Richey Barnes
Richey Barnes at Mercedes-Benz of Georgetown
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Richey Barnes

Service Manager

Mercedes-Benz of Georgetown

7401 S Interstate 35
Georgetown, TX 78626

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4.7
51 Reviews
4.7

51 Reviews

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51 Reviews of Richey Barnes

November 07, 2024

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Customer service is outstanding. Th they remove the friction from the entire process. always know, I can rely on their honesty and integrity More

by Nnascone
Service Price Transparency
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Recommend Dealer
Yes
Nov 09, 2024

Mercedes-Benz of Georgetown responded

Hi, thank you for your kind words and this wonderful review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 01, 2024

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Exceptional service, friendly staff, and a seamless buying process. Highly recommend this dealership for your next car! More

by Raiders786
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Recommend Dealer
Yes

Other Employees Tagged: Jay Derkacz

Nov 05, 2024

Mercedes-Benz of Georgetown responded

Hello, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

October 26, 2024

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Best customer service I’ve ever had. I really appreciate their honest and prompt service. More

by ammar.abdalla
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Recommend Dealer
Yes

Other Employees Tagged: Pace Bixler

Oct 27, 2024

Mercedes-Benz of Georgetown responded

Hi, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

October 22, 2024

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Service is slow (1month) Returned car…no car jack or spare tire any longer. They don’t know where it went. Richie and Jay were great. However, I now have to replace my spare tire and jack. Mercedes doe More

by Mommapace94
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Jay Derkacz

Oct 25, 2024

Mercedes-Benz of Georgetown responded

Mommapace94, Thank you for bringing this to our attention. We apologize for any inconvenience caused by your recent service experience. We will reach out to you to discuss your concerns and find a resolution. In the meantime, please feel free to contact me if you need any assistance. Pace Bixler General Manager pbixler@mbofgeorgetown.com

September 27, 2024

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Dealings were unacceptable. Never coming through with anything they said they would do making harder on customer. More

by Mrolympia007
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Recommend Dealer
No

Other Employees Tagged: Jarrod Dozier, Fouad Batlouni

Oct 02, 2024

Mercedes-Benz of Georgetown responded

We apologize for the negative experience you had. Your satisfaction is important to us. Please contact us directly so we can address your concerns and find a solution. Pace Bixler, General Manager pbixler@mbofgeorgetown.com

September 22, 2024

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Nice new car stock, friendly sales and service staff. Beautiful facility compared to dealer in Austin. More

by Johnhowardesq
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Recommend Dealer
Yes

Other Employees Tagged: Brandon Kassab , Heather Stallings

Sep 28, 2024

Mercedes-Benz of Georgetown responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 18, 2024

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This dealership does an excellent job of keeping up with the huge volume of cars that roll through service in a day. More

by Paertker
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Recommend Dealer
Yes

Other Employees Tagged: Kayla

Sep 21, 2024

Mercedes-Benz of Georgetown responded

Hi, thank you for sharing your positive experience! We hope to be of service to you again in the future. Best wishes, Mercedes-Benz of Georgetown

September 16, 2024

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Fast courteous service. Always a pleasure to work with. Always completes on time and great communication. More

by Deapenod
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Recommend Dealer
Yes

Other Employees Tagged: Kayle

Sep 20, 2024

Mercedes-Benz of Georgetown responded

Hi, thank you so much for the positive review! We hope to be of service to you again in the future. Best wishes, Mercedes-Benz of Georgetown

September 08, 2024

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Great, timely service. The staff is prepared, informative and get you in and out efficiently. Questions are answered quickly and you’re kept informed of the status of your More

by Dugawin03
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Recommend Dealer
Yes
Sep 08, 2024

Dugawin03 responded

I am always pleased with my service and the responsiveness of professionals at Mercedes Benz of Georgetown.

August 08, 2024

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Employee Rating

This dealership has lost its lustre. My car for a code reading and it took two months to get it done. More

by stanley_muli
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Adam Fontenot , Emily M

Aug 13, 2024

Mercedes-Benz of Georgetown responded

Thank you for bringing this to my attention. I apologize for the lengthy delay in getting your code reading completed. I would appreciate the opportunity to address your concerns and regain your trust. Please contact me directly, and I look forward to speaking with you. Adam Fontenot Service Director afontenot@mbofgeorgetown.com

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