Excellent service by Ricky Espino.
He was very upfront, patient and detailed in the purchase of Taos VW. He treated us like family. There were no gimmicks of a stereotypical car salesm
He was very upfront, patient and detailed in the purchase of Taos VW. He treated us like family. There were no gimmicks of a stereotypical car salesman. I would highly recommend VW Evanston and the superb service of Ricky.
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by jehanhinds
Nov 04, 2024 -
City Volkswagen of Evanston responded
Jehan, Thanks for sharing your thoughts about your experience with City Volkswagen of Evanston. Ricky and our team appreciate your business and hope to see you again soon! Congratulations on your new Taos!
Sam Lotta
General Manager
slotta@cityautogroup.com
Ricky was very helpful and patient with us.
We truly appreciated his superb skills as a salesman.
We truly appreciated his superb skills as a salesman.
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by Marvaeglass
Nov 04, 2024 -
City Volkswagen of Evanston responded
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Ricky met your expectations. Thank you again for choosing City Volkswagen of Evanston. We look forward to having you as one of our valued customers for many more years to come!
Sam Lotta
General Manager
slotta@cityautogroup.com
Ricky was amazing to work with.
Great personality, knowledgeable and an all around pleasure to deal with. Buying a car isn’t my favorite thing to do and Ricky actually made it enjoy
Great personality, knowledgeable and an all around pleasure to deal with. Buying a car isn’t my favorite thing to do and Ricky actually made it enjoyable. Highly recommend him!
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by Leslie
Oct 31, 2024 -
City Volkswagen of Evanston responded
Leslie, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Ricky delivered such a great experience!
Sam Lotta
General Manager
slotta@cityautogroup.com
Ricky helped us purchase our new vehicle, granite it was
slow that day it was a fast and easy process. He didn’t give us that normal car salesmen pushiness. He did not try to overwhelm us! smooth dude would
slow that day it was a fast and easy process. He didn’t give us that normal car salesmen pushiness. He did not try to overwhelm us! smooth dude would recommend!
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by MitchA
Oct 23, 2024 -
City Volkswagen of Evanston responded
Mitch, Thanks for sharing your thoughts about your experience with City Volkswagen of Evanston. Ricky and our team appreciate your business and hope to see you again soon!
Sam Lotta
General Manager
slotta@cityautogroup.com
Ricky is the best, for the second time he helped us and
guided us through the process of buying a new car, we are so happy and satisfied.
Thank you Ricky
guided us through the process of buying a new car, we are so happy and satisfied.
Thank you Ricky
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by franki8120
Oct 18, 2024 -
City Volkswagen of Evanston responded
Frank, Thanks for sharing your thoughts about your experience with City Volkswagen of Evanston. Ricky and our team appreciate your business and hope to see you again soon!
Sam Lotta
General Manager
slotta@cityautogroup.com
Ricky was an amazing help getting my new car, he is very
knowledgeable, kind and friendly.
knowledgeable, kind and friendly.
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by cynthyaolivar
Oct 16, 2024 -
City Volkswagen of Evanston responded
Cynthya, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else Ricky can do to assist you, please do not hesitate to let us know. We are always happy to help!
Sam Lotta
General Manager
slotta@cityautogroup.com
We found it to be accommodating.
For some reason buying a car seems to be a hassle, it was something we were not looking forward to doing, just that you get an idea, the car we trade
For some reason buying a car seems to be a hassle, it was something we were not looking forward to doing, just that you get an idea, the car we traded was a 1998 Mercedes 350D with over 35000 miles, that tells you how much we avoid dealing with auto dealerships. However Ricky was a breath of fresh air. He was confident, well informed, knowledgeable and best of all a wonderful disposition that made one feel comfortable. He made what we dreaded a very pleasant experience.
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by mimarreal
Sep 29, 2024 -
City Volkswagen of Evanston responded
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else Ricky can do to assist you, please do not hesitate to let us know. We are always happy to help!
Sam Lotta - slotta@cityautogroup.com
I want to thank Ricky for being so supportive and finding
the car I wanted. I was moving from California and he had everything done for me as promised. I would highly recommend him
the car I wanted. I was moving from California and he had everything done for me as promised. I would highly recommend him
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by susanphendry
Sep 27, 2024 -
City Volkswagen of Evanston responded
Thank you, Susan, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Ricky and our team, and we look forward to working with you again.
Sam Lotta - slotta@cityautogroup.com
Ricky was pretty patient and walked me thru the whole
buying process. He understood my circumstances and never forced a same day sale. EOD He helped me getting the best deal. Highly recommended to work w
buying process. He understood my circumstances and never forced a same day sale. EOD He helped me getting the best deal. Highly recommended to work with him on your next purchase.
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by Alex Aguila
Sep 18, 2024 -
City Volkswagen of Evanston responded
Thank you so much, Alex, for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Ricky! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!
Sam Lotta - slotta@cityautogroup.com
I had a very good experience purchasing a new Jetta from
Ricky Espino. He was very professional and knowledgeable throughout the entire process. I did not feel pressured to do anything I didn't want to do
Ricky Espino. He was very professional and knowledgeable throughout the entire process. I did not feel pressured to do anything I didn't want to do. He walked us through all of the features of the car and made sure everything was set up properly before we drove off.
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by Chicago Jetta
Sep 10, 2024 -
City Volkswagen of Evanston responded
It's great to hear that Ricky was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing City Volkswagen of Evanston!
Sam Lotta - slotta@cityautogroup.com