Rina Centeno
Rina Centeno at Jim Ellis Buick GMC Mall of GA
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Rina Centeno

Service BDC Representative

Jim Ellis Buick GMC Mall of GA

3600 Buford Drive
Buford, GA 30519

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4.3
27 Reviews
4.3

27 Reviews

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27 Reviews of Rina Centeno

November 01, 2024

Dealership Rating
Employee Rating

Not the best recent experience …might be going to another location for services and future car purchasing. More

by Guilbeauty97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

October 19, 2024

Dealership Rating

Solid and professional service. Easy process, all items and questions addressed. Great communications throughout, thanks. More

by TREADWAYJC
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 24, 2024

Jim Ellis Buick GMC Mall of GA responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

August 23, 2024

Dealership Rating
Employee Rating

James went above and beyond to not only get my truck fixed, but gave me very fair pricing. He made sure I got an Uber ride home after I left my truck wet the dealership and his communication was on poin More

by Courtney S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 01, 2024

Jim Ellis Buick GMC Mall of GA responded

We're pleased to know we have been able to exceed your expectations and really help you out!

June 06, 2024

Dealership Rating
Employee Rating

Very professional Got me in at a reasonable time and got me out at a very reasonable time with no problem More

by ANGELW33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 07, 2024

Jim Ellis Buick GMC Mall of GA responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again soon!

May 09, 2024

Dealership Rating
Employee Rating

The prices on your website are very different from what you charging. 89 dollar oil change turns into 139 dollars. Shame. More

by fourgirlz10466
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 18, 2024

Jim Ellis Buick GMC Mall of GA responded

Hi there, we appreciate your honest feedback, as we are always looking for ways to improve.

January 17, 2024

Dealership Rating
Employee Rating

The people at the dealership are very polite and helpful. Happy New Year to all More

by Nancy
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 19, 2024

Jim Ellis Buick GMC Mall of GA responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again soon!

January 17, 2024

Dealership Rating
Employee Rating

They have been very good to me and helped me with my car problems several times. More

by CCSTRAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 19, 2024

Jim Ellis Buick GMC Mall of GA responded

Thank you for choosing Jim Ellis Buick GMC Mall of Georgia as your first choice for all your automotive needs!

October 17, 2023

Dealership Rating
Employee Rating

Fast and efficient service. Car completed as promised. I highly recommend Jim Ellis Buick GMC. More

by owenscalvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 19, 2023

Jim Ellis Buick GMC Mall of GA responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!

October 16, 2023

Dealership Rating
Employee Rating

Back in 2018 this dealership was great now their service department has gone downhill. My service advisor was good at communication. 9/10 Now I drew the line where they simply forgot to tighten my brake lin More

by Contrerasjesus659
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 19, 2023

Jim Ellis Buick GMC Mall of GA responded

Thank you for taking the time to leave us your honest feedback about your recent experience. We take your concerns seriously and will use this information to better our processes moving forward. If you have any further questions or concerns you would like to discuss please call our Service Manager, Nick Rose, directly at 678-889-8881. Again, thank you for your feedback and have a wonderful day.

September 14, 2023

Dealership Rating
Employee Rating

My vehicle was inspected and got some recommendations that will keep the vehicle in good condition. Excellent service. More

by south wind autos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 17, 2023

Jim Ellis Buick GMC Mall of GA responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

1

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