Richey Barnes
Richey Barnes at Mercedes-Benz of Georgetown
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Richey Barnes

Service Manager

Mercedes-Benz of Georgetown

7401 S Interstate 35
Georgetown, TX 78626

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4.8
57 Reviews
4.8

57 Reviews

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57 Reviews of Richey Barnes

January 16, 2025

Dealership Rating
Employee Rating

Everyone is always friendly and great customer service with the folks I have dealt with! More

by ercoleman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jay Derkacz

Jan 20, 2025

Mercedes-Benz of Georgetown responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

January 13, 2025

Dealership Rating
Employee Rating

As always service here is great. Everytime I need something they have been very accommodating and provided excellent customer service. More

by aglopez84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kayla

Jan 14, 2025

Mercedes-Benz of Georgetown responded

Hi, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 08, 2025

Dealership Rating
Employee Rating

They are the best always feel at home very professional and always very attentive and friendly More

by Busy Bee Moving And Storage LLC
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jan 10, 2025

Mercedes-Benz of Georgetown responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 14, 2024

Dealership Rating
Employee Rating

I was very satisfied with the work and service today staff was very helpful hope to get the rest of the service soon More

by coreyroman
Service Price Transparency
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Recommend Dealer
Yes
Dec 15, 2024

Mercedes-Benz of Georgetown responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Georgetown. We are always more than happy to assist you if anything else comes up. Take care!

December 12, 2024

Dealership Rating
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Very clean and very hands on! Great customer service. Thank you for cleaning the car up ! More

by booginger
Service Price Transparency
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Recommend Dealer
Yes
Dec 14, 2024

Mercedes-Benz of Georgetown responded

Hi Booginger, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

December 01, 2024

Dealership Rating
Employee Rating

Mercedes Benz of Georgetown is outstanding, excellent service, professionals with integrity and extraordinary leadership and customer service! More

by Sheila Craig
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Dec 02, 2024

Mercedes-Benz of Georgetown responded

Hi Sheila, we are so happy to read such a great review about Mercedes-Benz of Georgetown! If you have any further questions, please give us a call. We're always happy to help!

November 07, 2024

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Employee Rating

Customer service is outstanding. Th they remove the friction from the entire process. always know, I can rely on their honesty and integrity More

by Nnascone
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Nov 09, 2024

Mercedes-Benz of Georgetown responded

Hi, thank you for your kind words and this wonderful review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 01, 2024

Dealership Rating
Employee Rating

Exceptional service, friendly staff, and a seamless buying process. Highly recommend this dealership for your next car! More

by Raiders786
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jay Derkacz

Nov 05, 2024

Mercedes-Benz of Georgetown responded

Hello, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

October 26, 2024

Dealership Rating
Employee Rating

Best customer service I’ve ever had. I really appreciate their honest and prompt service. More

by ammar.abdalla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pace Bixler

Oct 27, 2024

Mercedes-Benz of Georgetown responded

Hi, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

October 22, 2024

Dealership Rating
Employee Rating

Service is slow (1month) Returned car…no car jack or spare tire any longer. They don’t know where it went. Richie and Jay were great. However, I now have to replace my spare tire and jack. Mercedes doe More

by Mommapace94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jay Derkacz

Oct 25, 2024

Mercedes-Benz of Georgetown responded

Mommapace94, Thank you for bringing this to our attention. We apologize for any inconvenience caused by your recent service experience. We will reach out to you to discuss your concerns and find a resolution. In the meantime, please feel free to contact me if you need any assistance. Pace Bixler General Manager pbixler@mbofgeorgetown.com

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