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Richard Potts
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Richard Potts
Service & Parts Director
Southern Buick GMC Greenbrier
1300 South Military Highway
Chesapeake, VA 23320
14 Reviews
14 Reviews
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14 Reviews of Richard Potts
March 16, 2025
They are the worst, no communication. We had appointment and when we took it They claim we didn't have. Had to fine the message to prove we had. They are working on a recall notice and ha We had appointment and when we took it They claim we didn't have. Had to fine the message to prove we had. They are working on a recall notice and have the the car over a week now, but they won't return are call to find out what's going on with it. Don't buy a Kia in this area, they are only dealer around. More
by TEE.TOT
Verified CustomerOther Employees Tagged: Jeff Owens, Courtney Thompson, Heather Prince, Justyn Makley, Brett Lloyd, Bryan Hunt, Jay Cunnigham
March 08, 2025
You garage is the worst, you make appointment to see someone to make the real appointment. Even then we were told we didn't have one until a pulled my phone ans proved it. I don't trust your company. I someone to make the real appointment. Even then we were told we didn't have one until a pulled my phone ans proved it. I don't trust your company. I will never recommend southern to anyone. More
by TEE.TOT
Other Employees Tagged: Jeff Owens, Courtney Thompson, Heather Prince, Justyn Makley, Brett Lloyd, Bryan Hunt, Jay Cunnigham
March 05, 2025
Courtesy and friendly and Knowledgeable about my vehicle and and getting the work done to my vehicle in a timely Matter and and getting the work done to my vehicle in a timely Matter More
by APP11035
Other Employees Tagged: Mikul Brown, Jay Cunnigham
February 13, 2025
Engine light came on after this horrible service. They forgot to install the oil plug They forgot to install the oil plug More
by gefferycole
Other Employees Tagged: Derrick White, D'Aundre Whitfield, Jeff Owens, Courtney Thompson, Heather Prince, Justyn Makley, Brett Lloyd, Bryan Hunt, Jay Cunnigham , Sean Yancey
February 13, 2025
Very good customer service. They were very polite. They gave good service and they let me know what was going on on my car and kept me updated.. They were very polite. They gave good service and they let me know what was going on on my car and kept me updated.. More
by SHAWNAREYNOLDS3715
Other Employees Tagged: Adam Burtner, Jorge Concepcion, Jeff Owens, Courtney Thompson, Heather Prince, Justyn Makley, Brett Lloyd, Bryan Hunt, Jay Cunnigham
February 09, 2025
Incompetent! !! Inconsiderate of my time!!! ignorant of recall repair!!!! No parts available!!!! Second wasted trip!!!!!!!! !! Inconsiderate of my time!!! ignorant of recall repair!!!! No parts available!!!! Second wasted trip!!!!!!!! More
by Robin Forbes
Other Employees Tagged: Jeff Owens, Courtney Thompson, Heather Prince, Justyn Makley, Brett Lloyd, Bryan Hunt, Jay Cunnigham , Sean Yancey was very apologetic and kind
December 11, 2024
Depnable Fast Service Sale man Courtey Informative Information Inform you of what's needed And when Information Inform you of what's needed And when More
by dnh4
Other Employees Tagged: Vincent Holley, Jay Cunnigham
November 13, 2024
My experience with Southern Buick, GMC, KIA has been a terrible experience since I brought a vehicle from this dealership and my service has been very bad and I will never recommend anyone's to purchase a terrible experience since I brought a vehicle from this dealership and my service has been very bad and I will never recommend anyone's to purchase a vehicle's from this dealership at all. More
by Shemar
Other Employees Tagged: Jeff Owens, Courtney Thompson, Heather Prince, Justyn Makley
September 17, 2024
So far just state inspections and oil change. I have been waiting to get the radio fixed for 2 months. I have appointment in Oct. so that will be the real test. I have been waiting to get the radio fixed for 2 months. I have appointment in Oct. so that will be the real test. More
by AHDUKE1
Other Employees Tagged: Cynthia Adams, Jay Cunnigham
August 24, 2024
Everyone was kinda and respectful. And it was clean and efficient. Nobody else I think tops this dealerships service center And it was clean and efficient. Nobody else I think tops this dealerships service center More
by SMTUBBS03
Other Employees Tagged: Jeff Owens, Courtney Thompson, Heather Prince, Justyn Makley, Jay Cunnigham
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