Ricky Espino
Ricky Espino at City Volkswagen of Evanston
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Ricky Espino

Sales Associate

City Volkswagen of Evanston

1033 Chicago Ave
Evanston, IL 60202

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5.0
341 Reviews

Dealership Experience

5 yrs, 11 mos

Industry Experience

9 yrs

Languages Spoken

Spanish Spanish

5.0

341 Reviews

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341 Reviews of Ricky Espino

January 02, 2025

Dealership Rating
Employee Rating

My husband and I just purchased our first vehicle together—a VW Atlas Cross Sport—with the help of Ricky at VW Evanston. We can’t thank him enough for his exceptional service and attention to detail. More

by Ryanshock11
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Jan 02, 2025

City Volkswagen of Evanston responded

Hi Ryan: Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at City Volkswagen of Evanston are glad to have you as a customer. Sam Lotta General Manager slotta@cityautogroup.com

January 01, 2025

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Ricky was wonderful to work with. Very patient and answered all questions clearly. He explained everything about the car and worked with me to reach an affordable outcome. I will rec More

by ingridkoepcke9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 02, 2025

City Volkswagen of Evanston responded

It's great to hear that we were able to help you out, Ingrid. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing City Volkswagen of Evanston! Sam Lotta General Manager slotta@cityautogroup.com

January 01, 2025

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Friendly and willing to help. Always trying to help the customer and give the best options and answers to get the most of your money, deals and the dealership. More

by JU
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Manny Reyes

Jan 02, 2025

City Volkswagen of Evanston responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing City Volkswagen of Evanston! Sam Lotta General Manager slotta@cityautogroup.com

December 31, 2024

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Employee Rating

I recently purchased a Tiguan about a month ago from Ricky at City VW of Evanston. Ricky was great and my car buying experience was even better! I highly recommend purchasing your next car from Ricky Es More

by aishaachesah
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Manny Reyes

Jan 02, 2025

City Volkswagen of Evanston responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Ricky delivered such a great experience! Sam Lotta General Manager slotta@cityautogroup.com

December 31, 2024

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Excellent experience! I came into the dealer to take a look at a car I saw online. I was directed to Ricky who would guide me. He was very informative from the first momen More

by dalila0318
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Lotta, Manny Reyes

Jan 02, 2025

City Volkswagen of Evanston responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Ricky and our team, and we look forward to working with you again. Sam Lotta General Manager slotta@cityautogroup.com

December 30, 2024

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The dealership is operated by a very knowledgeable staff. The premises are clean and the staff is friendly and approachable. More

by lms1
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes
Dec 30, 2024

City Volkswagen of Evanston responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sam Lotta General Manager slotta@cityautogroup.com

December 27, 2024

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Ricky was helpful and fair, and excellent guide to buying a new car! I would highly recommend him to anyone I know! More

by Jayton Hall
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gilbert Ansah

Dec 30, 2024

City Volkswagen of Evanston responded

Thanks for sharing your thoughts about your experience with City Volkswagen of Evanston. We appreciate your business and hope to see you again soon! Sam Lotta General Manager slotta@cityautogroup.com

December 27, 2024

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Highly recommended, excellent customer service, and quality vehicles. Smooth process to buy a used car!!! More

by Paul Lapa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 30, 2024

City Volkswagen of Evanston responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing City Volkswagen of Evanston! Sam Lotta General Manager slotta@cityautogroup.com

December 17, 2024

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Employee Rating

My husband and I worked with Ricky when buying our new car, and I cannot recommend him highly enough. From start to finish, he made the entire process seamless, informative, and enjoyable. What stood out More

by Borynd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 17, 2024

City Volkswagen of Evanston responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Ricky and our team, and we look forward to working with you again. Sam Lotta General Manager slotta@cityautogroup.com

December 14, 2024

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Employee Rating

Ricky did a great job in navigating the car sale process for me. He was very genuine and took his time in explaining everything. More

by Sargon Samir Dinkha
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 16, 2024

City Volkswagen of Evanston responded

Thank you for your review and kind words for Ricky! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing City Volkswagen of Evanston. Sam Lotta General Manager slotta@cityautogroup.com

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