Richard Potts
Richard Potts at Southern Buick GMC Greenbrier
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Richard Potts

Service & Parts Director

Southern Buick GMC Greenbrier

1300 South Military Highway
Chesapeake, VA 23320

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3.6
11 Reviews
3.6

11 Reviews

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11 Reviews of Richard Potts

February 13, 2025

Dealership Rating
Employee Rating

Engine light came on after this horrible service. They forgot to install the oil plug More

by gefferycole
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Recommend Dealer
No

February 13, 2025

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Very good customer service. They were very polite. They gave good service and they let me know what was going on on my car and kept me updated.. More

by SHAWNAREYNOLDS3715
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Recommend Dealer
Yes

February 09, 2025

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Incompetent! !! Inconsiderate of my time!!! ignorant of recall repair!!!! No parts available!!!! Second wasted trip!!!!!!!! More

by Robin Forbes
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Recommend Dealer
No

December 11, 2024

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Depnable Fast Service Sale man Courtey Informative Information Inform you of what's needed And when More

by dnh4
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Recommend Dealer
Yes

Other Employees Tagged: Vincent Holley, Jay Cunnigham

Dec 11, 2024

Southern Buick GMC Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

November 13, 2024

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My experience with Southern Buick, GMC, KIA has been a terrible experience since I brought a vehicle from this dealership and my service has been very bad and I will never recommend anyone's to purchase a More

by Shemar
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Recommend Dealer
No

September 17, 2024

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So far just state inspections and oil change. I have been waiting to get the radio fixed for 2 months. I have appointment in Oct. so that will be the real test. More

by AHDUKE1
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cynthia Adams, Jay Cunnigham

Sep 20, 2024

Southern Buick GMC Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

August 24, 2024

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Everyone was kinda and respectful. And it was clean and efficient. Nobody else I think tops this dealerships service center More

by SMTUBBS03
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Recommend Dealer
Yes

July 05, 2024

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Thank you for your service I enjoy shopping Southern Buick gmc greenbrier and enjoyed my experience More

by ERICHORNSMITH4
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Recommend Dealer
Yes
Jul 08, 2024

Southern Buick GMC Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 24, 2024

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Easy and fast service with around the clock communication. Clean lobby and common area. I would choose Southern over any dealership. More

by chris.pandola
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Recommend Dealer
Yes

Other Employees Tagged: Shanell Nimmo

Jun 25, 2024

Southern Buick GMC Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 02, 2024

Dealership Rating
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The dealership was courteous and friendly as usual along with following up to make sure that there wasn’t anything else that they could assist me with More

by KENNETHBOND91
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Recommend Dealer
Yes
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