Riverside Partners
Riverside Partners at Route 18 Chrysler Jeep Dodge Ram
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Riverside Partners

Customer Service

Route 18 Chrysler Jeep Dodge Ram

400 New Jersey 18
East Brunswick, NJ 08816

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9 Reviews
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9 Reviews

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9 Reviews of Riverside Partners

September 13, 2024

Dealership Rating
Employee Rating

When I bought my car I dealt with Jeremy in sales, affable fellow. Is there for the customer but maybe not all the way. Will explain: I leased then had to purchase my Jeep Compass 2018. Well, take More

by mariarajan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Sophia Saracino , Alicia Alonso

Sep 14, 2024

Route 18 Chrysler Jeep Dodge Ram responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at 732-314-7397 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

October 17, 2023

Dealership Rating
Employee Rating

Alway great dealing at Rt 18 glean and all the rest always make it happen More

by doknokr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sophia Saracino, Glenn Hedges, David Zarillo , Alicia Alonso, Jason Bedore

Oct 18, 2023

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for sharing your five-star experience! We are thrilled to hear that our team was able to assist you throughout your visit. We hope to see you again!

July 28, 2023

Dealership Rating
Employee Rating

great service by Mgr. Allen & sales rep Mike and Alyssa, Second lease with them Great price and Perks.. More

by vegtrop
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 29, 2023

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your experience. We are so glad that Mike and Alyssa were so helpful during your visit!

March 27, 2023

Dealership Rating
Employee Rating

Worst experience I have ever had at a dealer . From lack of communication to straight lies. And even the service manger telling me No survey is better then a bad one. More

by Metsrule327@gmail.com
Recommend Dealer
No

Other Employees Tagged: Chris Lardieri, Jeffrey Henry, Kevin Mullan, Jorge Perez , Alicia Alonso, Michael Nabinger, Christopher Toth

Mar 27, 2023

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for reaching out, I apologize about your experience. At a moment of your convenience, please give me a call to discuss this further. Christopher Lardieri Service and Parts Director Route 18 CDJR 732-387-2601

August 25, 2022

Dealership Rating
Employee Rating

Stay away they play games. If your buying a new car, then your fine. If your buying used. They will rip you off and lie about anything that would make a sale. More

by kamran.syed15
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Sophia Saracino, Bill McDonagh, Chris Lardieri, David Zarillo, Mike A., Jeffrey Henry , Alicia Alonso, Javier Columbie, Christopher Toth

Aug 25, 2022

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for taking the time to bring this review to our attention. We are sorry to hear of your negative experience and would like to further discuss your experience in more detail. At a moment of your convenience, please give me a call directly. I look forward to hearing from you. Kind regards, Javier Columbie General Manager (732) 387-2600 ext. 2253

Aug 25, 2022

kamran.syed15 responded

I tried but had no luck! Service techs and dept is the worst.

September 27, 2021

Dealership Rating
Employee Rating

Quick, reliable service and had me in and out. Loved the customer service here. Thanks for the amazing service! More

by theadiewhite
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sophia Saracino, Chris Lardieri, David Zarillo, Jeffrey Henry , Alicia Alonso, Javier Columbie, Christopher Toth

Sep 28, 2021

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for your wonderful review! We are glad to have you as our customer.

August 24, 2021

Dealership Rating
Employee Rating

Darlene was wonderful and very helpful. I had a great experience with her. I will recommend her to my family and friends. The best sales associate I have ever met. More

by rashidjawad1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sophia Saracino , Javier Columbie, Darlene Keats, Alan was great too.

Aug 24, 2021

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for your great review! We are glad to have you as our customer and look forward to seeing you again soon!

August 19, 2021

Dealership Rating
Employee Rating

This dealership is the number one dealership and Central Jersey I bought 5 cars with them they asportation is very high to make sure that customer is happy. Service it's the best in Central Jersey More

by Onebigstud
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 23, 2021

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for your great review! We are glad to have you as our customer and look forward to seeing you again soon!

August 02, 2021

Dealership Rating
Employee Rating

I have never seen a dealership where I felt comfortable and trust that they will find a way to help me out. Highly recommended this place for your next car ! More

by NAZLI.ERSEN
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sophia Saracino, Jeffrey Henry , Alicia Alonso, Jason Bedore

Aug 03, 2021

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for reviewing us! We are glad to hear of your experience and we hope to work with you again in the future!

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