Richard Wells | Page 2

Great service! Richard was very helpful and spent lots of time explaining how the car works. Very knowledgeable. All the staff were very helpful and friendly. T Richard was very helpful and spent lots of time explaining how the car works. Very knowledgeable. All the staff were very helpful and friendly. Thank you Richard. More

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Chaning wheel and toll tag On 8/22 I received a toll tag bill.for 6/22 & 6/23. I gave it to James because the car was not in my possession. I picked up the car after two on 6/23 On 8/22 I received a toll tag bill.for 6/22 & 6/23. I gave it to James because the car was not in my possession. I picked up the car after two on 6/23. I have wasted gas three times to deliver the bill. It is 40.69 now. I do not want this to go into collection. I am losing all respect,dignity and loyalty for Massey Cadillac. I am a loyal customer since 2001 buying 4 cars. Give me the money and I will take care of it. I've called and left messages. Please take care of this matter. Linda Mccants More

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My husband and I had a great experience! We are very happy with our new SRX and our salesman Richard was upfront, informative and just a joy to work with. Great people to work with and I would highly re happy with our new SRX and our salesman Richard was upfront, informative and just a joy to work with. Great people to work with and I would highly recommend Massey Cadillac to all my friends. More

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Massey Cadillac has provided me with excellent sales and service for the last 10 years. This is the fifth vehicle I have purchased from Massey. My service adviser Michael Davis has always done an incredible service for the last 10 years. This is the fifth vehicle I have purchased from Massey. My service adviser Michael Davis has always done an incredible job assisting me with my service needs. Thomas Bies is by far the best General Manager the dealership has had in all of the time I have been a customer of Massey Cadillac. Thank you! George Davis 214-532-2874 More

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Very pleased with the service give by Richard Wells. Most of what I needed to do was taken care of before I arrived. Richard has always been kind and courteous with me and my wife on our Cadillac experience of what I needed to do was taken care of before I arrived. Richard has always been kind and courteous with me and my wife on our Cadillac experiences in the past and is still providing the professional service I love and expect. Thank you so much Massey Cadillac! More

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I came into Massey because I had driven an STS the first year they came out back in the 1990s. I really loved that car. In the years that followed, I moved away from the luxury cars and thought mostly about year they came out back in the 1990s. I really loved that car. In the years that followed, I moved away from the luxury cars and thought mostly about gas mileage. Here we are with gas prices at almost record levels, but the thought of driving a Cadillac was too strong! I was given GM Thomas Bies' name from a co-worker. I was told he was a great guy, on and off the show room floor. I couldn't agree more. Thomas had me meet Richard Wells the first day I arrived. Richard was on top of his game. Friendly, knowledgeable and funny. He made me and my girlfriend feel at ease. We took a test drive, and he sat with me in the XTS and explained all the "essentials"...and there's a lot of bells and whistles in the XTS! When I came back the following week, Richard was not available, but Franklin Martin stepped in and didn't miss a beat. Here was another very friendly, knowledgeable guy who answered all my questions, and even told me about other available models so I could make the best decision. I ended up choosing the XTS! I drove it home yesterday, and could not be happier. I want to thank all of you at Massey. What a great buying (leasing) experience. I WILL BE BACK !! Sincerely, Bob Goosmann KRLD Meteorologist More

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Sean Anderson and Richard Wells made the purchase experience pleasant, timely and efficient. Sean and Richard worked to provide me with a favorable interest rate. Thank you to the Massey Cadillac t experience pleasant, timely and efficient. Sean and Richard worked to provide me with a favorable interest rate. Thank you to the Massey Cadillac team. More

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Easiest auto purchase EVER! Friendly staff and extremely knowledgable of the product. I was in and out in less than 2 hours. Richard was very nice and I would recommend him to any of my friends wanting to knowledgable of the product. I was in and out in less than 2 hours. Richard was very nice and I would recommend him to any of my friends wanting to purchase a Cadillac. More

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Good Morning. I'm happy to give a response on our Good Morning. I'm happy to give a response on our experience with Massey Cadillac. My Wife and I, came in to view a Kia Sorrento, that we had se Good Morning. I'm happy to give a response on our experience with Massey Cadillac. My Wife and I, came in to view a Kia Sorrento, that we had seen on the internet. There we met Mr. Richard Wells, Sales Consultant. From the beginning, Mr. Wells, were very open to our needs and what we wanted. He made our visit pleasurable, relaxable, and enjoyable. He explained in depth all the information we needed to know about the vehicle, and why the car we were interested in was worth the purchase. Although, we would have love to purchase a Cadillac, but my wife wanted a more fuel efficient vehicle. I appreciate Mr. Wells, not being a pushy Sales Consultant. Our experience was worth the drive from Tyler to Dallas. Ms. Alexa, was also informative about our purchase and the financing that we discussed. Her given of herself made our experience with her also relaxing. She was very open and willing to assist us. Thank you both for being informative and given us a good experience on our purchase.... Mr.and Mrs. Arthur J. Lowe. PS: We have already told individuals about Massey Cadillac; specifically, Mr. Richard Wells. More

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I came into Massey on Saturday, March 30, 2013 for a state inspection and a wash. I saw our previous salesman Richard Wells in the service department and he asked if we were ready to trade out of the 20 state inspection and a wash. I saw our previous salesman Richard Wells in the service department and he asked if we were ready to trade out of the 2011 SRX. Richard phoned me a few hours later, the numbers worked so about 6 pm my wife drove a 2013 SRX home. The experience from top to bottom was a pleasurable one and I will be sure to tell any of my friends or family who are in the market for a new Caddy about the friendly service and overall experience we received @ Massey. More

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