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Sophia Saracino

Overview Reviews (254) Inventory (418)

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Sophia Saracino

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Sophia Saracino

Business Manager

Route 18 Chrysler Jeep Dodge Ram

400 New Jersey 18
East Brunswick, NJ 08816

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4.9

254 Reviews

Overview Reviews (254) Inventory (418)

Dealership Experience

17 yrs, 9 mos

Industry Experience

17 yrs, 9 mos

Languages Spoken

English

Spanish

4.9

254 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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254 Reviews of Sophia Saracino

June 02, 2024

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Jason, Kelly and Sophia were great! I have been shopping around for a Wrangler for the last 3 months. Every dealer I have gone into (5 dealers) kept haggling and not listening to what I I have been shopping around for a Wrangler for the last 3 months. Every dealer I have gone into (5 dealers) kept haggling and not listening to what I could afford. Jason met me at the door and listened to me and had me sit down. He worked with Kelly to get me into something I could afford. Every time he came to check on me wasn’t to haggle but to ask different questions to help me get to my range. Kelly worked his magic and was able to get me in my Wrangler. Sophia came in at the end and was so knowledgeable and explained everything and answered all our questions. Again, the three of them can be called the Dream Team!!! They listened, understood and came through. THANK YOU!!!! More

by Ruth

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jason Lomelino, Kelly Mazza

Helpful 0

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Jun 02, 2024 -

Route 18 Chrysler Jeep Dodge Ram responded

Thank you so much for your amazing feedback! We're thrilled to hear that Jason, Kelly, and Sophia were able to provide you with such a positive experience. It's fantastic that they took the time to listen and work within your budget to get you the Wrangler you wanted. We're proud to have them on our team and will be sure to share your kind words with them. Enjoy your new Wrangler and thank you for choosing us!

June 01, 2024

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Helpful staff, great car, would do it again. very good experience. Keep up the good work. very good experience. Keep up the good work. More

by wpmmorris

Verified Customer

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Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Aaron Brown, Alan Maynard

Helpful 0

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Jun 02, 2024 -

Route 18 Chrysler Jeep Dodge Ram responded

We’re pleased to hear you had a very good experience with us. It's great to know our helpful staff and your new car met your expectations. Thank you for your kind words and encouragement!

May 29, 2024

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Employee Rating

everyone was excellent! I am a returning customer, and will be for life ! Aaron, Bryt & Sophia make a great team! Thank you guys !!!! I am a returning customer, and will be for life ! Aaron, Bryt & Sophia make a great team! Thank you guys !!!! More

by Rachel Snyder

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Bryt Gandarinho, Aaron Brown

Helpful 0

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May 30, 2024 -

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for your kind words! We're thrilled to hear that Aaron, Bryt, and Sophia provided excellent service. We appreciate your loyalty and look forward to serving you for many years to come. If you need anything else, please don't hesitate to reach out. Thank you again!

May 25, 2024

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They were polite and easy to work with, couldn’t have gotten better service, highly recommend this dealership, and I’ve been to everyone. gotten better service, highly recommend this dealership, and I’ve been to everyone. More

by Shaun

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Glenn Hedges

Helpful 0

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May 25, 2024 -

Route 18 Chrysler Jeep Dodge Ram responded

We're delighted to hear you had such a positive experience! Our team strives to provide exceptional service, and we're glad we could meet your expectations. Thank you for your recommendation!

May 17, 2024

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I've been a customer for almost 7 years. Everyone there has been so nice and helpful! Everyone there has been so nice and helpful! More

by bak2bac

Verified Customer

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Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Glenn Hedges, Ryan McDonagh

Helpful 0

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May 17, 2024 -

Route 18 Chrysler Jeep Dodge Ram responded

We're grateful for your loyalty over the past 7 years! It's wonderful to hear that our team has consistently provided friendly and helpful service. Thank you for being a valued customer, and we look forward to serving you for many more years to come!

May 10, 2024

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It was an absolute pleasure to do business with Route 18 Chrysler Jeep Dodge Ram. Chrysler Jeep Dodge Ram. More

by ednaeger

Verified Customer

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Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: David Zarillo, Bryt Gandarinho, Kelly Mazza

Helpful 0

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May 13, 2024 -

Route 18 Chrysler Jeep Dodge Ram responded

Thank you so much for taking the time to share your experience! We are so grateful for your kind words and look forward to serving you again in the future!

May 09, 2024

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Smooth transaction, friendly staff, excellent service, found the perfect car. Overall, a fantastic dealership experience! found the perfect car. Overall, a fantastic dealership experience! More

by jmb910

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Mike A., Ryan McDonagh

Helpful 0

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May 09, 2024 -

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for sharing your fantastic dealership experience! We're thrilled to hear that you had a smooth transaction and found the perfect car with our friendly staff. Your satisfaction is our priority, and we're grateful for your kind words. If you ever need anything else, don't hesitate to reach out.

May 07, 2024

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Employee Rating

Very well run dealership. Made the purchase very easy and I felt very comfortable purchasing my vehicle there. Mike was very nice and informative and helpful Made the purchase very easy and I felt very comfortable purchasing my vehicle there. Mike was very nice and informative and helpful More

by JEFFHABLEY

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Mike A., Alicia Alonso

Helpful 0

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May 08, 2024 -

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for your kind words! We're thrilled to hear that you found our dealership well-run and that your vehicle purchase experience was easy and comfortable. It's fantastic to know that Mike provided you with helpful and informative service. If you ever need anything in the future, please don't hesitate to reach out. We appreciate your business and look forward to serving you again!

May 06, 2024

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Employee Rating

Everyone was very nice, attentive but not pushy. Bryt made sure everything was perfect with my new car! Bryt made sure everything was perfect with my new car! More

by LISAUBER

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Bryt Gandarinho, Aaron Brown

Helpful 0

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May 07, 2024 -

Route 18 Chrysler Jeep Dodge Ram responded

We're delighted to hear about your positive experience! It's great to know that everyone was friendly and attentive without being pushy. Bryt's commitment to ensuring everything was perfect with your new car is fantastic. Thanks for sharing, and enjoy your new ride!

May 01, 2024

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Employee Rating

Great Experience, the salesman, Jason was a pleasure to work with on my first car purchase! work with on my first car purchase! More

by expertre

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jason Lomelino

Helpful 0

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May 01, 2024 -

Route 18 Chrysler Jeep Dodge Ram responded

We're delighted to hear about your great experience, especially with Jason! Making your first car purchase a positive one is our goal, and we're thrilled that Jason provided excellent service. Thank you for sharing your feedback, and congratulations on your new car! If you ever need anything else, don't hesitate to reach out.

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