Rick Hiller
Rick Hiller at Jack Phelan Dodge Chrysler Jeep Ram

Rick Hiller

Service Director

Jack Phelan Dodge Chrysler Jeep Ram

5859 S La Grange Rd
Countryside, IL 60525

Contact Me
4.9
21 Reviews
4.9

21 Reviews

Write a Review

21 Reviews of Rick Hiller

July 29, 2026

Dealership Rating
Employee Rating

This dealership is caring and efficient. They care about their customers and do great work. They have help me arranged service appointments promptly and efficiently. More

by oliviacabrera07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 30, 2026

Jack Phelan Dodge Chrysler Jeep Ram responded

We’re thrilled our team could arrange your Jeep service appointments promptly and provide attentive support. Rick and our service staff appreciate you trusting us with your vehicle’s care.

July 19, 2026

Dealership Rating
Employee Rating

Excellent service explained everything needed to be explained was more than helpful. Would recommend them to anybody. More

by johnnyboy1120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 19, 2026

Dealership Rating
Employee Rating

Countryside dealership will continue to be my favorite. The staff have always been knowledge and courteous. More

by stveb1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 16, 2026

Dealership Rating
Employee Rating

Fantastic and honest. Thwy keep you well informed and explain everything Thank you Billy at cosmetic auto. More

by cosmeticautoinc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 26, 2026

Dealership Rating
Employee Rating

This people are the best . They treat customers like their family.we have been coming for 7 years now and we still have same experience . . More

by 2009doris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 20, 2024

Dealership Rating
Employee Rating

My Daughter brought her car in on Dec 15th. She was taken advantage of by the service department. When she wanted to call her dad to ask what he thought, they pressured her to make a decision i More

by glorybirds
Service Price Transparency
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tom Phelan

October 21, 2023

Dealership Rating
Employee Rating

Jezabel was great, very patient, respectful, and just a nice person altogether. Overall my experience at the dealership was great. Thank you all More

by Antoinette
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Phelan, Scott Sopko, Jonathan Castellanos , Jezabel Galvan, Jacob Kogut

June 23, 2022

Dealership Rating
Employee Rating

Sue went on for over an hour about how great she was and was always there for her customers. When we were sold a bad vehicle (needed a new engine) Sue was unhelpful, unresponsive and told me that since th More

by Spunkiey137
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Tom Phelan, Adam Hiller , Fernando Adame, Sue CERVINI

Jul 08, 2022

Spunkiey137 responded

We were sold a vehicle with a bad engine. It supposedly passed all their inspections. After 30 miles of driving it (3 days) started to overheat and the check engine light came on. The dealership confirmed after several days of them being non responsive it needed a new engine. Sue was not helpful after her HOUR long speech during our purchase that she is ALWAYS there for her customers. I couldn't get anyone to return me calls. 2 weeks later and we are finally agreeing on them replacing the vehicle. But we are so very disappointed with Sue and her lack of care when we had a real problem.

March 01, 2022

Dealership Rating
Employee Rating

Jacqueline Foster was extremely helpful. She very patient with my many questions. I would definitely send my family and friends to this location specifically because of her. More

by MoJo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Sopko, Adam Hiller , Jacqueline Foster

January 12, 2022

Dealership Rating
Employee Rating

This place had amazing services and made you feel like family. They made you feel like they really cared about you and what you wanted. More

by Shlimonshlimon519
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan Lamczyk, Jonathan Castellanos , Melissa Daoudi, Jorge Soria

1

Dealership Inventory (237 Vehicles)

new 2026 Jeep Gladiator car, priced at $47,115
2026 Jeep Gladiator
new
Black Clearcoat exterior
Automatic
Four-wheel Drive
new 2026 Jeep Wrangler car, priced at $55,585
2026 Jeep Wrangler
new
Bright White Clearcoat exterior
Automatic
Four-wheel Drive
new 2026 Jeep Wrangler car, priced at $53,610
2026 Jeep Wrangler
new
Bright White Clearcoat exterior
Automatic
Four-wheel Drive
new 2026 Jeep Grand Wagoneer L car, priced at $86,450
2026 Jeep Grand Wagoneer L
new
High Gloss Black exterior
Automatic
Four-wheel Drive
new 2026 Dodge Charger car, priced at $52,785
2026 Dodge Charger
new
Diamond Black Crystal Pearlcoat exterior
Automatic
All-wheel Drive
new 2026 Jeep Grand Cherokee car, priced at $44,025
2026 Jeep Grand Cherokee
new
Diamond Black exterior
Automatic
Four-wheel Drive