Richard Simes | Page 3

Corwin Toyota is the worst dealership ever kept my car for a week and still did not fix the problem used all my gas without any thought of reimbursement for a week and still did not fix the problem used all my gas without any thought of reimbursement More

by HARRYG75 Verified Customer Verified Customer

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Jeremy was great, but was not knowledgeable about the vehicle, and neither was I. I asked aobut specific features and were told the vehicle had them, when they did not. The truck was a manual with many vehicle, and neither was I. I asked aobut specific features and were told the vehicle had them, when they did not. The truck was a manual with many less options than an automatic, and I paid 3k more for a used 2021 vehicle than a new 2023 vehicle, and I don't give a hat the used market is like. If you are going to sell used vehicles for more than new, you best know the vehicle, and you should have people sign a piece of paper on all the features that is coming with it. Had I known of these options missing on the manual, I would have waited for a new vehicle. The dealership refused to do anything about it and basically told me tough luck (don't know which manager decided this, so they all get 1s.) Horrible experience that left me feeling like I was robbed. I will never shop there again, and I will let everyone I know shopping for a new vehicle to stay clear of Corwin Toyota. I have already contacted Toyota and left multiple reviews about this experience, as well as contacted their corporate office in Fargo, ND. A couple of days after this review, I got en email from dealerrated saying Corwin worked with me to resolve my issue. Just following up to indicate they have not, not in the least. More

by TacoPurchaser Verified Customer Verified Customer

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Friendly, professional, always want to serve the customer. I am always pleased with the work. customer. I am always pleased with the work. More

by SUZHOLMES Verified Customer Verified Customer

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I got the wrong tires put on but they swiftly made it right. Will keep coming back. right. Will keep coming back. More

by mbernini26 Verified Customer Verified Customer

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Richard Simes has been extremely kind, helpful and goes above and beyond to help me with my 2005 Toyota highlander. I am so extremely grateful for his care, honesty and super kindness. Thank you Richard.. above and beyond to help me with my 2005 Toyota highlander. I am so extremely grateful for his care, honesty and super kindness. Thank you Richard..Lord bless you. More

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I had some rain guards installed on my Toyota Camry Hybrid, having to return three times to have the passenger side replaced. I am hoping that I will not need to return. Hybrid, having to return three times to have the passenger side replaced. I am hoping that I will not need to return. More

by SLVRFOX1940 Verified Customer Verified Customer

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Great service! Alway a joy to visit. Mr. Richard simes always gives the best service! Alway a joy to visit. Mr. Richard simes always gives the best service! More

by MeadowsE Verified Customer Verified Customer

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I have been coming to this Toyota location for years, but after my experience over the past 2 weeks I will not be returning. I came in on July 29 and saw Adam because my door on the driver side would not ope after my experience over the past 2 weeks I will not be returning. I came in on July 29 and saw Adam because my door on the driver side would not open or lock. A tech looked at my car and I was told that the wiring in the door was messed up because who I had fix it before messed things up. I was told that I needed new wiring and they would order the parts. An appointment was made on Aug 6th with Nick and on that day I dropped my car off at 8am. My car sat at the dealership all day and I never received a call so I decided to call at 4, at that time Nick told me they couldn't locate the parts and had to reschedule. I came back on Aug 13 at 8am and once again my car sat all day. When I called Nick at 3 I was told that the door lock actuator I brought in for them install while they do the wire harness wasn't working so I approved for them to install a Toyota one. I waited another 3 hours and my car still wasn't finished so I spoke to Richard, he then asked Nick why my car wasn't done. Nick states that the tech working on my car said that the wrong wires were ordered and they were too long so everything isn't working properly. Richard was kind and told Nick not to charge me for labor and only charge for the parts. I paid $467 for an actuator and my door still is not working. I have to come back again next week for a 3rd time after they order the correct wires when they should have ordered the correct ones to begin with. Im starting to feel that this $467 part they made me buy is not even needed and they are just throwing parts at me to buy and my door still is not fixed. More

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The service is great. Richard always takes care of us when we bring our vehicle in for servicing. He is knowledgeable and a great representative for the company. Richard always takes care of us when we bring our vehicle in for servicing. He is knowledgeable and a great representative for the company. More

by DBHJOHNSON Verified Customer Verified Customer

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They have a very good in the whole dealer and their service department is awsome , and their employee Richard Sims is a very knowledgeable in his job , i will recommend this 100% and very professional service department is awsome , and their employee Richard Sims is a very knowledgeable in his job , i will recommend this 100% and very professional More

by WALKERCALIF@HOTMAIL.COM Verified Customer Verified Customer

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