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Taylor Johnson

Overview Reviews (62) Inventory (292)

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Taylor Johnson

Service Advisor

Executive Kia

1164 North Colony Rd
Wallingford, CT 06492

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4.9

62 Reviews

Overview Reviews (62) Inventory (292)

4.9

62 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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62 Reviews of Taylor Johnson

June 23, 2026

Dealership Rating

Employee Rating

The dealership was very clean and provided a wonderful space to wait while waiting for my car to be serviced. Staff was kind and very knowledgeable. Great customer service! space to wait while waiting for my car to be serviced. Staff was kind and very knowledgeable. Great customer service! More

by kelly.testa

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rick Parbhunath, Malena Sommers

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Jun 23, 2026 -

Executive Kia responded

Thank you for noting our clean facility and comfortable waiting area while your Kia was serviced. We’re glad our team could provide kind, knowledgeable care. We appreciate your feedback and look forward to assisting you again. John Goglettino General Manager

June 18, 2026

Dealership Rating

Employee Rating

Quick, easy and personal very professional The additional remodeling that was done was needed and came out nice remodeling that was done was needed and came out nice More

by Cataniap

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Taylor Johnson

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Jun 18, 2026 -

Executive Kia responded

It’s wonderful to hear the recent updates on your Kia were completed quickly and professionally. Taylor and the team appreciate your feedback and are glad the work turned out just as you hoped. John Goglettino General Manager

June 17, 2026

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Employee Rating

Service was great, took longer than expected, possibly because of a recall. Had no wifi connection while waiting because of a recall. Had no wifi connection while waiting More

by noemail43

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rick Parbhunath

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Jun 18, 2026 -

Executive Kia responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else Rick, Taylor, and our team can do to assist you, please do not hesitate to let us know. We are always happy to help! John Goglettino General Manager

June 16, 2026

Dealership Rating

Employee Rating

Clean, efficient, friendly The waiting area is new and clean, staff is friendly, service was quick clean, staff is friendly, service was quick More

by bobby.dibacco

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Taylor Johnson

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Jun 16, 2026 -

Executive Kia responded

Thank you for the 5-star review! Taylor and our team are glad you enjoyed the clean, new waiting area and found our service quick and friendly. We look forward to caring for your Kia Sorento again. John Goglettino General Manager

May 27, 2026

Dealership Rating

Employee Rating

We’ve been dealing with Executive Kia for the last two years and we love the customer service that they provide years and we love the customer service that they provide More

by AATCT1066

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rick Parbhunath, Jorge D Dominguez, Richard Felius, Cristian Hernandez, Michael Schweikert, Mohammad Ahmed, Stephen Buchter, Malena Sommers , Dash Peterson

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May 27, 2026 -

Executive Kia responded

Thank you for trusting our team with your Kia Telluride over the past two years. We’re delighted to hear you love the service we provide. We appreciate your continued loyalty and look forward to maintaining your Telluride. John Goglettino General Manager

May 25, 2026

Dealership Rating

Employee Rating

Is a very nice looking and renovated dealership with nice people and professional, time waiting wasn’t that long! people and professional, time waiting wasn’t that long! More

by CARLOSJTB4

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rick Parbhunath, Malena Sommers , Dash Peterson

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May 25, 2026 -

Executive Kia responded

Delighted to hear that you enjoyed our refreshed showroom and found our staff professional. We’re also glad the wait during your Kia Sportage service was brief. Thanks for taking the time to share this feedback. John Goglettino General Manager

May 18, 2026

Dealership Rating

Employee Rating

Excellent attitude and service- all dealerships should follow your lead . Clean waiting area and quick scheduling appointments follow your lead . Clean waiting area and quick scheduling appointments More

by Irishelk25

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Taylor Johnson

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May 18, 2026 -

Executive Kia responded

Thank you for highlighting our team’s positive approach during your Kia Telluride service. We’re glad the waiting area met your expectations and appointment scheduling was speedy. Taylor and our team appreciate your five-star rating. John Goglettino General Manager

May 13, 2026

Dealership Rating

Employee Rating

Hello! ! I just wanna reach out and wanna thank everybody at this dealership for taking the time and care and answering all the questions that I have about m ! I just wanna reach out and wanna thank everybody at this dealership for taking the time and care and answering all the questions that I have about my 2018 Kia Sportage even though I did not purchase with the car in the beginning, but you guys went beyond and answered all my questions and kept me informed what’s going on. Got back to me never rude never not listen to the concerns. I was hoping that meet me. My car would be resolved. It’s been with you guys for about a week and a half now still waiting for some answers but definitely recommend anybody that wants a Kia or a brand new card to you guys. Definitely not my dealership in Bristol so I wanna thank you very much for everything that you’ve done for my car. More

by jesitter79

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Malena Sommers

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May 13, 2026 -

Executive Kia responded

We’re glad our team could answer all your questions and keep you informed while servicing your 2018 Kia Sportage. Thank you for recommending us and for your patience as we continue working on your Sportage. Please let us know if there’s anything else we can do to help. John Goglettino General Manager

May 06, 2026

Dealership Rating

Employee Rating

Executive Kia is always great. Staff and service. I would not go anywhere else for service. Staff and service. I would not go anywhere else for service. More

by KATHYDEMONTE

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Taylor Johnson

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May 06, 2026 -

Executive Kia responded

Thank you for sharing your positive feedback about your Kia Sportage service. Taylor and our service team appreciate your loyalty and look forward to caring for your vehicle again. We’re here whenever you need us. John Goglettino General Manager

May 02, 2026

Dealership Rating

Employee Rating

The drive up service area was very easy to use. I was able to use a coupon to apply a savings to my service costs. I was able to use a coupon to apply a savings to my service costs. More

by emylopez

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 02, 2026 -

Executive Kia responded

Thanks for letting us know our drive-up service was convenient and that you could apply your coupon savings. Taylor is pleased your Kia service experience met your expectations. We look forward to helping with your next service needs. John Goglettino General Manager

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