Rob Edmonds | Page 47

Best car buying experience ever! I cannot say enough about how wonderful this experience was. I usually dread car shopping. As a female, I always felt that I had to take a guy with I cannot say enough about how wonderful this experience was. I usually dread car shopping. As a female, I always felt that I had to take a guy with me to help negotiate. Not needed here. All of my questions were addressed in a kind, professional manner. Refreshing!. Rob in Sales is amazing, as was Tony in the Finance Dept. Don't drive to DC for inferior service. This group of (all of the employees) were off the charts. Thank you for an amazing Customer Service experience! More

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The entire experience was a pleasure. Rob was very helpful and informative. Whole experience was a pleasure! I would definitely recommend Rob to my friends and family members. What a gr Rob was very helpful and informative. Whole experience was a pleasure! I would definitely recommend Rob to my friends and family members. What a great car!! More

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Responsive and well informed staff Mike Lavrenchik did a great job helping me purchase my new car. He always answered or returned my calls and was knowledgeable about the vehicle. He Mike Lavrenchik did a great job helping me purchase my new car. He always answered or returned my calls and was knowledgeable about the vehicle. He was very attentive to our questions and requests in the show room. Rob Edmonds was also helpful on one of my visits. And Tony Mills made the purchase fast and efficient. Everyone was great. More

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Smoothest car purchase I've made Rob Edmonds and Austion Shemon made this purchase quick and easy. They answered all the questions I had pre-purchase and they continue to help me po Rob Edmonds and Austion Shemon made this purchase quick and easy. They answered all the questions I had pre-purchase and they continue to help me post-purchase every time i have a question. They had me out the door and in the new-to-me car faster than any other car purchase I've made. I highly recommend working with these guys. I will be visiting again when it's time to trade in the next car. More

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GLE350 4MATIC SUV Great experience. We traded our ML350 for the GLE350. Very similar cars but more features than our old car. The wife and I are very pleased with Rob E Great experience. We traded our ML350 for the GLE350. Very similar cars but more features than our old car. The wife and I are very pleased with Rob Edmonds, he is very kind and courteous. He was very helpful and knowledgeable of our old and new car, which made our decisions easier. The newer safety features that we liked are 360 view camera, parking assistant, and blind spot indicaters. Anyway thanks for the great experience. More

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First class all the way ! Just stopped in to look , but was blown away by the first class service we received. From the time we stepped in the door we were treated like family Just stopped in to look , but was blown away by the first class service we received. From the time we stepped in the door we were treated like family. Our salesman Rob was great, took the time to show us all the cars we wanted to see and answer all of our questions. Great experience all the way! More

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Purchase of 2006 GMC Canyon I didn't expect to find a used pick up truck at the Mercedes dealership. Thank you for making the sales / financing process easy. It was a win / win I didn't expect to find a used pick up truck at the Mercedes dealership. Thank you for making the sales / financing process easy. It was a win / win situation. More

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'Wonderful Knowledgeable and customer focused staff made all the difference. From our first visit to picking up the vehicle, they couldn't have been more accomm Knowledgeable and customer focused staff made all the difference. From our first visit to picking up the vehicle, they couldn't have been more accommodating and helpful. More

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Our first Mercedes-Benz Who knew that buying a Mercedes could be so easy? Working with Rob was a pleasure, and even a day later, he was available to answer our questions. I Who knew that buying a Mercedes could be so easy? Working with Rob was a pleasure, and even a day later, he was available to answer our questions. It was absolutely the best car buying experience we have ever had. More

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Purchase Certified preowned Mercedes We originally at the dealer for regular service on our 2007 C280 and decided to look around for ideas for our next car, possibly next year. We saw a We originally at the dealer for regular service on our 2007 C280 and decided to look around for ideas for our next car, possibly next year. We saw a nice C300 with very low miles and in like new condition with everything we wanted on it on our price range. We asked Rob to run numbers using our C280 as trade-on for fun. It turned out to be too good to pass up. Rob added some extras and we ended up driving home with a newer Benz. We both were very happy with all aspects of the deal, the process and sales and service people, which has always been our experience at the Hagerstown Mercedes Benz dealership. We can highly recommend them for sales, service and friendly professionalism. More

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