
25 Reviews
Write a Review25 Reviews of Rob Pane
June 19, 2025
1st warranty service went well once we figured out ownership to navigate the system, Thank You Neillo Volvo and Jessica Le Clerc for all the help when we need it to learn how to efficiently operate ou ownership to navigate the system, Thank You Neillo Volvo and Jessica Le Clerc for all the help when we need it to learn how to efficiently operate our XC60 T8 PHEV. More
Other Employees Tagged: Shaun Dortch, Rick Fuentes, Matthew Jeffery, Edgar Partida
June 12, 2025
The transactions are always simple. The service was outstanding, like always. Shaun is an excellent service advisor. The service was outstanding, like always. Shaun is an excellent service advisor. More
Other Employees Tagged: Shaun Dortch, Rick Fuentes, Matthew Jeffery, Edgar Partida
June 04, 2025
they found me a vehicle that was specked pretty close to what we wanted. the car was delivered to our home clean. we would have liked a more thorough understanding of how things worked but the dealership be what we wanted. the car was delivered to our home clean. we would have liked a more thorough understanding of how things worked but the dealership bent over backwards to give us a thorough training session when we asked for it. extra accessories were provided in a timely fashion. though not an issue for us I believe it would be helpful to staff to have appropriate direct Volvo participation in handling winter tire requests. it was tough for them to understand our needs in that regard, as a matter of fact I would like Volvo to contact me personally to discuss this issue. I live in the mountains with the driving through 1' to 2' of snow is common and all season tires do not fit the bill More
Other Employees Tagged: TJ Upton, Justin Frey, Andrew Clark, Sean Smith, RJ Moore
December 27, 2024
Great courteous service Keep me well informed and answered all my questions awesome valet service answered all my questions awesome valet service More
Other Employees Tagged: Shaun Dortch, Rick Fuentes, Matthew Jeffery , Amy Ott, Victoria Protsyuk
October 09, 2024
I am so confident in the quality and care at Niello Volvo every time I need to get my Volvo serviced. The communication and professionalism is outstanding, and I always leave the parking lot with peace of mi every time I need to get my Volvo serviced. The communication and professionalism is outstanding, and I always leave the parking lot with peace of mind. Kudos to the front of house and back of house for all you do to take care of guests! More
Other Employees Tagged: Shaun Dortch, Rick Fuentes, Matthew Jeffery , Amy Ott, Victoria Protsyuk
July 17, 2024
Niello Volvo Service Center is awesome; They provide the best customer care. Shout-out to Shaun! Shaun went above and beyond by addressing all my concerns and presenting some other insights I would have mis best customer care. Shout-out to Shaun! Shaun went above and beyond by addressing all my concerns and presenting some other insights I would have missed. He worked with my schedule and made sure I was taken care of, ensuring I was able to be where I needed to be while I waited for my service. More
Other Employees Tagged: Shaun Dortch, Rick Fuentes, Matthew Jeffery , Amy Ott, Victoria Protsyuk
July 16, 2024
Amy, Rob, and the entire Niello Volvo Service Team are fantastic. They're responsive, thorough, pro-active, and my repairs were done in record time. They truly make you feel like you're their most import fantastic. They're responsive, thorough, pro-active, and my repairs were done in record time. They truly make you feel like you're their most important customer - it's such a family atmosphere - and yet so professional. I'm so happy I bought my Volvo from the Niello Dealership and that I have them to rely on for any service needs. I've even referred several friends to Niello Volvo for new car purchases. More
Other Employees Tagged: Amy Ott
July 12, 2024
Niello Volvo. Good Dealership with good people. They did a good job and their communication was great Good Dealership with good people. They did a good job and their communication was great More
Other Employees Tagged: Shaun Dortch, Rick Fuentes, Matthew Jeffery , Amy Ott, Victoria Protsyuk
June 01, 2024
Shaun and his team at the service department did an exceptional job making sure the rim repair and inspection went flawlessly. In addition, the free coffee and pastries in the main sales area are fre exceptional job making sure the rim repair and inspection went flawlessly. In addition, the free coffee and pastries in the main sales area are free to use and you always get a ride home as they give complimentary Lift rides. More
Other Employees Tagged: Shaun Dortch, Rick Fuentes, Matthew Jeffery , Amy Ott, Victoria Protsyuk


