Rick Vernon

Bryan College Station Toyota responded

Thank you for your feedback. We're glad to hear your experience was generally fine, but we sincerely apologize for the inconvenience of having to return due to the pricing issue. We strive for efficiency and clear communication, and your input helps us improve. We appreciate your understanding and hope to provide a more seamless experience in the future.

Bryan College Station Toyota responded

We’re truly sorry to hear that your experience left you feeling this way. Our goal is always to make every customer feel valued and cared for, and it’s heartbreaking to know that we fell short. Your feedback is important to us, and we want to do whatever we can to make things right. We kindly ask that you please reach out to our Customer Relations Manager, at customerservice@purdygroupusa.com, as we’d appreciate the chance to discuss the details further and make things right. Thank you for sharing your experience with us, we hope to have the opportunity to regain your trust.