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Rick Gordon
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25 Reviews
Dealership Experience
2 yrs, 3 mos
Industry Experience
37 yrs, 6 mos
Languages Spoken
English
25 Reviews
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25 Reviews of Rick Gordon
November 05, 2024
I feel the deals that I’ve gotten could have been better, think I could have paid less and gotten more for trade ins. Everything else has been great! think I could have paid less and gotten more for trade ins. Everything else has been great! More
by STURGISGODA
Verified CustomerOther Employees Tagged: Greg Ayers, Agnes Pusztai, Kim Moore
November 03, 2024
It's been YEARS since I've had a dealership experience like this! No pressure. No hassle. No run around. Just, get to the price, and enjoy your truck! Will ABSOLUTELY do business here again. like this! No pressure. No hassle. No run around. Just, get to the price, and enjoy your truck! Will ABSOLUTELY do business here again. More
by Joe Boissonneault
Other Employees Tagged: Andrew Mcneal
October 27, 2024
Always feel like I am bothering service for my f350 I bought with 11k. Everyone seems like they hate their job. Wish I felt the dealership out better before making a long term decision on this purchase- bought with 11k. Everyone seems like they hate their job. Wish I felt the dealership out better before making a long term decision on this purchase- customer service is horrible. More
by justinthompson514
Other Employees Tagged: Keli Morin, Ken Brown
October 26, 2024
Great experience! !! All the staff were very professional and helpful evey step of the way!!! Very pleased with the service!!! Will be going back for my next vehicle wh !! All the staff were very professional and helpful evey step of the way!!! Very pleased with the service!!! Will be going back for my next vehicle when the time comes!! More
by peterconsolini
Other Employees Tagged: Andrew Mcneal
August 03, 2024
Truck was not ready to go when we got there for our appointment. Sales person had to go gas up the truck after we arrived. Truck was not detailed stickers were still on the truck and inside was not appointment. Sales person had to go gas up the truck after we arrived. Truck was not detailed stickers were still on the truck and inside was not cleaned. This was after we gave 3 days notice on pickup date and time. No one went over the features of the truck after the check was received. The truck came without a tailgate because it was stolen at the dealership and we were not given a date when the tailgate will arrive. I asked for a tailgate to be put on the truck until the new one arrived and we left without a tailgate. We also do not have anything in writing saying we are getting a tailgate. More
by cbeec2
Other Employees Tagged: Brendan Miller
June 18, 2024
John T was great, he went the extra mile to find me my car. Family ford has the lowest dealer charges, and the best staff.. car. Family ford has the lowest dealer charges, and the best staff.. More
by Fjr
Other Employees Tagged: John Tranghese
May 23, 2024
Best ford dealer in CT. Salesman Jorge Suarez is knowledgeable in all Ford features and products. Highly recommended. Salesman Jorge Suarez is knowledgeable in all Ford features and products. Highly recommended. More
by j.cortez
Other Employees Tagged: Gary Craven, Jorge Suarez, Billy Genereux, Ken Brown, Agnes Pusztai , Karina Sarat
May 21, 2024
I had a fantastic experience at Family Ford of Enfield. Andrew McNeal was my primary contact, he contacted me right away after I expressed interest and was the primary person I dealt with. He could not h Andrew McNeal was my primary contact, he contacted me right away after I expressed interest and was the primary person I dealt with. He could not have been more helpful, knowledgeable and pleasant from beginning to end. Everyone there was welcoming, efficient and kind. I never expected the car buying experience to be so easy and genuinely enjoyable. As cliche as it may sound they have such a family type feeling there. The financing was easy, very well explained and completely stress free. I can’t recommend Family Ford of Enfield highly enough. I love my new car and am very grateful for everyone there. More
by Jmahr4
Other Employees Tagged: Billy Genereux, Andrew Mcneal , Karina Popoli-Sarat. (Finance)
April 14, 2024
I had a fantastic experience at Family Ford. My job has me traveling the majority of time and they had no issue managing conversation through text message. They adapted their norm to help me wit My job has me traveling the majority of time and they had no issue managing conversation through text message. They adapted their norm to help me with my situation. What more can you ask for? More
by nlarivee221
Other Employees Tagged: Billy Genereux , Ms. Sarat in financing. She was thorough, patient and kind. Amazing experience.
December 11, 2023
Great service. Always very knowledgeable. Nice person to deal with. Just another exceptional member of Family Ford of Enfield. Always very knowledgeable. Nice person to deal with. Just another exceptional member of Family Ford of Enfield. More
by alicebrady60
Other Employees Tagged: Billy Genereux, Keli Morin, Ken Brown, Greg Ayers, Agnes Pusztai, Kim Moore, Colin Twigg
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