeks than I have! BUY at your own risk! Many may say they have had a good experience, but I can tell you this has been a nightmare!!! Free valet service is not worth this nightmare! UPDATE: Because of many issues and problems with the 2009 XC70 purchased from Volvo of the Triad, I decided the best option for me was to trade the car. I went to a different dealership and after an appraisal was done on the car and the carafe reviewed, it was determined the car had been wrecked! Ameer told me the scratch on the front bumper had come from the driver allowing the vehicle to roll forward in the drive thru of a McDonalds and the car had never been wrecked. I was told the driver's side window would not work properly because tinting it had warped it! That was a lie. The lies go on and on. I had to take a huge loss in order to unload the car. I willingly lost thousands of dollars to be rid of this nightmare. Kudos to those who have had a good experience.....but my advice is steer clear of Volvo of the Triad. More

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Best car and Best People! I am always welcomed and well-taken care of when I visit. From Rob Satter, Sr. to the salespeople to the receptionist to the service manager, GM, ser I am always welcomed and well-taken care of when I visit. From Rob Satter, Sr. to the salespeople to the receptionist to the service manager, GM, service techs, etc. all are very nice and accommodating. Communication is always excellent. I've been in a lot of showrooms and dealerships in my time, and none are as friendly and professional as Volvo of the Triad. The details and explanations are always covered. And the features/tech expert does an amazing job of teaching me all the gadgets and options on my car. I have recommended Volvo of the Triad to many people, not only for the quality of the vehicle, but for the quality of the people you get to know at the dealership. Noel Shepherd Wake Forest University Athletics More

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Our experience was very positive. On our very first visit to the dealership to explore a Volvo, we were very fortunate to have been greeted immediately upon our arrival by Scott Osborn On our very first visit to the dealership to explore a Volvo, we were very fortunate to have been greeted immediately upon our arrival by Scott Osborne. He introduced himself and maintained professionalism at the same time was able to bring a comfort to us in his friendly approachable manner. He never appeared to be in a hurry or "pushy" as too many times sales folks get labeled with that action. We have since met several other folks in managerial positions and they have met our expectations. Scott was also very informative and was the primary reason for our decision to purchase a Volvo. We look forward to a long relationship with the dealership and hopefully as a Volvo owner. More

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Best Volvo experience EVER!!!!!!!!!!! "Every thing was excellent and I was treated very well" From the time I stepped onto the lot, I felt that everyone wanted me as a customer and would d "Every thing was excellent and I was treated very well" From the time I stepped onto the lot, I felt that everyone wanted me as a customer and would do what they had to do to get my business. Not just a better price but the service and after the deal treatment. More

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I have entered all '5s' for volvo of the Triad has earned each the highest in each category. We bought our 4th Volvo for the two same reasons we bought our 1st one: First of all, we are in has earned each the highest in each category. We bought our 4th Volvo for the two same reasons we bought our 1st one: First of all, we are interested in Volvo for safety primarily. I would prefer to drive a small 74 Super Beetle VW if the truth were known. But safety is paramount. Secondly, Volvo is also a ecology minded manufacturer and designer. We looked at Prius, CRV and other Hybrids but went with an XC60 Volvo after confirming that Volvo is still designed and manufactured the same way they always have been, that being with a Nordic concern for the environment. Thirdly, is price. Being a Loyal Customer and trading in a car which Volvo of the Triad has serviced since we purchased it there, the price was very competitive. Our first Volvo purchased from Volvo of the Triad was the most competitively priced in the middle of NC and also in Columbia, SC. In general, regarding Volvo of the Triad, I rated all '5s' because we have learned to completely trust the Service Department at Volvo of the Triad; I was reared in a house where we did not trust the Dealers to service our cars, mind. Regarding friendliness, sincerity and trustworthiness is the foundation. After 10 years of servicing 3 cars, I can say I would trust the Service Manager completely. Beyond Friendliness: One of our children drove a car to rural New York. She hit a huge pot hole that ripped out the oil pan. She called me and I called the Volvo of the Triad Service Manger. He asked if he could directly coordinate the repair and such with her including interfacing with any mechanics she needed to speak with; what a relief that was. Note: we also bought a used 10 year old Volvo from Volvo of the Triad with 119K miles for our daughters in High School and College. It still is reliable and solid. It was a car that the Service Manager knew and had serviced as per schedule (had all the records). More

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Extremely professional, outstanding customer service. Very accomodating, transparent and easy to deal with. Excellent price. I would go out of my way to work with this dealership again. Very accomodating, transparent and easy to deal with. Excellent price. I would go out of my way to work with this dealership again. More

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When looking to purchae my new Volvo I emailed inventory requests to several dealers in my area. I only received a response back from two. I received timely response to my request. Throughout my purchase pr requests to several dealers in my area. I only received a response back from two. I received timely response to my request. Throughout my purchase process I was treated with a friendly approach and full transparency when it came to the financial end of my transaction. More

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