Richard Wells

I bought a car December 7 2020 at Garland Caddilac , paid cash , my paper tags has expire over a month , has not received a title, still getting the run around from them. The best answer I have rec paid cash , my paper tags has expire over a month , has not received a title, still getting the run around from them. The best answer I have received we still working on. I have had the over 90 days can't drive the car because tags are expired over a month. To top that off someone calls me for a oil change. TSFU More

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Great experienceWas skeptical about buying a car based Great experience Was skeptical about buying a car based on previous reviews but my experience was amazing. From the sales team to the finance team. Great experience Was skeptical about buying a car based on previous reviews but my experience was amazing. From the sales team to the finance team. More

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A one! Friendly, knowledgeable, and efficient. They always go the extra mile! My salesman, Richard Wells’s is so helpful and knows his business! I will be a Friendly, knowledgeable, and efficient. They always go the extra mile! My salesman, Richard Wells’s is so helpful and knows his business! I will be a return customer ! More

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Great service! Richard was very helpful and spent lots of time explaining how the car works. Very knowledgeable. All the staff were very helpful and friendly. T Richard was very helpful and spent lots of time explaining how the car works. Very knowledgeable. All the staff were very helpful and friendly. Thank you Richard. More

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Chaning wheel and toll tag On 8/22 I received a toll tag bill.for 6/22 & 6/23. I gave it to James because the car was not in my possession. I picked up the car after two on 6/23 On 8/22 I received a toll tag bill.for 6/22 & 6/23. I gave it to James because the car was not in my possession. I picked up the car after two on 6/23. I have wasted gas three times to deliver the bill. It is 40.69 now. I do not want this to go into collection. I am losing all respect,dignity and loyalty for Massey Cadillac. I am a loyal customer since 2001 buying 4 cars. Give me the money and I will take care of it. I've called and left messages. Please take care of this matter. Linda Mccants More

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My husband and I had a great experience! We are very happy with our new SRX and our salesman Richard was upfront, informative and just a joy to work with. Great people to work with and I would highly re happy with our new SRX and our salesman Richard was upfront, informative and just a joy to work with. Great people to work with and I would highly recommend Massey Cadillac to all my friends. More

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Massey Cadillac has provided me with excellent sales and service for the last 10 years. This is the fifth vehicle I have purchased from Massey. My service adviser Michael Davis has always done an incredible service for the last 10 years. This is the fifth vehicle I have purchased from Massey. My service adviser Michael Davis has always done an incredible job assisting me with my service needs. Thomas Bies is by far the best General Manager the dealership has had in all of the time I have been a customer of Massey Cadillac. Thank you! George Davis 214-532-2874 More

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Very pleased with the service give by Richard Wells. Most of what I needed to do was taken care of before I arrived. Richard has always been kind and courteous with me and my wife on our Cadillac experience of what I needed to do was taken care of before I arrived. Richard has always been kind and courteous with me and my wife on our Cadillac experiences in the past and is still providing the professional service I love and expect. Thank you so much Massey Cadillac! More

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I came into Massey because I had driven an xxx the first year they came out back in the 1990s. I really loved that car. In the years that followed, I moved away from the luxury cars and thought mostly about year they came out back in the 1990s. I really loved that car. In the years that followed, I moved away from the luxury cars and thought mostly about gas mileage. Here we are with gas prices at almost record levels, but the thought of driving a Cadillac was too strong! I was given GM Thomas Bies' name from a co-worker. I was told he was a great guy, on and off the show room floor. I couldn't agree more. Thomas had me meet Richard Wells the first day I arrived. Richard was on top of his game. Friendly, knowledgeable and funny. He made me and my girlfriend feel at ease. We took a test drive, and he sat with me in the XTS and explained all the "essentials"...and there's a lot of bells and whistles in the XTS! When I came back the following week, Richard was not available, but Franklin Martin stepped in and didn't miss a beat. Here was another very friendly, knowledgeable guy who answered all my questions, and even told me about other available models so I could make the best decision. I ended up choosing the XTS! I drove it home yesterday, and could not be happier. I want to thank all of you at Massey. What a great buying (leasing) experience. I WILL BE BACK !! Sincerely, Bob Goosmann KRLD Meteorologist More

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Sean Anderson and Richard Wells made the purchase experience pleasant, timely and efficient. Sean and Richard worked to provide me with a favorable interest rate. Thank you to the Massey Cadillac t experience pleasant, timely and efficient. Sean and Richard worked to provide me with a favorable interest rate. Thank you to the Massey Cadillac team. More

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