Rick Parbhunath
Rick Parbhunath at Executive Kia

Rick Parbhunath

Service Advisor

Executive Kia

1164 North Colony Rd
Wallingford, CT 06492

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4.8
740 Reviews

Dealership Experience

5 yrs, 1 mo

4.8

740 Reviews

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740 Reviews of Rick Parbhunath

November 21, 2025

Dealership Rating
Employee Rating

Everyone in the service department at Executive Kia has been top notch. They're trustworthy and fast. More

by kurt3694
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 21, 2025

Executive Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Carl Maratta Service Manager

November 20, 2025

Dealership Rating
Employee Rating

Prompt, kind service. Flexible scheduling and upfront about service costs. 10/10 recommend for friendly service More

by SHERIDENBEARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 20, 2025

Executive Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Kia. Carl Maratta Service Manager

November 10, 2025

Dealership Rating
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As usual service was exceptional. Not a long wait at all. Everything was done as expected in a timely matter. More

by HECTORDIAZ123456
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Nov 10, 2025

Executive Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Carl Maratta Service Manager

November 10, 2025

Dealership Rating
Employee Rating

The service center was very helpful and not a long wait. My technician was amazing and thoroughly went over everything with my car. I did not give 5 stars because as the Kia dealership as a whole, I am no More

by Chantel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 11, 2025

Executive Kia responded

We're sorry to hear about your experience, Chantel, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Carl Maratta Service Manager

November 09, 2025

Dealership Rating
Employee Rating

Rick was really great and knowledgeable in helping us with the first service of our car. Dealer was clean and welcoming More

by deborah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 09, 2025

Executive Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Carl Maratta Service Manager

October 30, 2025

Dealership Rating
Employee Rating

The people are nice, the space is clean, and the work is efficiently done with a smile More

by joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Taylor Johnson, Nick Ansaldi

Oct 30, 2025

Executive Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Kia. We look forward to having you as one of our valued customers for many more years to come! Carl Maratta Service Manager

October 26, 2025

Dealership Rating
Employee Rating

There was no pressure when I walked in the door. Everything was very easy and very helpful. Great team. More

by ONEFISH2FISHNOFISH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 27, 2025

Executive Kia responded

Thank you for choosing Executive Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! John Goglettino General Manager

October 16, 2025

Dealership Rating
Employee Rating

Very pleased with this dealership. We were able to get an appointment right away, and the courtesy and professionalism was outstanding. Th staff was friendly and explained everything More

by Mermaidlovesjewelry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carl Maratta

Oct 16, 2025

Executive Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Kia. Carl Maratta Service Manager

October 14, 2025

Dealership Rating
Employee Rating

They were so quick to get the job done and polite as well! They diagnosed it correctly when another dealership had really screwed up! More

by CECILIA_SHEA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 14, 2025

Executive Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Carl Maratta Service Manager

September 24, 2025

Dealership Rating
Employee Rating

Great service. Very quick. They even took care of a recall repair. Very good customer service and support More

by MIKESTELLO3412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Taylor Johnson , Dan Raucci, Katie Rice

Sep 24, 2025

Executive Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Carl Maratta Service Manager

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