Richey Barnes
Richey Barnes at Mercedes-Benz of Georgetown
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Richey Barnes

Service Manager

Mercedes-Benz of Georgetown

7401 S Interstate 35
Georgetown, TX 78626

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4.8
54 Reviews
4.8

54 Reviews

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54 Reviews of Richey Barnes

December 14, 2024

Dealership Rating
Employee Rating

I was very satisfied with the work and service today staff was very helpful hope to get the rest of the service soon More

by coreyroman
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Dec 15, 2024

Mercedes-Benz of Georgetown responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Georgetown. We are always more than happy to assist you if anything else comes up. Take care!

December 12, 2024

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Very clean and very hands on! Great customer service. Thank you for cleaning the car up ! More

by booginger
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Dec 14, 2024

Mercedes-Benz of Georgetown responded

Hi Booginger, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

December 01, 2024

Dealership Rating
Employee Rating

Mercedes Benz of Georgetown is outstanding, excellent service, professionals with integrity and extraordinary leadership and customer service! More

by Sheila Craig
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Recommend Dealer
Yes
Dec 02, 2024

Mercedes-Benz of Georgetown responded

Hi Sheila, we are so happy to read such a great review about Mercedes-Benz of Georgetown! If you have any further questions, please give us a call. We're always happy to help!

November 07, 2024

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Customer service is outstanding. Th they remove the friction from the entire process. always know, I can rely on their honesty and integrity More

by Nnascone
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Recommend Dealer
Yes
Nov 09, 2024

Mercedes-Benz of Georgetown responded

Hi, thank you for your kind words and this wonderful review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 01, 2024

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Exceptional service, friendly staff, and a seamless buying process. Highly recommend this dealership for your next car! More

by Raiders786
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jay Derkacz

Nov 05, 2024

Mercedes-Benz of Georgetown responded

Hello, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

October 26, 2024

Dealership Rating
Employee Rating

Best customer service I’ve ever had. I really appreciate their honest and prompt service. More

by ammar.abdalla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pace Bixler

Oct 27, 2024

Mercedes-Benz of Georgetown responded

Hi, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

October 22, 2024

Dealership Rating
Employee Rating

Service is slow (1month) Returned car…no car jack or spare tire any longer. They don’t know where it went. Richie and Jay were great. However, I now have to replace my spare tire and jack. Mercedes doe More

by Mommapace94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jay Derkacz

Oct 25, 2024

Mercedes-Benz of Georgetown responded

Mommapace94, Thank you for bringing this to our attention. We apologize for any inconvenience caused by your recent service experience. We will reach out to you to discuss your concerns and find a resolution. In the meantime, please feel free to contact me if you need any assistance. Pace Bixler General Manager pbixler@mbofgeorgetown.com

September 27, 2024

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Employee Rating

Dealings were unacceptable. Never coming through with anything they said they would do making harder on customer. More

by Mrolympia007
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Jarrod Dozier, Fouad Batlouni

Oct 02, 2024

Mercedes-Benz of Georgetown responded

We apologize for the negative experience you had. Your satisfaction is important to us. Please contact us directly so we can address your concerns and find a solution. Pace Bixler, General Manager pbixler@mbofgeorgetown.com

September 22, 2024

Dealership Rating
Employee Rating

Nice new car stock, friendly sales and service staff. Beautiful facility compared to dealer in Austin. More

by Johnhowardesq
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Kassab , Heather Stallings

Sep 28, 2024

Mercedes-Benz of Georgetown responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 18, 2024

Dealership Rating
Employee Rating

This dealership does an excellent job of keeping up with the huge volume of cars that roll through service in a day. More

by Paertker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kayla

Sep 21, 2024

Mercedes-Benz of Georgetown responded

Hi, thank you for sharing your positive experience! We hope to be of service to you again in the future. Best wishes, Mercedes-Benz of Georgetown

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