Rob Logan | Page 9

Exceeded our expectations. I wouldn't go anywhere else. This is our 5th car purchased from this dealership and there is a reason why. My wife and I have had some bad experiences with other car dealerships This is our 5th car purchased from this dealership and there is a reason why. My wife and I have had some bad experiences with other car dealerships in the past and, needless to say, once we found Tony Spitalieri, Rob Logan and the Jay Honda Bedford Team we don't even consider going anywhere else. Not only have the sales been stress free but the price is unbeatable. I must mention the Service Department as well. The service dept. is extremely professional, caring and efficient. I refer everyone I know to this dealership because of the hassle-free experiences. They are just good and caring people. This review may seem a little verbose, and I am not very generous with compliments, but Jay Honda in Bedford has earned my 5-star review. More

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Great Experience at Jay Honda Made us feel like the customer always comes first regardless of the request. Very knowledgeable on lease options and vehicle options. First time wit Made us feel like the customer always comes first regardless of the request. Very knowledgeable on lease options and vehicle options. First time with the dual sale person approach and Tony & Rob did a great job. More

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Best dealership in the Cleveland area. After spending weeks talking with various dealers to procure my teenage daughter her first car, and going home exhausted every time after spending hou After spending weeks talking with various dealers to procure my teenage daughter her first car, and going home exhausted every time after spending hours with them, I stumbled upon Jay Honda and was blown away by the difference. Rob Logan and Tony Spitalieri were the best salespeople I have ever worked with to buy a car. This is saying something considering I've personally had in excess of 25 vehicles in my lifetime. Professional, honest, direct, and to the point with their best foot forward, I walked away with what has to be the most hassle-free experience I have ever had. In retrospect, it almost doesn't seem real even now. My teenage daughter went into the dealership with the previous negative experiences fresh in her mind and was skeptical as we started our day. They made her comfortable, they treated her as an adult, and they didn't ignore her as part of the procurement process like the others had. She felt included even while I handled the negotiation process which was painless, and extremely quick. None of the, "Let me talk with my finance guy" BS or, "Let me see if we can get you this incentive" crap that always seems to be part of the numbers game. In fact, there was no game which is what set them apart. Factor in that you're also getting a Honda, and there's no reason to go anywhere else. I'll be buying more automobiles from these two for certain. Don't waste your time anywhere else. Just drop in and ask for Rob or Tony, and you won't regret it. More

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Always Great I've bought at least 5 cars from Rob and Tony. They do a great job. They're knowledgeable and no nonsense professionals. I constantly refer people th I've bought at least 5 cars from Rob and Tony. They do a great job. They're knowledgeable and no nonsense professionals. I constantly refer people their way because I know they'll take good care of them and provide them a great deal. More

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Jay Honda review Rob Logan couldn't have been more thorough and professional He was patient, friendly, personable and understanding. You can't go wrong dealing with Ro Rob Logan couldn't have been more thorough and professional He was patient, friendly, personable and understanding. You can't go wrong dealing with Rob. More

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Solid experience ! They used a team approach which expedited the process but didn't diminish the new car buying experience. Rob took his time explaining all the featur They used a team approach which expedited the process but didn't diminish the new car buying experience. Rob took his time explaining all the features of the car and seemed genuinely concerned for my daughters safety. Tony worked the numbers quickly and without any sales pressure that we felt at other dealerships. This is out 4th vehicle from this dealership. More

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A great experience! Rob and Tony made this a very pleasurable experience. I got everything I wanted at a very reasonable price. Rob even picked me up in Stow so I didn' Rob and Tony made this a very pleasurable experience. I got everything I wanted at a very reasonable price. Rob even picked me up in Stow so I didn't need to get a ride! More

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Always a great experience! Tony and Rob are the best! They are both very thorough when explaining your options, and are a pleasure to work with. Every aspect of the purchase exp Tony and Rob are the best! They are both very thorough when explaining your options, and are a pleasure to work with. Every aspect of the purchase experience went very smooth. This is my 2nd Odyssey purchase and our 4th Honda vehicle. They are top notch with their professionalism! More

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Great experience x2 Tony and Rob are quite the dynamic duo! They really know their stuff, share their knowledge honestly, and thoroughly answer any questions - from compa Tony and Rob are quite the dynamic duo! They really know their stuff, share their knowledge honestly, and thoroughly answer any questions - from comparing models, to finding a vehicle, to filling out all the paperwork, to explaining all of the features, and even contacting the insurance company on our behalf! Betty was a pleasure to deal with on warranty options and financing. Also, the Director of Sales/Operations Manager, Jamie, was instrumental in ensuring a great experience - so much so that this is our second purchase in two years with no doubt about where to return! More

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Very pleased I am very pleased that I walked away with a new Honda CR-V today. It took a small village to help me to get this vehicle and I appreciate them all. I am very pleased that I walked away with a new Honda CR-V today. It took a small village to help me to get this vehicle and I appreciate them all. More

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