![Richard Potts at Southern Buick GMC Greenbrier](http://cdn-user.dealerrater.com/images/employee-placeholder.jpg)
Richard Potts
Service & Parts Director
Southern Buick GMC Greenbrier
1300 South Military Highway
Chesapeake, VA 23320
11 Reviews
Write a Review11 Reviews of Richard Potts
February 13, 2025
Engine light came on after this horrible service. They forgot to install the oil plug They forgot to install the oil plug More
Other Employees Tagged: Derrick White, D'Aundre Whitfield, Jeff Owens, Courtney Thompson, Heather Prince, Justyn Makley, Brett Lloyd, Bryan Hunt, Jay Cunnigham , Sean Yancey
February 13, 2025
Very good customer service. They were very polite. They gave good service and they let me know what was going on on my car and kept me updated.. They were very polite. They gave good service and they let me know what was going on on my car and kept me updated.. More
Other Employees Tagged: Adam Burtner, Jorge Concepcion, Jeff Owens, Courtney Thompson, Heather Prince, Justyn Makley, Brett Lloyd, Bryan Hunt, Jay Cunnigham
February 09, 2025
Incompetent! !! Inconsiderate of my time!!! ignorant of recall repair!!!! No parts available!!!! Second wasted trip!!!!!!!! !! Inconsiderate of my time!!! ignorant of recall repair!!!! No parts available!!!! Second wasted trip!!!!!!!! More
Other Employees Tagged: Jeff Owens, Courtney Thompson, Heather Prince, Justyn Makley, Brett Lloyd, Bryan Hunt, Jay Cunnigham , Sean Yancey was very apologetic and kind
December 11, 2024
Depnable Fast Service Sale man Courtey Informative Information Inform you of what's needed And when Information Inform you of what's needed And when More
Other Employees Tagged: Vincent Holley, Jay Cunnigham
November 13, 2024
My experience with Southern Buick, GMC, KIA has been a terrible experience since I brought a vehicle from this dealership and my service has been very bad and I will never recommend anyone's to purchase a terrible experience since I brought a vehicle from this dealership and my service has been very bad and I will never recommend anyone's to purchase a vehicle's from this dealership at all. More
Other Employees Tagged: Jeff Owens, Courtney Thompson, Heather Prince, Justyn Makley
September 17, 2024
So far just state inspections and oil change. I have been waiting to get the radio fixed for 2 months. I have appointment in Oct. so that will be the real test. I have been waiting to get the radio fixed for 2 months. I have appointment in Oct. so that will be the real test. More
Other Employees Tagged: Cynthia Adams, Jay Cunnigham
August 24, 2024
Everyone was kinda and respectful. And it was clean and efficient. Nobody else I think tops this dealerships service center And it was clean and efficient. Nobody else I think tops this dealerships service center More
Other Employees Tagged: Jeff Owens, Courtney Thompson, Heather Prince, Justyn Makley, Jay Cunnigham
July 05, 2024
Thank you for your service I enjoy shopping Southern Buick gmc greenbrier and enjoyed my experience Buick gmc greenbrier and enjoyed my experience More
Other Employees Tagged: Winston Whitehurst, D'Aundre Whitfield, Jeff Owens, Courtney Thompson, Heather Prince, Justyn Makley, Brett Lloyd, Bryan Hunt, Jay Cunnigham
June 24, 2024
Easy and fast service with around the clock communication. Clean lobby and common area. I would choose Southern over any dealership. communication. Clean lobby and common area. I would choose Southern over any dealership. More
Other Employees Tagged: Shanell Nimmo
June 02, 2024
The dealership was courteous and friendly as usual along with following up to make sure that there wasn’t anything else that they could assist me with with following up to make sure that there wasn’t anything else that they could assist me with More
Other Employees Tagged: Mikul Brown, Heather Prince, Brett Lloyd
![used 2023 Chevrolet Tahoe car, priced at $43,299](https://platform.cstatic-images.com:443/xxlarge/in/v2/60e16710-4abd-5d40-9d9d-7bb7493a9b6d/baf9d17d-a9ab-4482-82ca-b6976fd0f74f/cl2Ej08VExW7cg1ahtVT_vG2t8A.jpg)
![new 2025 GMC Terrain car](https://platform.cstatic-images.com:443/xxlarge/in/v2/60e16710-4abd-5d40-9d9d-7bb7493a9b6d/2bf584e6-23a5-4868-9505-14a6ffcb41ad/KOf-joIzspSeZlwkWVXJI6g6M6M.jpg)