Rob McGuire

3rd time dealing with Fred here at Longo. Every time I do, it is a seamless experience. Honestly never want to buy anywhere else but Longo with Fred. Every time I do, it is a seamless experience. Honestly never want to buy anywhere else but Longo with Fred. More

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The Disneyland of dealerships. Always makes you glad you came. Friendly, efficient, and knowledgeable. Great staff of employees; especially Mandi Davis. Everything you need in one Always makes you glad you came. Friendly, efficient, and knowledgeable. Great staff of employees; especially Mandi Davis. Everything you need in one place. More

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Unprofessional I been there before never experience what I went through so disappointed good thing my lease is almost over I went through so disappointed good thing my lease is almost over More

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My car engine have noice when stop, Longo Technician didn’t find the problem but still charged $175. It should be credit back. didn’t find the problem but still charged $175. It should be credit back. More

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Busy. Asst managers in service are not as customer service friendly or understand the problem fully and are so busy they forgot to call me if the part w Asst managers in service are not as customer service friendly or understand the problem fully and are so busy they forgot to call me if the part was in. The supervisors Matthew and Robert are more reasonable and know Toyotas well and make sense. The others like Jesus were frustrating to me. The wait is very long even with an appointment they said I had to wait because others were in front of me so I was angry they gave me an appointment when others were all booked in front of me. It took me 3 days to get keys done so it very frustrating. But overall Longo is the best dealer I have dealt with as upper management tries hard to make a wrong right. Other Toyota dealers have broken things during service but Longo service is honest and not nefarious. I drive over 60 miles to and fro for service. I am spoiled at Longo Lexus with my LX so Longo Toyota is not as great as Longo Lexus but it is not the fault of the people as Lexus is more expensive than Toyota for the same service. More

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The new "paperless" should not be forced on those challenged with electronics. Service Manager McGuire stated it would be no problem requesting printed receipt but observed cashier's were not coopera challenged with electronics. Service Manager McGuire stated it would be no problem requesting printed receipt but observed cashier's were not cooperative. More

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Best dealership by far. I have purchased 9 cars here and am very satisfied with all of their services and personnel, especially Kayla Santos, Cassey Casteneda, and all the service department, including all am very satisfied with all of their services and personnel, especially Kayla Santos, Cassey Casteneda, and all the service department, including all the Toyota service department management, especially Paul Leblanc, Rob McGuire, and Kevin Holley. More

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Everyone at this dealer was so nice and helpful. I felt welcomed and felt like a true customer. I have nothing bad to say about my experience welcomed and felt like a true customer. I have nothing bad to say about my experience More

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Friendly Positive. Professional Longo Toyota is dedicated to customer satisfaction from freeway access, greetings at the security booth, and all the way through car service, collisio Longo Toyota is dedicated to customer satisfaction from freeway access, greetings at the security booth, and all the way through car service, collision repair and car sales. Every employee's number one concern is keeping you informed, comfortable, and satisfied. Specifically, Kirk Wallace is a tireless, dedicated Service Advisor, Rob McGuire is a fine Service Manager, Paul Le Blanc is a top notch Service Supervisor, and Casey Castaneda is a great Sales Consultant. Cashier Millie makes you feel better just for interacting with her. Top management is just as friendly and approachable as everyone on the lot. This makes you feel right at home. Respect from everyone you meet. Longo is the Disneyland of dealerships. They have great amenities, including Starbucks, Subway, AAA, and Verizon, They have an unsurpassed inventory of cars, great loyalty and rewards programs, and business and family friendly technology access. They have convenient and efficient customer pick up and delivery shuttle service. Everything is designed for customer satisfaction and communication. More

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Brought in my 04 Tacoma 4x2 for an oil service, tire rotation and chips on my windshield to be filled in. I informed Rob McGuire that my budget is a little tight due to the fact that I lost my job a few rotation and chips on my windshield to be filled in. I informed Rob McGuire that my budget is a little tight due to the fact that I lost my job a few months back. Rob made sure that I had the services that I needed and issued me a discount. Just so happened that another 300+ Toyota owners decided to service their cars on the same day. The employees that work for Longo Toyota are all professional and courteous. I can't say enough about the Grey Team especially Rob McGuire, he is truly a gentlemen and a scholar and those are very rare to find. Find out for yourself, come in and ask for Rob McGuire (Grey Team) You won't be disappointed. More

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